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Deposit and withdrawal methods: Payout at Platincasino

Topic created on 07th Oct. 2024 | Page: 1 of 1 | Answers: 2 | Views: 100
elpasukas21

Payout at Platincasino

7th Oct. 2024, at 02:21 pm CEST#1
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Hi guys, I recently won 1600 euros at Platincasino. I have Platin status. I've been waiting for my payout for 4 days now. They have already rejected it twice. I deposited via Apple Pay and tried to withdraw via bank transfer because it is not possible to withdraw to Apple Pay as they requested. After the first rejection, they wanted my credit card details from both sides and then said I was fully verified and could withdraw again. After a few days of waiting, nothing happened: my payout was still in pending status, so I wrote again asking why my payout was still not confirmed and they said they also needed a bank statement with the last payment, but I can only get this monthly statement at the end of the month. So what should I do? Would it work if I deposited by token, play a little and then withdraw all the money to token?

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redriver67
Expert

Payout at Platincasino

7th Oct. 2024, at 04:35 pm CEST#2
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elpasukas21 wrote on 07.10.2024 at 14:21: Hi guys, I recently won 1600 euros at Platincasino. I have Platin status. I've been waiting 4 days for my payout. They have already rejected it twice. I deposited via Apple Pay and tried to withdraw via bank transfer because it is not possible to withdraw to Apple Pay as they requested. After the first rejection, they wanted my credit card details from both sides and then said I was fully verified and could withdraw again. After a few days of waiting, nothing happened: my payout was still in pending status, so I wrote again asking why my payout was still not confirmed and they said they also needed a bank statement with the last payment, but I can only get this monthly statement at the end of the month. So what should I do? Would it work if I deposited by token, played a little and then withdrew all the money to token?

I think if they ask you for an account statement of the depositor, it won't help if you Deposit with Jenton. They won't pay out until they have the requested bank statement. It's a good thing I haven't played at Platin since the changeover. From what you read here, stress is inevitable. No thanks !!! This used to be a top casino, my regular casino. Never had any kind of stress with them. Payouts were always there the next day.

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Jhonny

Payout at Platincasino

7th Oct. 2024, at 05:37 pm CEST#3
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Hello everyone, I'm Jhonny and I'm new here, I hope someone can help me.
I won 1200 euros at Platincasino and it was paid out to me.
That was 10 days ago, either it keeps getting rejected even though my account is fully verified, or there is simply no explanation email as to why it was rejected.
I only get an email when I withdraw that it will be processed within 48 hours.
I am getting desperate.
I would be very grateful if anyone has any information.
Thank you very much.

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