Hey everyone, I've been reading through the forum and have a good gut feeling of support.
Briefly about my problem
I haven't received my payout on Platincasino since 03.11.23, so I've been waiting a good 2 months and my nerves are also at the end.
I have won a total of €14,000
However, I was only paid out €10,000.
2 of 3 times 4000€
and 1x 2000€
All payouts were accepted, but somehow a mistake must have been made. I tried the platinum status as before with vip support, which always worked well.
Unfortunately, this time only one payout of €4000 was checked and the rest probably not. I sent them my account statements and several screenshots. However, no one takes care of it anymore or you are just held up or sent on that someone will take care of it. It has neither been credited to my account nor returned to my Platinacc. The 4K can't just disappear like that.
Payout at Platincasino
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Briefly about my problem
I haven't received my payout on Platincasino since 03.11.23, so I've been waiting a good 2 months and my nerves are also at the end.
I have won a total of €14,000
However, I was only paid out €10,000.
2 of 3 times 4000€
and 1x 2000€
All payouts were accepted, but somehow a mistake must have been made. I tried the platinum status as before with vip support, which always worked well.
Unfortunately, this time only one payout of €4000 was checked and the rest probably not. I sent them my account statements and several screenshots. However, no one takes care of it anymore or you are just held up or sent on that someone will take care of it. It has neither been credited to my account nor returned to my Platinacc. The 4K can't just disappear like that.
I would be very grateful for any help
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