Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Deposit and withdrawal methods: Payout at DrückGlück - How?

Topic created on 12th Apr. 2021 | Page: 1 of 1 | Answers: 3 | Views: 2,101
CaiusHD
Visitor

Payout at DrückGlück - How?

12th Apr. 2021, at 05:42 pm CEST#1
0 Likes

Nobody has liked this post so far
Hello all

I had the unspeakable luck today with Günni on DrückGlück to have a 1400x hit on €1 in the free spins.

Now I want to cash out 1250 €, have also already ID for both identity and address successfully verified.

As withdrawal methods are shown me Paysafecard and Wire Transfer, only I do not come to the payout because they want to have more documents.

Now I have made a screenshot of the payment confirmation from Paysafecard.

Do any of you have experience what exactly they want to have?

So far I had not had any problems anywhere and I'm a little worried right now.

Because this amount is already a big win.

Kind regards

Caius

This post has been translated automatically

CaiusHD
Visitor

Payout at DrückGlück - How?

12th Apr. 2021, at 06:11 pm CEST#2
0 Likes

Nobody has liked this post so far
So, I have now uploaded the following documents, as they recommended in the Deposit confirmation to upload a utility bill next to ID:

1&1 bill as screenshot, since online bill. (RE date 10.04.21)

Utility bill in paper dated 09/30/20, older than 3 months, but it's just an annual bill.

In both cases, however, you can see my address....

I am curious

This post has been translated automatically

CaiusHD
Visitor

Payout at DrückGlück - How?

12th Apr. 2021, at 11:48 pm CEST#3
0 Likes

Nobody has liked this post so far
Another document has now been verified and I can now at least get to the point where I can enter a withdrawal amount and click edit.

However, for both withdrawal options, an error message comes up with the simple sentence:

"Error during withdrawal, please contact customer support"

Well....

This is the very first time that I have a problem with something like this at a casino and now of all times with this amount...

This post has been translated automatically

CaiusHD
Visitor

Payout at DrückGlück - How?

12th Apr. 2021, at 11:53 pm CEST#4
0 Likes

Nobody has liked this post so far
Ok, now it finally went......

... come down....

Thank you for reading.

I hope the payout will also be processed now without any complaints......

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 06:08 pm CET

World
0
Offline Casinos
0
Casino Games
0

GambleJoe Team

Profile picture of JulianJulian online
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately