Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Deposit and withdrawal methods: Payout after account closure

Topic created on 25th Aug. 2021 | Page: 1 of 1 | Answers: 5 | Views: 1,962
Playbook

Payout after account closure

25th Aug. 2021, at 06:57 pm CEST#1
0 Likes

Nobody has liked this post so far
Hello,

I've been overdoing it lately with the gambling as it's been an up and down with the wins. Ultimately, it was a down and I've gambled away pretty much everything won... at a casino Winny.Com I had a Deposit of 1500 € but could not play because there was still an active loss limit of 1 € / day... when I then played at other casinos and had also lost, I wanted the deposit back from Winny. They immediately wrote that I have to convert the deposit only 3 times, so I wrote to the support if they could please close my account because I have played too much (looking) and transfer me the deposit back. Now the account is closed but the money is not in the account. When asked, they say that this matter has been forwarded and is still being reviewed.... i would like to know if they can now keep the money through my information or if it is paid out in any case ... does anyone have experience?

This post has been translated automatically

Niroht
Experienced

Payout after account closure

25th Aug. 2021, at 09:54 pm CEST#2
0 Likes

Nobody has liked this post so far
What does the GTC say?

I don't think they can keep your money and have to pay it out after a certain time. Probably a fee of a few percent will be deducted from you.
But I can believe in the church, know exactly not.
Read through the terms and conditions, there is something in this regard for sure

This post has been translated automatically

gamble1
Icon

Payout after account closure

26th Aug. 2021, at 06:40 am CEST#3
0 Likes

Nobody has liked this post so far
Playbook wrote on 08/25/2021 at 18:57: Hello,

I have been overdoing it with the gambling lately as it has been an up and down with the wins. Ultimately, it was a down and I've gambled away pretty much everything won... at a casino Winny.Com I had a Deposit of 1500 € but could not play because there was still an active loss limit of 1 € / day... when I then played at other casinos and had also lost, I wanted the deposit back from Winny. They immediately wrote that I have to convert the deposit only 3 times, so I wrote to the support if they could please close my account because I have played too much (looking) and transfer me the deposit back. Now the account is closed but the money is not in the account. When asked, they say that this matter has been forwarded and is still being reviewed.... i would like to know if they can now keep the money through my information or if it is paid out in any case ... does anyone have experience?

So just because you are an addict is not a reason to keep your money and also the account closure must not be a reason

I would simply wait and if necessary again make a little pressure as you have described there is no reason not to get your money that would be otherwise simply embezzlement

As already mentioned, they could retain a few € as a processing fee but more also not

This post has been translated automatically

Katharina2
Top Member

Payout after account closure

26th Aug. 2021, at 09:22 am CEST#4
0 Likes

Nobody has liked this post so far
Playbook wrote on 08/25/2021 at 18:57: Hello,

I have been overdoing it with the gambling lately as it has been an up and down with the wins. Ultimately, it was a down and I've gambled away pretty much everything won... at a casino Winny.Com I had a Deposit of 1500 € but could not play because there was still an active loss limit of 1 € / day... when I then played at other casinos and had also lost, I wanted the deposit back from Winny. They immediately wrote that I have to convert the deposit only 3 times, so I wrote to the support if they could please close my account because I have played too much (looking) and transfer me the deposit back. Now the account is closed but the money is not in the account. When asked, they say that this matter has been forwarded and is still being reviewed.... i would like to know if they can now keep the money through my information or if it is paid out in any case ... does anyone have experience?

Oh, you poor....have times looked at Winny and there it is so that the here
illegal, because there is no license from DE specified, although they could immediately.
Your deposit in this amount should be an indication that Gambling addiction is present
And there it looks legally quite good in DE. Should they not be reasonable, it is still worth
it is still worth going to a lawyer. There are now many lawyers on the Internet
Gambling specialized lawyers on the Internet. Ultimately, the casino knows what it
does. Illegal gambling in DE was yesterday. They simply lack the license and can
actually not afford inconsistencies here. Player protection also starts with a
let win a few cents. Also casinos have responsibility, there one must
not be consistently volatile

This post has been translated automatically

gamble1
Icon

Payout after account closure

27th Aug. 2021, at 10:19 am CEST#5
0 Likes

Nobody has liked this post so far
Catherine2 wrote on 26/08/2021 at 09:22
Oh poor you....had a look at Winny and there it is that they offer here
offer illegal, because no license of DE is specified, although they could immediately.
Your Deposit in this amount should be an indication that Gambling addiction is present
And there it looks legally quite good in DE. Should they not be reasonable, it is still worth
it is still worth going to a lawyer. There are now many lawyers on the Internet
Gambling specialized lawyers on the Internet. Ultimately, the casino knows what it
does. Illegal gambling in DE was yesterday. They simply lack the license and can
actually not afford inconsistencies here. Player protection also starts with a
let win a few cents. Also casinos have responsibility, there one must
not be consistently volatile

Hä but there is still no license from DE or have I missed something?

This post has been translated automatically

Playbook

Payout after account closure

27th Aug. 2021, at 11:41 am CEST#6
0 Likes

Nobody has liked this post so far
Yes they wanted now again documents from the Deposit they have received and these are currently being reviewed. The account is still closed - which would not be a problem for me. I'll wait until next week Wednesday, if I do not receive an answer until then - I ask again.

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 05:14 pm CET

World
0
Offline Casinos
0
Casino Games
0

GambleJoe Team

Profile picture of JulianJulian online
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately