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Deposit and withdrawal methods: Payments not received by Platin - now payment request (Page 4)

Topic created on 19th Jan. 2022 | Page: 4 of 4 | Answers: 38 | Views: 7,267
evopower140
Expert

Payments not received by Platin - now payment request

20th Jan. 2022, at 08:26 pm CET#31
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You do not have to worry there

Platin will do nothing because they do not even adhere to the gambling contract they do not implement the new regulations and thus move illegally in Germany many have also recovered their losses from them what you probably happen you will be banned and can never play again there but the rip-off they put there again on the day is really cheeky Platin has deteriorated for some time so

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Silvi2020
Amateur

Payments not received by Platin - now payment request

20th Jan. 2022, at 08:59 pm CET#32
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evopower140 wrote on 20.01.2022 at 20:26: You don't have to worry there

Platin will do nothing because they do not even adhere to the gambling contract they do not implement the new regulations and thus move illegally in Germany many have also recovered their losses from them what you probably happen you will be banned and can never play again there but the rip-off they put there again on the day is really cheeky Platin has deteriorated so much since some time

I am so worried, Caro has now submitted my account statement there, so far no feedback came. These were all deposits from 10.01. - I do not want to imagine what happens if the, the deposits of the following days also reclaim

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Anonym

Payments not received by Platin - now payment request

20th Jan. 2022, at 11:25 pm CET#33
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Silvi2020 wrote on 20.01.2022 at 20:59
i do not want to imagine what happens if the, the deposits of the following days also reclaim

Nothing serious can happen. In the worst case they will block your Platin account
I have had a similar problem with my player account at Pokerstars, there I have a deficit of about 500 € for 14 years.

A few years ago it was still possible to Deposit to the casino via direct debit, for example via PayPal. Some players have demanded their withdrawals back after losing it in the casino. In the end, both the casino and PayPal were left with the costs.

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Silvi2020
Amateur

Payments not received by Platin - now payment request

21st Jan. 2022, at 09:29 am CET#34
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Royal777 wrote on 20.01.2022 at 23:25
Nothing serious can happen there. Worst case scenario, they suspend your player account at Platin
I have had a similar problem with my player account at Pokerstars, there I have a shortfall of about 500€ for meanwhile 14 years.

A few years ago it was still possible to Deposit to the casino via direct debit, for example via PayPal. Some players have demanded their withdrawals back after losing it in the casino. In the end, both the casino and PayPal were left with the costs.

That reassures me - still no chargebacks to see, I also do not let me gutted like a Christmas goose.

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frapi07
Elite

Payments not received by Platin - now payment request

21st Jan. 2022, at 10:47 am CET#35
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Silvi2020 wrote on 21.01.2022 at 09:29
That reassures me - still not seeing any chargebacks, I'm not getting fleeced like a Christmas goose either.

Don't go crazy, it's not you, it's 3rd party (Sparkasse/Platin/Klarna). You will 100% not have to pay any fees. My guess: you still deposited with Klarna and the money is stuck somewhere, so it was once the case with Tonkabohne

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Tomakino

Payments not received by Platin - now payment request

24th Jan. 2022, at 04:35 pm CET#36
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Hello,

I deposited 3x 10euro at Platin and gambled
The next morning I get an email from Platincasino:
Hello thomas,

Your account has been suspended due to chargebacks.

We would like to inform you that the previous deposits were not successfully made. We have booked the money to your betting account, but we have not received the money from your bank. We incurred 15 Euro fees for each chargeback.

The following deposits were not successfully posted:

10.01.2022 16:02:54 Adyen (Sofortüberweisung) - Deposit €10.00
10.01.2022 15:32:27 Adyen (Sofortüberweisung) - Deposit €10.00
10.01.2022 15:14:40 Adyen (Sofortüberweisung) - Deposit €10.00


In total you have a chargeback of EUR €75.00 . The chargeback amount has been deducted from the funds in your player account. The remaining balance is still on your player account.

Because the chargeback is now paid, we have reactivated your player account.



What have I got to do with it?!
Anyway now I'm waiting for a payout but it hasn't been processed for 5 days.
Asked today, platincasino told me they have problems with the savings bank!
I should also no longer deposit anything🤭

No idea what's going on?!

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Silvi2020
Amateur

Payments not received by Platin - now payment request

24th Jan. 2022, at 07:16 pm CET#37
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Hey, exactly the same for me. So far, no chargeback either. Write to Caro, who is also already on my case.... I pay there for the time being nothing, report bank has also booked back nothing. I suspect the error lies with Sofortüberweisung. Have there yesterday called again, which have for some time problems with Sparkasse and other banks

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Debra2805
Rookie

Payments not received by Platin - now payment request

24th Jan. 2022, at 08:33 pm CET#38
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Hi guys 🙋🏻♂️

For info at Platin it is no longer possible to Deposit if you have an account with TARGOBANK. Is not me personally I know because a buddy of mine had also tried to deposit. Is anyone else here with TARGOBANK and has the problem????? At the same time it is no longer possible to deposit Paysafe cards online via Guthaben.de and Dundle.Com. Had it now since last week daily once tried each time the error message. The bank you have chosen is currently not authorized to perform transactions. No idea what is going on. Account is by the way sufficiently Gedeckt.


Edit by Julian: font color adjusted

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Caro
Expert

Payments not received by Platin - now payment request

27th Jan. 2022, at 09:55 am CET#39
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Liked this post: Avatar von garfield68 garfield68
Morning everyone, I just received word from the manager that the issue with Adyen (Klarna) has been resolved. The chargebacks have been cancelled and the casino is currently processing your withdrawals. It should all be settled in the next few days, but due to the high number of incidents there can easily be delays. So I ask you to be a little patient. If someone is waiting for their payout, just let me know and I will forward it to you

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