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Deposit and withdrawal methods: Payments not received by Platin - now payment request (Page 3)

Topic created on 19th Jan. 2022 | Page: 3 of 4 | Answers: 38 | Views: 7,223
Silvi2020
Amateur

Payments not received by Platin - now payment request

20th Jan. 2022, at 07:55 am CET#21
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I also know my consultant privately, she knows that and is relaxed. Therefore, I could go yesterday immediately in clarification on short way.

Today immediately looked at the account, whether as if by magic a chargeback has occurred, nothing. Is now also 9 working days ago..

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Tonkabohne
Top Member

Payments not received by Platin - now payment request

20th Jan. 2022, at 08:02 am CET#22
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Yeah and another negative platinum thread

I bet they want to bring in the money from Curacao22 ?

No, sorry, so since the casino is in the burden of proof, they must first make a complete list of claims and can prove that the payments have not arrived with them.

If from your account everything was debited then you need to worry zero.

Would be even nicer if every casino would come, let you Deposit and then comes days later and claims the money would not have arrived with them

That doesn't work either.

No credit - No play!

Maybe you should also contact Klarna - if you have transferred with Sofort?

Have also had that once.

Since the money was stuck but 3 days at Klarna and thus could not play.

So do not even make a head.

And per deposit still 15 € reminder fees demand, is already soas of cheek and ripped off

This is simply only pack!

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ExSpielsuchti
Amateur

Payments not received by Platin - now payment request

20th Jan. 2022, at 09:53 am CET#23
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dersawen wrote on 20.01.2022 at 01:07: even if briefly OT: amazing that you are at the spar**** and they have no problem with you playing online. me and my wife each had a call from our bank advisor that we should stop immediately.

I was therefore the Dispo at the savings bank I had not used for months blocked

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Anonym

Payments not received by Platin - now payment request

20th Jan. 2022, at 12:39 pm CET#24
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Silvi2020 wrote on 19.01.2022 at 17:56: Hello dear,
I hope here a few tips or possibly someone has already made the experience and can help. I have deposited on 10.01. at Platin 160 EUR, that in 10 EUR steps. The whole thing I have done by instant bank transfer. All was well - money was booked to account, I could play. Today I fell out of all clouds. I received a mail from Platin that my account was blocked because payments have not arrived there. It is about the 160 EUR from 10.01., for each payment 15 EUR processing fees are added on top. That is 400 Eur. I looked at my savings bank account. Everything has been debited, nothing has been transferred back. I also called my bank advisor and explained the situation to her. She could not find any discrepancies in my account. I then sent a bank statement to Platin and contacted Caro. She said that Platin insists on the money. However, she wants to look into it again. My banker says I should not pay. Legally, they have no chance anyway. How do you see it? According to the account, everything is fine with me.

https://www.sparkasse-hochsauerland.de/de/home/onlinebanking/banking/ueberweisung/auslandsueberweisung.html#:~:text=Then%20use%20you%20please%20the,15%2C00%20Euro).

Fees are quite normal. At this savings bank it is 15€ per transfer abroad. I myself also pay 5€ fees (Sparkasse Aachen)

In addition, it could possibly come to larger delays, if you transfer too often the same amount within a few hours to the account abroad. This problem usually occurs with Trustly.

Has Platin Casino already responded to your account statements? If I were you, I would wait a few more days, the problem could solve itself

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B****3

Payments not received by Platin - now payment request

20th Jan. 2022, at 12:46 pm CET#25
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Liked this post: Avatar von Tonkabohne Tonkabohne, Avatar von TWiSTeD TWiSTeD
Instead of worrying about the deposited money, remember not to Deposit with your bank account in the future.

Swoop di swoop and the account is gone without giving any reason

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Silvi2020
Amateur

Payments not received by Platin - now payment request

20th Jan. 2022, at 12:59 pm CET#26
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Royal777 wrote on 20/01/2022 at 12:39 PM
https://www.sparkasse-hochsauerland.de/de/home/onlinebanking/banking/ueberweisung/auslandsueberweisung.html#:~:text=Then%20you%20please%20use%20the,15%2C00%20Euro).

Fees are quite normal. At this savings bank it is 15€ per transfer abroad. I myself also pay 5€ fees (Sparkasse Aachen)

In addition, it could possibly come to larger delays, if you transfer too often the same amount within a few hours to the account abroad. This problem usually occurs with Trustly.

Has Platin Casino already responded to your account statements? If I were you, I would wait a few more days, the problem could solve itself

No, I have not received any reaction yet

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Falko
Icon

Payments not received by Platin - now payment request

20th Jan. 2022, at 03:23 pm CET#27
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Royal777 wrote on 20/01/2022 at 12:39 PM
https://www.sparkasse-hochsauerland.de/de/home/onlinebanking/banking/ueberweisung/auslandsueberweisung.html#:~:text=Then%20you%20please%20use%20the,15%2C00%20Euro).

Fees are quite normal. At this savings bank it is 15€ per transfer abroad. I myself also pay 5€ fees (Sparkasse Aachen)

In addition, it could possibly come to larger delays if you transfer too often the same amount within a few hours to the account abroad. This problem usually occurs with Trustly.

Has Platin Casino already responded to your account statements? If I were you, I would wait a few more days, and the problem could solve itself

These additional fees you always pay at these savings banks when you Deposit in casinos or are they only in the last 2 years have been introduced or since it has come to the new gambling contract ? I had deposited about 3 years ago also a few times at my savings bank via online banking, but there I never had to pay additional fees. But then closed my online banking again and can therefore not check whether now my savings bank would also charge fees for it.

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Silvi2020
Amateur

Payments not received by Platin - now payment request

20th Jan. 2022, at 03:26 pm CET#28
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Falko wrote on 20.01.2022 at 15:23
These additional fees one pays the already always with these savings banks, if one deposits in casinos or are the only in the last 2 years were introduced and/or since it came to the new gambling contract ? I had deposited about 3 years ago also a few times at my savings bank via online banking, but there I never had to pay additional fees. But then closed my online banking again and can therefore not check whether now my savings bank would also charge fees for it.

No, not so far. These are also fees that Platin charges for the arrears

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garfield68
Elite

Payments not received by Platin - now payment request

20th Jan. 2022, at 03:56 pm CET#29
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i would still advise you to Deposit with e-wallets like Neteller or Skrill in the future. this way you avoid ewaitige fees and above all problems

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Silvi2020
Amateur

Payments not received by Platin - now payment request

20th Jan. 2022, at 04:13 pm CET#30
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Yes in any case, first look like here still what clarifies, so far no chargeback, even Klarna knows nothing, everything went well ..

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