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Deposit and withdrawal methods: Payment channels must be balanced?

Topic created on 01st Feb. 2018 | Page: 1 of 1 | Answers: 7 | Views: 2,967
Anonym

Payment channels must be balanced?

1st Feb. 2018, at 03:38 pm CET#1
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Moin Moin,

I have played in a reputable online casino of the Playcherry group and won 500€ through a Jackpot win.
Now I wanted to withdraw via PayPal (I have only deposited via PayPal and VISA).
After the status Pending the withdrawal was credited back to my player account
Have not received any info via mail or sms. After I asked in LiveChat came this reason:

"We have to inform you that your withdrawal to the selected payment method cannot be processed. In order for your deposits and withdrawals to be balanced on the different payment methods, we request you to request the withdrawal again on your Visa account."

This is the first time it happened to me, does anyone have similar experience?


LG

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J****r

Payment channels must be balanced?

1st Feb. 2018, at 06:59 pm CET#2
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I know it the other way around. Withdrawals can only be made in the same way as the Deposit was made. Except for PSC since it goes to the bank account. The other way around as with you I have never heard. Possibly because of the fees that would be charged for PP payout? Balanced payment methods sounds very strange to me somehow.

JoKer


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Anonym

Payment channels must be balanced?

1st Feb. 2018, at 07:44 pm CET#3
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At playcherry you can take both, i.e.: first withdraw the amount of the Deposit with Visa and then PayPal the rest

Have a similar experience and that went without problems

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Anonym

Payment channels must be balanced?

1st Feb. 2018, at 07:46 pm CET#4
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If you have deposited to with Visa five times 20 euros then let hundred on Visa pay out the rest then works with PayPal
With sunnyplayer and sunmaker (playcherry) runs so aufjedenfall

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Anonym

Payment channels must be balanced?

1st Feb. 2018, at 08:07 pm CET#5
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Jo was at one of the two casinos, have so far 2 or three times deposited via VISA, kleinstbeteäge 20€ .Otherwise I always pay only via PayPal. All last year and suddenly I should pay out via VISA? Know it only that the money on the same way out as it comes in. Funny, well I should not care, the main thing that the coal arrives

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Anonym

Payment channels must be balanced?

1st Feb. 2018, at 08:27 pm CET#6
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I let the chat tell me the amount I should pay out and then the rest via PayPal
I do not know why this is so

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tontoo2
Experienced

Payment channels must be balanced?

2nd Feb. 2018, at 10:00 am CET#7
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Some time ago, both said casinos started using this tactic. In my case, they canceled a payout with the same reasoning, all to cancel another payout a few days later with exactly the opposite reasoning.
One should be tempted to lose the win. Nothing more.
As a result, I had blocked the account at both for a year. There are good casinos like sand on the sea. If such goes off, immediately say goodbye to the casino. I want to be entertained for my Deposit, but not for stupid.

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Anonym

Payment channels must be balanced?

2nd Feb. 2018, at 11:41 am CET#8
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So my withdrawal has still not been processed, chat says it is processing the "security department".

I always have all chat logs emailed to me, the first chat arrived by email, all the others where I explicitly asked for confirmations of my questions, all emails came with blank chat logs. This can't be a coincidence or.

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