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Deposit and withdrawal methods: Online Casino Bank Transfer Not Arrived Help!!!?

Topic created on 01st Jan. 2020 | Page: 1 of 1 | Answers: 7 | Views: 4,698
D****5

Online Casino Bank Transfer Not Arrived Help!!!?

1st Jan. 2020, at 06:32 pm CET#1
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Afternoon,

have been playing online for over 5 years in various casinos.

Have now longer time no longer played at Drückglück and with a few weeks ago thought I try my luck again. Now the following problem:

I have deposited at the beginning of December 100€ and me 200€ on my account transfer / withdraw. Money was 2 days later also on my account
But now the following:

I have me on :

23.12.2019 - 70€ let me pay out
24.12.2019 - withdraw 120€
28.12.2019 - withdraw 2020€

I still have NONE of these payments on my account, except just the 200€ from the beginning of December, always got a confirmation the same day that the money was successfully transferred.

How do I proceed now??? Slowly I'm really worried. Have 29.12.2019 already from another casino money transferred get what I had yesterday on it

Never had such a case

This post has been translated automatically

skyro
Experienced

Online Casino Bank Transfer Not Arrived Help!!!?

1st Jan. 2020, at 10:13 pm CET#2
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Was with me also so..the money never received for a few months I'm waiting.

This post has been translated automatically

Kleinkariert
Expert

Online Casino Bank Transfer Not Arrived Help!!!?

1st Jan. 2020, at 10:32 pm CET#3
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skyro wrote on 01.01.2020 at 22:13: Was with me also so..the money never received for a few months I'm waiting

If it is not there after months it will also no longer come, you would have had to look much earlier.

In the TE I would wait until the end of the week and then contact DruckGlück again. It can take up to 7 business days and since we had a lot of holidays during this time there can be delays. I don't know why but some casinos differ even with the same method, when I used to cash out at Platin the money was usually there the same day or next day. If I did it at Trada then it was sometimes the next, but sometimes only in a week there.

In any case, keep the account statements, they are usually requested in such a case. Then write an email to DrückGlück, if they don't answer, the next step is to ask Caro here in the forum for help. She can direct your request to the manager or has better contacts than a simple player.

This post has been translated automatically

D****5

Online Casino Bank Transfer Not Arrived Help!!!?

1st Jan. 2020, at 11:12 pm CET#4
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skyro wrote on 01.01.2020 at 22:13: Was with me also so..the money never received for a few months I'm waiting

Was it also at Drückglück or where was it?

This post has been translated automatically

D****5

Online Casino Bank Transfer Not Arrived Help!!!?

1st Jan. 2020, at 11:13 pm CET#5
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Kleinkariert wrote on 01.01.2020 at 22:32
If it's not there after months it won't come, they should have followed up much earlier.

In the case of the TE, I would wait until the end of the week and then contact DruckGlück again. It can take up to 7 business days and since we had a lot of holidays during this time there can be delays. I don't know why but some casinos differ even with the same method, when I used to cash out at Platin the money was usually there the same day or next day. If I did it at Trada then it was sometimes the next, but sometimes only in a week there.

In any case, keep the account statements, they are usually requested in such a case. Then write an email to DrückGlück, if they don't answer, the next step is to ask Caro here in the forum for help. She can direct your request to the manager or has better contacts than a simple player.

Okay thanks first... I think only unfortunately not that it comes but with the holidays is true. Have only already at determined 15 OC'S me the money can be paid out and each time the money was at the latest after 2 days there

This post has been translated automatically

Kleinkariert
Expert

Online Casino Bank Transfer Not Arrived Help!!!?

1st Jan. 2020, at 11:22 pm CET#6
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Damager95 wrote on 01.01.2020 at 23:13
Okay thanks first... I think only unfortunately not that it comes but with the holidays is true. Have only already at determined 15 OC'S me the money can be paid out and each time the money was there after 2 days at the latest

If necessary write to Caro, which can solve such problems really well (https://www.gamblejoe.com/profil/caro/). Have you apart from that the support of DrückGlück informed, usually have a department that would have to check something?

This post has been translated automatically

D****5

Online Casino Bank Transfer Not Arrived Help!!!?

1st Jan. 2020, at 11:32 pm CET#7
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Kleinkariert wrote on 01.01.2020 at 23:22
If necessary, write to Caro, who can solve such problems really well (https://www.gamblejoe.com/profil/caro/). Have you told the support of DrückGlück, normally they have a department that should be able to check such things?

Not yet. Wanted to wait again until tomorrow. Keep you but on the running

This post has been translated automatically

D****5

Online Casino Bank Transfer Not Arrived Help!!!?

6th Jan. 2020, at 01:11 pm CET#8
3 Likes

Liked this post: Anonym, Avatar von MarcT22186 MarcT22186, Avatar von Spectral Spectral
Moin just wanted to let you know that now everything has arrived.

Thursday with support of Drückglück contacted, Friday were the 120 + 70 € on it
Today were the 2020€ on it

Believe personally the have only transferred after contacting... well what the heck now it's on it

This post has been translated automatically

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