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Deposit and withdrawal methods: Official CashtoCode Thread (Page 4)

Topic created on 03rd Aug. 2020 | Page: 4 of 57 | Answers: 560 | Views: 123,003
Jojolino
Amateur

Official CashtoCode Thread

15th Aug. 2020, at 11:24 pm CEST#31
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Liked this post: Avatar von CashtoCode_Support CashtoCode_Support

domi2103 wrote on 15.08.2020 at 20:31
The scanning already works, just not with my cell phone. An employee was once so nice to photograph the code with his phone, and with his phone it was also possible to scan the
That you can enter the code manually is known to me, but unfortunately not the employees of the gas station. They said only that does not work and that is nowhere on the display. Can badly jump behind the counter and do it yourself.

Yes da haste right fortunately the employees at my gas station now all know it.

I was also once at another gas station and said so please once Cash To Code recharge the guy so WHAT? I so you offer that here and he so NO there is not with us! The guy was just too stupid I did not even want to explain it to him and am just out
That's just because at the gas station constantly 400 € Jober are not trained
The topic I already had with the support of Cash To Code
But I must say that the support is really great and they are really behind so that everything works
I think that must first really assert itself, so it was certainly with Paysafe also where it came for the first time on the market.

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domi2103
Rookie

Official CashtoCode Thread

16th Aug. 2020, at 12:10 am CEST#32
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Jojolino wrote on 08/15/2020 at 23:24

Yes there haste right fortunately the employees at my gas station know now all about it.

I was also once at another gas station and said so please once cash to code recharge the guy so WHAT? I so you offer that here and he so NO there is not with us! The guy was just too stupid for me I did not even want to explain it to him and am just out
That's just because at the gas station constantly 400 € Jober are not trained
The topic I already had with the support of Cash To Code
But I must say that the support is really great and they are really behind so that everything works
I think that must first really assert itself, so it was certainly with Paysafe also where it came for the first time on the market.

Seems familiar to me, the whole thing is actually self-explanatory and the seller must only rantrauen there. But not everyone does, although there is a manual for the seller. Am there already 2 times flashed off, without it was even tried.

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CashtoCode_Support
Rookie

Official CashtoCode Thread

18th Aug. 2020, at 08:17 am CEST#33
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domi2103 wrote on 15.08.2020 at 17:07: Hello, I think CashtoCode is not bad, if the sellers know how it works. Some outlets don't want to deal with it and Others can't seem to. The big advantage compared to Paysafe, is just the amount of the Deposit and use it also gladly in combination with MuchBetter, since I do not want to run so casino stories necessarily over my bank account, there the fee is unfortunately nevertheless somewhat high.
Unfortunately, there are still problems in some places, but at least I have a point of sale where it works reasonably well, even if a bit cumbersome. I have a 4 year old smartphone (which is fully functional), unfortunately the scanner is not able to scan the code from the smartphone. No problem you would think, but the guys at the point of sale can't do anything with the numerical code, as there is supposedly no field there to add it. So I always print out the code beforehand and then drive there quickly, this can then be scanned without any problems.
I think if you would train the points of sale better, CashtoCode is certainly a good alternative to Paysafe.

Good morning domi2103,
thank you very much for your feedback.

Can you please send me via private message which phone you have and at which gas station you have problems with it?

We would then forward this to our service Provider so that they can fix the error as soon as possible


PS: Thank you for your kind words. Yes, that is correct, that you can deposit much more with us than with Paysafecard - per transaction up to 400€ ... what I think many do not know is that you can repeat the deposit with the "rewind" button several times without having to start the process again in the casino

LG
Patrick

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CashtoCode_Support
Rookie

Official CashtoCode Thread

18th Aug. 2020, at 08:34 am CEST#34
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Gamble wrote on 15.08.2020 at 17:16: Is a good alternative to Paysafecard, but not yet available in all oc's. In addition, if you want to Deposit at sunmaker, the gas station / tobacco store or similar does not know how it works. Had it also already that it at an Esso no one knew how it works. I tried to explain it and they thought I was kidding. Bin out there and next door was a small tobacco store, have the nice lady explained how it works and zack was the coal on my account. The only stupid thing is of course that the cashier knows that it is about gambling. With Psc it is a little better because you can pay with it somewhere else. Vllt CashtoCode should also print so ne note😃

Good morning Gamble,
thank you for your nice comment and I hope that you could already increase the 10€ for your feedback significantly

Yes, that is correct that we are not yet known everywhere. Here our teams are working feverishly to increase the awareness of the product. Next week we will finally go live on Facebook. That will then bring another decent push.

Regarding your comparison with psc: we deliberately chose our unique flow to allow us to legally offer transactions up to 400€ in cash ! Otherwise we would have the same 50€ problem as our colleagues from the other prepaid payment method. Can give you by PM gladly more info

LG
Patrick

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CashtoCode_Support
Rookie

Official CashtoCode Thread

18th Aug. 2020, at 08:35 am CEST#35
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Jojolino wrote on 15.08.2020 at 19:30
That's right with the scanning some old terminals can not scan the code. But there is also a solution! Under the code is a number this number must then be typed into the terminal manually, so you bypass the scanning
Or just another alternative as you have already written the code print and then let scan.

absolutely correct Jojolino, thanks for the explanation

LG
Patrick

This post has been translated automatically

CashtoCode_Support
Rookie

Official CashtoCode Thread

18th Aug. 2020, at 08:37 am CEST#36
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domi2103 wrote on 16.08.2020 at 00:10
Sounds familiar, the whole thing is actually self-explanatory and the seller just has to dare to do it. But not everyone does, although there is a manual for the seller. Am there already 2 times flashed off, without it was even tried.

Hi domi2103,
would you like to PM me the 2 gas stations so we can contact them?
We would be happy to look into this and retrain the external staff on site.

LG
Patrick

This post has been translated automatically

domi2103
Rookie

Official CashtoCode Thread

19th Aug. 2020, at 11:46 pm CEST#37
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CashtoCode_Support wrote on 2020-08-18 at 08:37
Hi domi2103,
would you like to PM me please the 2 gas stations so we can contact them?
We would be happy to look into this and retrain the external staff on site.

LG
Patrick

Hi, haven't been online here in a while. Sure I will do!

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gamble1
Icon

Official CashtoCode Thread

20th Aug. 2020, at 04:56 am CEST#38
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domi2103 wrote on 15.08.2020 at 17:07: Hello, I think CashtoCode is not bad, if the sellers know how it works. Some outlets don't want to deal with it and Others can't seem to. The big advantage compared to Paysafe, is just the amount of the Deposit and use it also gladly in combination with MuchBetter, since I do not want to run so casino stories necessarily over my bank account, there the fee is unfortunately nevertheless somewhat high.
Unfortunately, there are still problems in some places, but at least I have a point of sale where it works reasonably well, even if a bit cumbersome. I have a 4 year old smartphone (which is fully functional), unfortunately the scanner is not able to scan the code from the smartphone. No problem you would think, but the guys at the point of sale can't do anything with the numerical code, as there is supposedly no field there to add it. So I always print out the code beforehand and then drive there quickly, this can then be scanned without any problems.
I think if you would train the points of sale better, CashtoCode is certainly a good alternative to Paysafe.

With the scanner is also a problem with me on the phone but they can always enter the code with me

There must be a field because with mobile credit and PSC they also have to type things

This post has been translated automatically

CashtoCode_Support
Rookie

Official CashtoCode Thread

20th Aug. 2020, at 10:07 am CEST#39
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domi2103 wrote on 08/19/2020 at 23:46
Hi, haven't been online here in a while. Sure I will do!

Good morning domi2103,
thank you very much for your private message.
I have already replied to you.

LG
Patrick

This post has been translated automatically

CashtoCode_Support
Rookie

Official CashtoCode Thread

20th Aug. 2020, at 10:12 am CEST#40
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gamble1 wrote on 20.08.2020 at 04:56
With the scanner is also a problem with me on mobile but they can always enter the code with me

There must be a field because with mobile credit and PSC they also have to type things in

Hi gamble1,
yes that is correct with some distributors.
We are working with third party partners here and the terminals and the scanners are not yet up to date at all partner outlets. Again, we are already working very closely with them so new terminals will be everywhere in the foreseeable future

If the scanner doesn't work or there is no scanner at all, the sales staff can simply enter the numerical code that is under the barcode into the system by hand.

In both cases, of course, the money is always immediately in your online account.

LG
Patrick

This post has been translated automatically

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