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Deposit and withdrawal methods: Novoline 620.-€ swallowed

Topic created on 03rd Nov. 2019 | Page: 1 of 2 | Answers: 13 | Views: 6,649
Askmask
Hi, the incident occurred on 29.9.2019 I have fortunately won at the Novoline 1000.-€ to the 0 position still 41 minutes by the automatic Collect he booked the money from right to left he paid out 380.-€ and 620.-€ he swallowed quite simply and went to the break ... I called the police on the spot, these meant that they can do nothing in such cases even if the operator has not reported to this day and I have neither received my coal. Can anyone of such experience reports as well?

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wettibernd
Expert
Well, that's how it works, that's 5.1. Long live Player protection, operators and politicians agree, if something like this happens to you, you won't play so fast anymore.

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Askmask
wettibernd wrote on 03/11/2019 at 00:44: Well, that's just how it goes, that's 5.1. Long live Player protection, setters and politicians are united, to whom something like this happens the no longer plays so quickly.

I will proceed legally not because of the 620.-€ but that is in my eyes fraud the player rattles for 3 hours the machine full, wins and the win is swallowed due to the Umbuchpause all 500.-€ in addition I will stand up for all players I do not care! Because something like that is not anchored in the law that the Novoline may swallow money at least to my knowledge ... otherwise I'll soon put my own machines on there makes you plus and plus 😂

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IneedMoney98
Experienced
Askmask for President

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Felixrl
Experienced
I'm not very familiar with the current machines, can someone please explain it to me? I already know that there is a pause when transferring money, but why is the money then gone? That should come out again 🤔 Sounds here really like fraud

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mm250ps
Amateur
Unfortunately, you can find nothing on Youtube etc.!
This must be really spread, that we players can only lose we know, but at a win to set to 0 and then that's still ok?
I do not know what to say, hear this here also the first time.

I've been avoiding Spilos for a long time, but for reasons like "no more smoking, lousy coffee, lousy staff, stuffy air, gaffers at FS" It's just not what it used to be, but now reading something like this hurts.

But as long as nothing becomes public, who should know something like that? I would not have known and got the Basi out of the car.

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Kleinkariert
Expert
I would also sue against it, the chances are good to get the money + costs afterwards to get refunded.

Such cases happen and depending on the operator they are solved competently by the operator paying the player the money in cash or ignored and the money is stolen.

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Anonym
Askmask wrote on 03/11/2019 at 00:03: Hi, the incident happened on 29/9/2019 I have luckily won at the Novoline 1000.-€ to the 0 position still 41 minutes through the automatic Collect booked the money from right to left he paid 380.-€ from and 620.-€ he swallowed quite simply and went into the break ... I called the police on the spot, these meant that they can make in such cases nothing even if the operator has not reported to date and I neither my coal received. Can anyone of such experience reports as well?

Have you made photos????Kennen although such a case not at all, break means yes not the money is gone it goes after actually further

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wettibernd
Expert
There are different breaks in TR 5.1, Deposit break if you have more than 60€ in an hour, normal game break of 5 minutes if you have played longer than 1 hour at a time and just the total break if you play more than 180 minutes at a time, then everything is zeroed.
Everything only to the protection of the players. It worked for me, I don't touch such a box anymore.

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Falko
Icon

wettibernd wrote on 03.11.2019 at 18:53: There are different breaks in TR 5.1, Deposit break if you have in an hour more than 60€ reingschmissen, normal game break of 5 minutes if you have played longer than 1 hour at a time and just the total break if you play more than 180 minutes at a time, then everything is zeroed.
Everything only to the protection of the players. It worked for me, I don't touch such a box anymore.

In this particular case, the owner of the gambling house is the one who profits from the cheated player's diemma and makes even more wins for himself? If there times so a really awesome aggresive type this situation itself experiences, there it can but also times really scheppern

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