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Deposit and withdrawal methods: Normal procedure of Fastpay Casino? (Page 2)

Topic created on 10th May. 2021 | Page: 2 of 2 | Answers: 13 | Views: 3,161
Anonym

Normal procedure of Fastpay Casino?

16th Aug. 2021, at 05:06 pm CEST#11
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Followed up today. Statement again "We are waiting for the feedback from the accounting department".

Alone that the payments are not marked as "completed" for 8 or 9 days should have issued a message in the system (if it is an error). Otherwise, payouts are confirmed within a few hours

My payouts can not be canceled at the moment and are hanging in the nirvana of the "finance department". Is about 5.000€

Never any problems before, but now they are on the way to lose a loyal customer and to let their reputation fall by the wayside

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Falke
Expert

Normal procedure of Fastpay Casino?

16th Aug. 2021, at 05:32 pm CEST#12
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hilfemitoc wrote on 16/08/2021 at 17:06: Followed up today. Statement again, mutatis mutandis, "We are waiting for the feedback from the accounting department".

Alone that the payouts are not marked as "completed" for 8 or 9 days should have issued a message in the system (if it is an error). Otherwise, payouts are confirmed within a few hours

My payouts can not be canceled at the moment and are hanging in the nirvana of the "finance department". Is about 5.000€

Never any problems before, but now they are on the way to lose a loyal customer and to let their reputation fall by the wayside


And I thought I had found a really good Curacao casino.

How do you verify yourself there anyway? I can't find an option there

This post has been translated automatically

Anonym

Normal procedure of Fastpay Casino?

16th Aug. 2021, at 05:38 pm CEST#13
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See my last post on the first page:


hilfemitoc wrote on 08/16/2021 at 09:49 AM

The Verification is done in your profile under the tab "Verification". There you can upload the documents

On the PC, that would be on the top of the arrow next to your name, then on profile and then "Verifkation".

On the cell phone you have to open the menu on the top left, click on "My account". Then open the menu at the top right and there you will find the profile page where the tab "Verification" is hidden.

In itself, I was super satisfied with the casino. And also mistakes can happen, no problem. But then a quick solution to the problem is the top priority. Apparently, this is not the case with Fastpay (the name almost borders on sarcasm).


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Anonym

Normal procedure of Fastpay Casino?

18th Aug. 2021, at 11:54 am CEST#14
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Of course, still nothing heard from the "finance department". Is now but an open Complaint at Casino Guru

I find it simply underground, clear works in a casino always everything (deposit, play, ...) but the interface has mostly when paying out the problems. Knows one.

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