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Deposit and withdrawal methods: Normal procedure of Fastpay Casino?

Topic created on 10th May. 2021 | Page: 1 of 2 | Answers: 13 | Views: 3,160
Voyaflex


Hello and have a nice Monday!

To the problem I have deposited in Fastpay 1000€ and reached by means of Blackjack us Razor Shark a proud sum of 7,700€



Now I wanted to withdraw but then came the error message that I would have to verify. As far as sogut all valid documents were approved except for one on demand, this photo must be specially checked by the administration and would take several working days and before of course no payout possible. Is this a normal procedure I had with other casinos of this license not. Spassino was paid out without twitching the wimber.

I already know what kind of license the casino has nevertheless I prefer to play in such since I have bad experience with Mga casinos should be natürlichlicj no advertising.

Thanks in advance if anyone has experience about this casino

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CasinoReuber
Amateur
This is a normal procedure. The only reason why spassino can always pay out without Verification is that they do not have a license and therefore do not have to comply with any rules. By the way, this is participation in illegal gambling. They write on their website that they would have a license, but it is invalid...

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Voyaflex
Thanks for your answer. And also thanks for the info that Spassino does not have a license, I did not know, if that is so I will rather keep my distance

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CasinoReuber
Amateur
I must correct myself, they now seem to have a license (Curacao). On the page is still referred to the license of e-gaming (for this there was never a validation link, on request I was always closed the chat so far), but now there is a validation link and a seal from Antillephone

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CasinoReuber
Amateur
But with Fastpay you do not have to worry. The company behind it (Dama N.V) is reputable, also belong to the N1 Casinos with MGA license, got there after successful Verification so far always quickly paid 👍

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Anonym
Currently, I have to issue a warning with Fastpay.

On 06.08. requested a payout, went through after a few hours.

Further withdrawals made on 07.08. and 08.08. No payout received so far. The withdrawal can no longer be canceled, so something must have happened to it.

The support only tells me that I should send an account statement on which you can see that nothing has been received. Pretty pointless but was submitted by me. The finance department should then process it.

Now it's been a few days again and I've followed up as I haven't heard anything. I was only assured that it will be taken care of

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Xavi22
Expert
Always find it amusing when companies want to have a statement showing the money that hasn't arrived instead of just looking at their own statements

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Anonym
Right, that's why the current warning. Anyone who knows how a payment gateway works and has seen such a backend recognizes the futility of such an approach.

Especially since I could forge my statements, would I then be able to force a double payment? Certainly not, since they can check it themselves.

Involving me in this is absolute nonsense.

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Falke
Expert
hilfemitoc wrote on 15.08.2021 at 23:05: Right, that's why the current warning. Anyone who knows how a payment gateway works and has seen such a backend recognizes the futility of such an approach.

Especially since I could forge my statements, would I be able to force a double payout? Certainly not, since they can check it themselves.

Involving me in this is absolute nonsense.


Please be sure to let me know what happens next.

Play there because recently and have of course a bit of a funny feeling because of Curacao license.

Had no payout there yet, so no experience with it.

How do you verify yourself there anyway? Find there no option to upload.

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Anonym
I will definitely report further. So far it has been quite alright despite Curacao license. The payouts were always confirmed within 30-60 minutes. That's why I'm also a bit irritated by the current behavior and the alarm bells went off directly.

The Verification is done in your profile under the tab "Verification". There you can upload the documents

On the PC that would be on the arrow next to your name, then on profile and then "Verifkation".

On the cell phone you have to open the menu on the top left, click on "My account". Then open the menu at the top right and there you will find the profile page where the tab "Verification" is hidden

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