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Deposit and withdrawal methods: Neteller deposit (Page 2)

Topic created on 24th Aug. 2020 | Page: 2 of 4 | Answers: 38 | Views: 5,710
Kontokiller

Neteller deposit

25th Aug. 2020, at 12:25 am CEST#11
2 Likes

Liked this post: Anonym, Avatar von supermode supermode
absolute impudence from Rizk, no one reachable.
no Live Chat, no answer..

was my last time playing there

How this Provider can end up at number 1 is beyond me.

This post has been translated automatically

upola
Legend

Neteller deposit

25th Aug. 2020, at 08:41 am CEST#12
0 Likes

Nobody has liked this post so far
Guts is also one of them.
My money is also not yet booked.

This post has been translated automatically

upola
Legend

Neteller deposit

25th Aug. 2020, at 09:18 am CEST#13
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I just received this as a reply to my mail.


xml-ph-0716@deepl.interna
Hello xxx

thank you very much for contacting our customer service regarding your deposit.

We are happy to address your concern, but unfortunately we have to inform you that the payment service Provider Neteller is currently experiencing technical difficulties.

Nevertheless, we can confirm that the transactions you mentioned are still waiting to be executed and will be credited to your gaming account shortly.

We are sorry for the delay, but would like to emphasize that the problem was not caused by us.











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Tostie91
Amateur

Neteller deposit

25th Aug. 2020, at 09:43 am CEST#14
0 Likes

Nobody has liked this post so far
Slotsmillion the Same problem since last night, 250 euros in the booking but not confirmed.

Just from support on SlotsMillion :

I just took a look at your account and the transaction is shown here as "expired". This is usually the case when there is a bad connection or the transaction is interrupted for some reason. If the money has already been debited, it will be returned to you within a maximum of two business days.


Yes, connection was as usual as well as the whole procedure, then I hope it will be back soon. Thank you!

L




Maybe there is a problem with Neteller at the moment, if the problem occurs with several users, unfortunately we don't know anything about it at the moment

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upola
Legend

Neteller deposit

25th Aug. 2020, at 01:12 pm CEST#15
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Just deposited at another casino with Neteller, went without problems.
Then tell the but elsewhere shit.

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Tostie91
Amateur

Neteller deposit

25th Aug. 2020, at 01:26 pm CEST#16
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upola wrote on 25.08.2020 at 13:12: Just deposited at another casino with Neteller, went without problems.
Then they tell shit somewhere else.

But can also be that yesterday the servers have spun at neteller. Mich nervts also beastly since I've made within two days 7 k plus and exactly the last 295 euros "play money" now stuck

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garfield68
Elite

Neteller deposit

25th Aug. 2020, at 06:01 pm CEST#17
0 Likes

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so i just deposited with Neteller at videoslots... money was booked immediately without any problems as always.

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campamocha
Rookie

Neteller deposit

25th Aug. 2020, at 06:51 pm CEST#18
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For those who had to wait here (or still) had to wait until the money was credited, was here "existing" credit at Neteller used, or deposited at Neteller also first? And if so, via which payment method was deposited with Neteller.

What is possible - Sofort/Trustly are not "guaranteed" payment methods. That is, if it comes increasingly to non-payment at Neteller with Sofort/Trustly deposits, then it may be that they first wait to see if they get the money factually. This lacks a certain logic, but I have to imagine it that way:

Neteller receives an "OK" from Sofort, payment was authorized by the customer. Based on the authorization, Neteller credits the amount to the customer's account in real time. So, customer then makes transaction to the casino. This is when the delay occurs. Customer gets the "OK" from Neteller, and amount is probably also seen as posted in the Neteller account. But what happens in the background, Neteller waits for the actual crediting of the original Deposit to not experience a payment default.... Happens mostly weekend or Monday.....

May be an explanation.... but does not have to be...

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Tostie91
Amateur

Neteller deposit

25th Aug. 2020, at 07:22 pm CEST#19
0 Likes

Nobody has liked this post so far
campamocha wrote on 25.08.2020 at 18:51 clock: For those who had to wait here (or still) had to wait until the money was credited, was here "existing" balance used at Neteller, or deposited at Neteller also first? And if so, via which payment method was deposited at Neteller.

What is possible - Sofort/Trustly are not "guaranteed" payment methods. That is, if it comes increasingly to non-payment at Neteller with Sofort/Trustly deposits, then it may be that they first wait to see if they get the money factually. This lacks a certain logic, but I have to imagine it that way:

Neteller receives an "OK" from Sofort, payment was authorized by the customer. Based on the authorization, Neteller credits the amount to the customer's account in real time. So, customer then makes transaction to the casino. This is when the delay occurs. Customer gets the "OK" from Neteller, and amount is probably also seen as posted in the Neteller account. But what happens in the background, Neteller waits for the actual crediting of the original Deposit to not experience a payment default.... Happens mostly weekend or Monday.....

May be an explanation.... but does not have to be...

Hmm, neteller is not available via Live Chat and does not respond to the email, money is neither on neteller nor at slotsmillions arrived, how is it with the others?

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upola
Legend

Neteller deposit

25th Aug. 2020, at 09:52 pm CEST#20
0 Likes

Nobody has liked this post so far
My money has also not yet been credited to the casino

This post has been translated automatically

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