Just deposited 30 euros with Neteller at Guts.
The money was debited from Neteller but not credited to my casino account.
Asked in chat and there they told me that has arrived there, and a routine investigation takes place.that can take up to 48 hours.
I have the same problem with Neteller today. With Videoslots, Casumo and even Skrill the money does not arrive, but is deducted from my Neteller account.
At Videoslots support told me it can take up to 24 hours
At Casumo they told me to wait a few minutes and then get back to me if it's not on . Waited over an hour , got back into chat and got out after 25 minutes on hold . Does not get in touch with anyone
unfortunately, the only thing that helps here is waiting. if nothing changes, simply write to support again. as a rule, however, the money is credited to the player's account.
Peter: Thank you very much for waiting for me. We are happy to confirm that your Deposit is already listed in our transaction list, but is still passing a routine check from your payment service provider. As soon as we receive the amount, we will get back to you by mail.this can take up to 48 hours.
upola wrote on 08/24/2020 at 19:24: I don't know,that's what I was told in the chat
Peter: Thank you very much for waiting for me. We are happy to confirm that your Deposit is already listed in our transaction list, but is still passing a routine check from your payment service provider. As soon as we receive the amount, we will get back to you by mail.This can take up to 48 hours.
Peter but I feel like playing now and not in 48 hours !
Neteller deposit
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The money was debited from Neteller but not credited to my casino account.
Asked in chat and there they told me that has arrived there, and a routine investigation takes place.that can take up to 48 hours.
I do not know so.
Has anyone ever had this?
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Neteller deposit
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48 hours I find a cheek.
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The Live Chat is not available. Also the offered callback service is not provided at the moment.
I think this is all a bad joke
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Neteller deposit
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At Casumo they told me to wait a few minutes and then get back to me if it's not on . Waited over an hour , got back into chat and got out after 25 minutes on hold . Does not get in touch with anyone
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Neteller deposit
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They have the money and do not release it.
About Neteller you can not book the money back.
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Neteller deposit
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Peter: Thank you very much for waiting for me. We are happy to confirm that your Deposit is already listed in our transaction list, but is still passing a routine check from your payment service provider. As soon as we receive the amount, we will get back to you by mail.this can take up to 48 hours.
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Neteller deposit
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Peter but I feel like playing now and not in 48 hours !
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