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Deposit and withdrawal methods: Neteller deposit

Topic created on 24th Aug. 2020 | Page: 1 of 4 | Answers: 38 | Views: 5,823
upola
Legend
Just deposited 30 euros with Neteller at Guts.
The money was debited from Neteller but not credited to my casino account.
Asked in chat and there they told me that has arrived there, and a routine investigation takes place.that can take up to 48 hours.

I do not know so.
Has anyone ever had this?

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Nifrema
I have the same problem with Neteller today. With Videoslots, Casumo and even Skrill the money does not arrive, but is deducted from my Neteller account.

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upola
Legend
But that must be completely new, yesterday was not yet.
48 hours I find a cheek.

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Kontokiller
I have the same problem at Rizk, 30€ Deposit by Neteller is missing.

The Live Chat is not available. Also the offered callback service is not provided at the moment.

I think this is all a bad joke


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Nifrema
At Videoslots support told me it can take up to 24 hours
At Casumo they told me to wait a few minutes and then get back to me if it's not on . Waited over an hour , got back into chat and got out after 25 minutes on hold . Does not get in touch with anyone

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upola
Legend
I don't understand what the f**k is going on.
They have the money and do not release it.
About Neteller you can not book the money back.

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T****s
unfortunately, the only thing that helps here is waiting. if nothing changes, simply write to support again. as a rule, however, the money is credited to the player's account.

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RiverSong
Legend
which routine is examined with you? it can't be the single player if several have the problem and different oc?

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upola
Legend
I don't know, that's what I was told in the chat

Peter: Thank you very much for waiting for me. We are happy to confirm that your Deposit is already listed in our transaction list, but is still passing a routine check from your payment service provider. As soon as we receive the amount, we will get back to you by mail.this can take up to 48 hours.

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Falko
Icon
upola wrote on 08/24/2020 at 19:24: I don't know,that's what I was told in the chat

Peter: Thank you very much for waiting for me. We are happy to confirm that your Deposit is already listed in our transaction list, but is still passing a routine check from your payment service provider. As soon as we receive the amount, we will get back to you by mail.This can take up to 48 hours.

Peter but I feel like playing now and not in 48 hours !

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