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Deposit and withdrawal methods: Neteller alleged chargeback

Topic created on 27th Dec. 2019 | Page: 1 of 2 | Answers: 14 | Views: 3,425
Anonym
Hi guys, I did not know otherwise under which heading to create the thread. Can someone help me please? My Neteller account was debited yesterday with 100€ allegedly because of some chargeback. Now my Neteller account is minus 100€ but I have always only deposited and then transferred the deposited amount to OC and I have never overdrawn anything I would be completely new that such a thing is possible at all it was otherwise no more money on my Neteller account on it than the deposited and transferred. Now they ask me to balance my Neteller account I would have to Deposit 100 €. I do not pay 100 € to equalize any minus where I do not even know how such a thing has arisen. They threaten me with account blocking, I don't care if they can but do they take the money that is supposedly missing from my bank? How can I defend myself against this and who can I turn to since I have already written to the support. Find this action extremely outrageous and Neteller is for me so completely through. What a dubious association! Has anyone else had similar experiences?

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Begbie
Elite
have a look at the transaction list.
negative balance at Neteller is usually when your bank account was not covered.
would advise you to balance the account, by the way, because the only max 1 month wait until they get the coal by collection. Including collection costs of course ^^

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Anonym
That can not be that my account was not covered I have opened an account there and then deposited exactly 2 times and my account was always covered that can not be that I pay something I have not messed up but should come with Debt collection I go to the lawyer I am in the right and I know that I know exactly how my finances are and how I deal with it for stupid I can not be sold

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Anonym
I also don't know how you can go into the red
If you Deposit via giropay or the like, it is checked at the time of deposit whether the account is funded
Have you ever calculated all transactions?
If you write to Neteller, a response takes forever

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Anonym
Yes just that irritates me yes, I have deposited via immediate banking how can you Deposit there at all if no money is on the account then that's not even possible. Yes have checked my account statements there is clearly the transfer. Have written to the yesterday and demanded an explanation

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Anonym
There were only 2transactions 2 times 100€

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Anonym
Yes, exactly
They also used to have telephone support. But I have just found nothing
But if you are sure anyway, nothing can happen
Just wait for the answer. It can take 2 weeks. Good luck!

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Anonym
Have you checked your bank account? Search there times all bookings of neteller.
Maybe there was an error
The instant banking runs through Klarna, right?

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Anonym
Yes I think so I have deposited there via instant banking and was guided by this Klarna program with banking data and password entry.
Have now looked at all account statements from December I get the always sent at regular intervals from my bank. Since I found a statement with the erroneous booking to Neteller in my online banking is nowhere what is in the account statement that the debit could not be carried out. What now I'm totally confused now, do not know if something went wrong or it is a mistake. But I wonder how I could transfer money then and I am 200% sure that my account was covered. Great now I have even more question marks in my head

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Anonym
The cover was not the problem in this case
There was then some error with a party
I remembered that I had something like that years ago with giropay
That is now bitter to have to "pay later".
But at least we have clarified

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