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Deposit and withdrawal methods: Neteller account temporarily closed

Topic created on 05th Jan. 2022 | Page: 1 of 2 | Answers: 12 | Views: 2,843
Gerstosteron
Amateur
Hello
My Neteller account was temporarily closed today even though it has existed for many years and I am fully verified
Should now make a selfie with my ID and upload it

Has anyone ever had this happen?



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slotliebe89
Elite
I haven't heard anything about that yet. Have you made many/high payments in a short time?

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Donnie
Elite
Yes, I have once paid with Paysafecard a few times in a row at Neteller, when I wanted to pick up money with the prepaid card they have blocked me and wanted selfie + ID, but account is very quickly after submitting the photo was unlocked again

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Falke
Expert
Donnie wrote on 05.01.2022 at 18:27: Yes, I once deposited with Paysafecard a few times in a row at Neteller, when I wanted to pick up money with the prepaid card they have blocked me and wanted selfie + ID, but account is very quickly after submitting the photo has been unlocked again

So you just could not withdraw anything or only after that?

Would be yet another sad impudence not to give someone their own money just because you pull some chicanery out of your ass again

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Anonym
E-wallets are now doing the same thing as some casinos. Simply block account, withhold money, Verification harassment
so you take interest-free "credit".
Is really no longer solemn, what has changed since November 19.

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Donnie
Elite
Yes I could not withdraw the money, has been denied then had to upload the selfie first otherwise I would no longer get my money

After my account was blocked I could not make deposits or withdrawals of any kind, has been quite annoying because I'm a regular customer for years and also fully verified.Although nothing dramatic to upload a selfie yet questionable

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RiverSong
Legend
calm down
is quite normal procedure when requesting more Verification details and has been exactly the same 2-3 years ago.
if you call after uploading it goes faster (if you behave) they are normally very friendly.

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Falke
Expert
Iseedeadpeople wrote on 05.01.2022 at 19:11: calm down
is quite normal procedure when requesting more Verification details and has been exactly the same 2-3 years ago.
if you call after uploading it goes faster (if you behave) they are normally very friendly.

That is not the point. They can demand that with advance notice.
But not just so arbitrarily.

Imagine you have money on your credit card and are on vacation or somewhere else where you need the money urgently. You have only this card with you. Then you stand at the ATM and can't get your own money out because these dodln want you to smile into the camera.
What do you do then? Are then completely lost because of the arbitrariness of a company. Is this what a basis of trust looks like?

Or even more embarrassing. You go to the supermarket with your card and fill up your shopping cart. And then you're at the checkout and the payment is rejected?

I'm just scary how that is already accepted apathetically that certain companies can do what they want

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RiverSong
Legend

Falcon wrote on 05.01.2022 at 19:45: That's not the point. They can demand that with advance notice.
But not just arbitrarily like that.

of course, there is already an advance notice on their site that soon the acc will be restricted and what they need. the mail comes a few days later. but who normally looks constantly on their page?

at least it was like that at the time

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Gerstosteron
Amateur
Yes, that's exactly what happened to me. Wanted to withdraw money and nothing worked. Then logged in and saw that the account is closed for the time being
Account exists for umpteen years, very strange

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