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Deposit and withdrawal methods: MyPaysafecard payment with virtual credit card - authorization problem in the app

Topic created on 05th Nov. 2024 | Page: 1 of 1 | Answers: 2 | Views: 349
julefreak9

MyPaysafecard payment with virtual credit card - authorization problem in the...

5th Nov. 2024, at 04:02 pm CET#1
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Hello, I use the virtual MasterCard from mypaysafecard and have recently started to have the problem that the app's push message for authorization appears for payments, but as soon as I click on it, I get an error (not retrievable or something similar). When I tap on authorization requests in the app, it says that they could not be retrieved. This doesn't just happen with casino deposits, but also with web stores. However, since I can pay at 2 stores (no push message for authorization appears at all), nothing can be blocked or similar. Everything worked until a few days ago.
Does anyone have similar problems?

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btssultan
Experienced

MyPaysafecard payment with virtual credit card - authorization problem in the...

9th Nov. 2024, at 12:33 pm CET#2
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I had one with Skrill, but it was a while ago.

Here the error was during the update, which I didn't do.

After reinstalling the app and enabling it in the notification center under Android, everything worked again.

This post has been translated automatically

DenMark_Fusion

MyPaysafecard payment with virtual credit card - authorization problem in the...

12th Nov. 2024, at 04:48 pm CET#3
1 Like

Liked this post: Avatar von Toastbrot Toastbrot
Here are some steps that may help to solve the authorization problem when using MyPaysafecard virtual card:

Reinstall the app: As btssultan wrote, sometimes the problem can be due to a failed update. Try uninstalling the app and reinstalling it to fix possible errors.

Check notifications: Make sure notifications for the app are enabled. Go to your Android notification settings and make sure MyPaysafecard has permission to send notifications. This is important for receiving authorization requests.

Clear the app cache: Sometimes clearing the app cache helps. Go to your phone settings and delete the cache for MyPaysafecard - this may solve the problem if it's due to corrupted files.

Check your card settings: Make sure there are no locks or restrictions on your virtual card. Sometimes problems can be related to restrictions on the account or card itself.

Contact support: If nothing helps, contact MyPaysafecard support. They can suggest better steps to fix the problem or tell you about ongoing issues with the service.

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