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Deposit and withdrawal methods: MyChance Casino - Whaaaaat?

Topic created on 15th Jan. 2019 | Page: 1 of 1 | Answers: 8 | Views: 2,376
Nick1895
Expert
Hi, I deposited yesterday at said casino (belongs to Bethard) and won... Verification was also fast. Bethard pays out lightning fast ... now means the staff in the My Chance chat: We can process their payout only when we have received their money (um hello... SofortÜberweisung?!) that would take 5 days at least... only then would be paid out. The money would be quasi as a gesture of goodwill first on my account although you get after the payment yes directly confirmation ^^? What is this please for a bullshit and ne lie?

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Anonym
What I know something like this happens now and then... That they do not have the money immediately ... I would wait the days and the money but just do not touch 🙃 often want the yes that it is gambled away again ... I think patience pays off 😋 when I once had something like that, I've been annoying them for 4 days and asked daily. Has also worked 🤣

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Anonym
Bella wrote on 15.01.2019 at 12:28 pm: What I know something like this happens from time to time.... That they do not have the money immediately. I would wait the days and the money but just do not touch 🙃 often want the yes that it is gambled away again ... I think patience pays off 😋 when I once had something like that, I've been annoying them for 4 days and asked daily. Has also worked 🤣

Had that also once until now but had cleared up after a few days....

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Nick1895
Expert
What I don't understand is that it is a BetHard Group casino, I even sent them the receipt of the payment. Within the EU there is a law that such payments must be within one business day, usually immediately. I just wait 2 days, if it is not there, there is a chargeback from me. This is really a brazen scam from them

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Anonym
They are also right, it takes a while for the money to get there. Just be patient it usually does not take that long. Can take 9 days, but often 1-2 days are enough.

You can set a limit as long as you want. And chargeback at Sofort will be difficult, especially because the money goes abroad - the bank will look closely at it evtl. can then no longer Deposit anything anywhere.

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Nick1895
Expert
Okay, thank you, I see. I've already set... because the employee offered me directly I should but continue to play, what an asshole. Are only 190 euros but I'm about the principle. That's why the IBAN was introduced at the time, to quickly involve payments in this regard. Ne complaint to Bethard went out already, if I Deposit there - pay out, it is booked within less than 10 minutes.

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Anonym
Nick1895 wrote on 15/01/2019 at 12:37 pm: Okay thanks, I see. I have already set... because the employee offered me directly I should but continue to play, what an asshole. Are only 190 euros but me gehts da around principle. That's why the IBAN was introduced at the time, to quickly involve payments in this regard. Ne complaint to Bethard went out already, if I Deposit there - pay out, it is booked within less than 10 minutes.

You have to consider that in DE online gambling is not legal and only no tracking takes place.

I also find the offer of the employee immoral. There is nothing worse than canceling a planned withdrawal and losing.

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Falko
Icon

Nick1895 wrote on 15.01.2019 at 12:31: What I do not understand is that it is a BetHard Group Casino, have even sent them the receipt of payment. Within the EU there is a law that such payments must be there within one business day, usually immediately. I just wait 2 days, if it is not there, there is a chargeback from me. This is really a brazen scam from them

Is not from the brazen scam. Should they really not have the money yet, then they were rather very accommodating. Have you the money immediately made available to play. With other people I have very often read here deposited money and then they had to wait several days until it was on the casino account on it because just the payment providers have not immediately transferred the money to the casinos. Just wait the 5 days and do not give prematurely the casino all the blame. After all, they have given you the reason and now it is first to wait and drink tea

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Nick1895
Expert
Status today: The money is supposedly still not there... want to f**k with you?! It can not be possible that an instant transfer takes 4 days? First it was said in the chat maximum 5, then 9, now already 11 days. Have also written an email to BetHard, they also write to me that the payment is usually immediately there... the casino belongs to BetHard. I'm about to write to the MGA, that borders on pure bullshit.

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