Deposit and withdrawal methods: MuchBetter service interruption (Page 48)

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debjoe1 wrote on 07/23/2023 at 17:42: Hi, has anyone heard back from fundsreturn-support@payr.net so far?
Best regards

Björn

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These lawyers are looking for people who have been harmed by payrnet uab. They have an office in Munich (and this is a German forum), so maybe it makes sense for you to team up, best regards

https://www.giambronelaw.it/site/sezione-notizie/press-release/revocata-licenza-uab-payrnet-per-gravi-violazioni

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campamocha wrote on 01.09.2023 at 17:20: According to FCA regulations, MB must conform to "Consumer Duty". This is where you would have to start and complain to FCA.

The logic is:

1. MuchBetter is a service operated by rtekk Holdings Limited. In the UK under a FCA e-money license and through the 100% subsidiary: MIR Limited UK Ltd. Outside, the MuchBetter service is (was) provided by the 100% subsidiary UAB MIR Lithuania, under a 3rd party e-money license (as agent of) PayRnet UAB. Licensed in Lithuania.

2. As it is the same ownership and holding company (rtekk Holdings Limited) in the Isle of Man, regardless of the subsidiaries, the same individuals and directors are responsible.

3. Consumer Duty means that the organization (including all its sub-companies owned and involved in the provision of the service (see 1 & 2)) must comply with the FCA and its Consumer Duty.

4. Since it is the same holding company and also the same acting persons, the same standard must be applied to ALL customers. No matter in which country in Europe.

Otherwise we would be at Animal Farm...... all customers are equal only some are more equal than others......

Create a complaint with a few good prompts via ChatGPT, in English and then send it to the FCA, each for himself, that will massively increase the pressure.
The fact that MB is acting as if they have nothing to do with the matter is pathetic and imo against the law.
Customers have transferred funds to the bank accounts in the name of MIR, now to blame everything on a partner is lousy and criminal.

Consumer Duty Statement - MuchBetter

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gamble1 wrote on 01.09.2023 at 23:43:

Sad is when you think how long there people who trusted the company are deprived of the funds and the relevant authorities do not care either

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frapi07 wrote on 02/09/2023 at 00:00:

They are in Lithuania, what do you expect? About that it runs there like in DE? Even in many Western European countries a lot of things are going wrong and so I'm not surprised that this is dragging on. The justice is not everywhere as fast as in Germany. In some countries you sometimes wait 10 years for money you are entitled to. A relative of mine waited 10 years until she received the claim from her ex-employer. At that time there was not even the Euro The employer did not pay the last salaries and at some point this person also quit and of course demanded her claim, which she did not get. Thereupon she sued for her claim. As I said, 10 years passed until the claim was settled. By the way, we are talking about Italy here

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