Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Deposit and withdrawal methods: MuchBetter service interruption (Page 48)

Topic created on 09th Feb. 2023 | Page: 48 of 53 | Answers: 787 | Views: 149,389
kleo7777
Experienced

MuchBetter service interruption

18th Jul. 2023, at 09:29 pm CEST#706
0 Likes

Nobody has liked this post so far
The Bank of Lithuania informs that UAB PAYRNET has already begun to return funds to its clients. We invite you to contact the company directly by email to fundsreturn-support@payr.net or an agent who provided services on behalf of UAB PAYRNET regarding all questions about the terms and conditions of the settlement procedure.
More: https://www.lb.lt/en/news/important-information-to-clients-of-uab-payrnet

This post has been translated automatically

przestrzalninja

MuchBetter service interruption

21st Jul. 2023, at 07:56 pm CEST#707
0 Likes

Nobody has liked this post so far

These lawyers are looking for people injured by payrnet uab. They have an office in Munich (and this is a german forum), so maybe it's useful for you to join forces, best regards

https://www.giambronelaw.it/site/sezione-notizie/press-release/revocata-licenza-uab-payrnet-per-gravi-violazioni 



debjoe1

MuchBetter service interruption

23rd Jul. 2023, at 05:42 pm CEST#708
0 Likes

Nobody has liked this post so far
Hi, has anyone heard back from fundsreturn-support@payr.net so far?
Best regards

Björn

This post has been translated automatically

kleo7777
Experienced

MuchBetter service interruption

23rd Jul. 2023, at 08:22 pm CEST#709
1 Like

Liked this post: Avatar von debjoe1 debjoe1

debjoe1 wrote on 07/23/2023 at 17:42: Hi, has anyone heard back from fundsreturn-support@payr.net so far?
Best regards

Björn

No

This post has been translated automatically

Christian1337
Experienced

MuchBetter service interruption

26th Jul. 2023, at 06:40 pm CEST#710
0 Likes

Nobody has liked this post so far
przestrzalninja wrote on 07/21/2023 at 19:56:
These lawyers are looking for people who have been harmed by payrnet uab. They have an office in Munich (and this is a German forum), so maybe it makes sense for you to team up, best regards

https://www.giambronelaw.it/site/sezione-notizie/press-release/revocata-licenza-uab-payrnet-per-gravi-violazioni





has anyone here already made his experience?

This post has been translated automatically

Frontosa_89

MuchBetter service interruption

21st Aug. 2023, at 03:28 pm CEST#711
0 Likes

Nobody has liked this post so far
So if I understood correctly (it's all in English), PayrNet has already started to pay back customer funds ! It could be possible that you are contacted by PayrNet or the service Provider to push the payout !

Since tomorrow would already be the 22nd of August and no information has been sent by MuchBetter so far, I have just contacted them by email ! I'm already curious whether the customer service again responds with automated emails !

Has of you so far got his money back ?

This post has been translated automatically

kersei
Top Member

MuchBetter service interruption

22nd Aug. 2023, at 01:56 am CEST#712
0 Likes

Nobody has liked this post so far
No, unfortunately not yet.

This post has been translated automatically

BinGOLDiG
Expert

MuchBetter service interruption

31st Aug. 2023, at 04:56 am CEST#713
1 Like

Liked this post: Avatar von roccoammo11 roccoammo11
Any news from the mafia?

This post has been translated automatically

campamocha
Rookie

MuchBetter service interruption

1st Sep. 2023, at 05:20 pm CEST#714
0 Likes

Nobody has liked this post so far
According to FCA regulations, MB must comply with consumer duty. This is where you should start and complain to the FCA.

The logic is:

1. MuchBetter is a service operated by rtekk Holdings Limited. In the UK under a FCA e-money license and through the 100% subsidiary: MIR Limited UK Ltd. Outside, the MuchBetter service is (was) provided by the 100% subsidiary UAB MIR Lithuania, under a 3rd party e-money license (as agent of) PayRnet UAB. Licensed in Lithuania.

2. As it is the same ownership and holding company (rtekk Holdings Limited) in the Isle of Man, regardless of the subsidiaries, the same individuals and directors are responsible.

3. Consumer Duty means that the organization (including all its sub-companies owned and involved in the provision of the service (see 1 & 2)) must comply with the FCA and its Consumer Duty.

4. Since it is the same holding company and also the same acting persons, the same standard must be applied to ALL customers. No matter in which country in Europe.

Otherwise we would be at Animal Farm...... all customers are equal only some are more equal than others......

Create a complaint with a few good prompts via ChatGPT, in English and then send it to the FCA, each for himself, that will massively increase the pressure.
The fact that MB is acting as if they have nothing to do with the matter is pathetic and imo against the law.
Customers have transferred funds to the bank accounts in the name of MIR, now to blame everything on a partner is lousy and criminal.

Consumer Duty Statement - MuchBetter

This post has been translated automatically

gamble1
Icon

MuchBetter service interruption

1st Sep. 2023, at 11:43 pm CEST#715
1 Like

Liked this post: Avatar von roccoammo11 roccoammo11

campamocha wrote on 01.09.2023 at 17:20: According to FCA regulations, MB must conform to "Consumer Duty". This is where you would have to start and complain to FCA.

The logic is:

1. MuchBetter is a service operated by rtekk Holdings Limited. In the UK under a FCA e-money license and through the 100% subsidiary: MIR Limited UK Ltd. Outside, the MuchBetter service is (was) provided by the 100% subsidiary UAB MIR Lithuania, under a 3rd party e-money license (as agent of) PayRnet UAB. Licensed in Lithuania.

2. As it is the same ownership and holding company (rtekk Holdings Limited) in the Isle of Man, regardless of the subsidiaries, the same individuals and directors are responsible.

3. Consumer Duty means that the organization (including all its sub-companies owned and involved in the provision of the service (see 1 & 2)) must comply with the FCA and its Consumer Duty.

4. Since it is the same holding company and also the same acting persons, the same standard must be applied to ALL customers. No matter in which country in Europe.

Otherwise we would be at Animal Farm...... all customers are equal only some are more equal than others......

Create a complaint with a few good prompts via ChatGPT, in English and then send it to the FCA, each for himself, that will massively increase the pressure.
The fact that MB is acting as if they have nothing to do with the matter is pathetic and imo against the law.
Customers have transferred funds to the bank accounts in the name of MIR, now to blame everything on a partner is lousy and criminal.

Consumer Duty Statement - MuchBetter


It's sad to think how long people who trusted the company have been deprived of their money and the authorities don't even care

This post has been translated automatically

frapi07
Elite

MuchBetter service interruption

2nd Sep. 2023, at 12:00 am CEST#716
0 Likes

Nobody has liked this post so far

gamble1 wrote on 01.09.2023 at 23:43:

Sad is when you think how long there people who trusted the company are deprived of the funds and the relevant authorities do not care either

They're in Lithuania, what do you expect? d Do you expect that it will happen there like in DE? Even in many Western European countries a lot of things are going wrong and I am not surprised that this is dragging on. The justice is not everywhere as fast as in Germany. In some countries you sometimes wait 10 years for money you are entitled to. A relative of mine waited 10 years until she received the claim from her ex-employer. At that time there was not even the Euro The employer did not pay the last salaries and at some point this person also quit and of course demanded her claim, which she did not get. Thereupon she sued for her claim. As I said, 10 years passed until the claim was settled. By the way, we are talking about Italy here

This post has been translated automatically

gamble1
Icon

MuchBetter service interruption

2nd Sep. 2023, at 12:36 am CEST#717
0 Likes

Nobody has liked this post so far
frapi07 wrote on 02/09/2023 at 00:00:

They are in Lithuania, what do you expect? About that it runs there like in DE? Even in many Western European countries a lot of things are going wrong and so I'm not surprised that this is dragging on. The justice is not everywhere as fast as in Germany. In some countries you sometimes wait 10 years for money you are entitled to. A relative of mine waited 10 years until she received the claim from her ex-employer. At that time there was not even the Euro The employer did not pay the last salaries and at some point this person also quit and of course demanded her claim, which she did not get. Thereupon she sued for her claim. As I said, 10 years passed until the claim was settled. By the way, we are talking about Italy here

Right I have not thought in DE is almost the GV before the door even before the emergence of the Debt hahahaha

This post has been translated automatically

ZoeLCC

MuchBetter service interruption

8th Sep. 2023, at 12:10 pm CEST#718
0 Likes

Nobody has liked this post so far
Is there any news? I tried again to contact PayrNet after I heard that customers are paid out, but I have not received any response! I'm really fed up with this!

This post has been translated automatically

kersei
Top Member

MuchBetter service interruption

8th Sep. 2023, at 01:22 pm CEST#719
0 Likes

Nobody has liked this post so far
Unfortunately, nothing new heard. Also still waiting for the payout.

This post has been translated automatically

danny005
Elite

MuchBetter service interruption

22nd Sep. 2023, at 05:20 pm CEST#720
0 Likes

Nobody has liked this post so far
Has anyone else received an email that MuchBetter plans to pay the outstanding UAB PayrNet balances from their own funds?

This post has been translated automatically

Hot Topics24th Nov. 2024 at 08:17 am CET

Gossip
0
Watch-out
0
World
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1 online
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately