Deposit and withdrawal methods: MuchBetter service interruption (Page 39)

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playsigame wrote on 14/03/2023 at 23:44: I requested the payout to my bank account on 25/02. The amount was not reversed, but it was not paid out either.
MuchBetter kept telling me my money was safe and as soon as they had clearance.... blah blah blah - the usual

It has now been two and a half weeks since 02/25. So I took the liberty of asking again today.
A few moments later the payout was cancelled and I received an email with the usual appeasements.

Since the support always refers to local restrictions, I would be interested to know where the lucky ones who get a payout through are sitting.

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kleo7777 wrote on 03/15/2023 at 06:17 PM:

Germany !!!

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BinGOLD wrote on 03/15/2023 at 06:23:

She probably means the customers where everything is running safe!

Muchbetter is not restricted abroad what from, - deposits & transfer concerns

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BinGOLD wrote on 03/14/2023 at 23:51: I do not know if the question has already been asked but how does it behave with Dutch or Belgian current accounts?
Are they allowed / able to receive funds from MuchBetter?

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gamble1 wrote on 14.03.2023 at 17:30: Oh you sh*** what's going on there please

Could this somehow be related to the application that some had to make directly to xyz ?

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danny005 wrote on 20.03.2023 at 22:15: My payout from the Saturday before last (11.03.) was of course not carried out, but also not yet booked back. Should there proactively contact support that at least the money comes back to the MB account?

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Andrei (MuchBetter) 20. March 2023, 10:28 AM GMT Hi Jörg, Thank you for contacting us. We understand your frustration and this is not the message you want to receive. Unfortunately, we cannot provide an estimated time for resolution and do not wish to speculate on how long this review will take. However, we believe this is a precautionary measure and have requested further updates in the meantime based on the limited information we have available. Please note that we are working hard to resolve this issue and we ask for your patience and understanding in this matter. We will share any updates as soon as we have them. Thank you in advance and we apologize for any inconvenience this may cause you. >> This text has been translated by Google Translate. We are not responsible for any grammatical errors. <&lt Regards, Andrei MuchBetter Support Team https://support.muchbetter.com/

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NuggetKing wrote on 03/21/2023 at 00:39: my question to Mb was how long they need ncoh...
Answer :

Andrei (MuchBetter) 20. Mar 2023, 10:28 AM GMT Hi Jörg, Thank you for contacting us. We understand your frustration and this is not the message you want to receive. Unfortunately, we cannot provide an estimated time for resolution and do not wish to speculate on how long this review will take. However, we believe this is a precautionary measure and have requested further updates in the meantime based on the limited information we have available. Please note that we are working hard to resolve this issue, and we ask for your patience and understanding in this matter. We will share any updates as soon as we have them. Thank you in advance and we apologize for any inconvenience this may cause you. >> This text has been translated by Google Translate. We are not responsible for any grammatical errors. <&lt Regards, Andrei MuchBetter Support Team https://support.muchbetter.com/

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kleo7777 wrote on 21/03/2023 at 00:21 PM:

The game I have since the interruption 3 times it came so back to the mb account, in between they have transferred me 1.times 288, - euros on the account, then I wanted to pay out the rest today everything came back to the mb account now it stands again on payout....

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playsigame wrote on 21/03/2023 at 10:30 AM:

Really weird. Do you think it was because it was only a partial amount? And a relatively crooked amount? Or do you think it was a coincidence?
Maybe I'll try again with a smaller amount.

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kleo7777 wrote on 03/21/2023 at 11:31 AM:

According to support because I have asked it was a mistake ... because I was then also a little angry and have replied quite cool then but some mistakes have already happened ... there are now several who have received money paid ... I can not tell you so what it was in reality ..partial amount is excluded because I had at the time 8700 euros on it there are 288 euros logically a joke... I do so every time it runs again on MuchBetter I try to pay it out again... more you can not even do

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playsigame wrote on 21/03/2023 at 12:01 PM:

My goodness, that's really no small thing. Since I could still remain reasonably calm with my 1200 euros (which I'm not). I find that really painful.
With 8700 I would only screaming with my fists on the floor drum. You have my honest sympathy.

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