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Deposit and withdrawal methods: MuchBetter service interruption (Page 38)

Topic created on 09th Feb. 2023 | Page: 38 of 53 | Answers: 787 | Views: 148,292
kleo7777
Experienced

danny005 wrote on 03/14/2023 at 2:39 pm:

Does the MuchBetter app show when you've had your withdrawal processed or do you always have to look at the account?

You that I unfortunately also do not know there you have to ask the other specialists here ...

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NuggetKing
Amateur
it's there! but they really don't pay out everything - for me it all came back to the mb account

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gamble1
Icon

NuggetKing wrote on 14.03.2023 at 15:31: it is there! but the really net pay out everything with me everything has come back to mb account

Maybe you are really not verified


Usually you get a notification in the app when the payout is done

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NuggetKing
Amateur

gamble1 wrote on 03/14/2023 at 3:33 pm:

Possibly you are really not verified


Usually you get a notification in the app when the payout is done

but I am or it should be a I always get one

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kleo7777
Experienced

NuggetKing wrote on 03/14/2023 at 3:34 pm:

yes i am or should be a i always got one

Ne have written all the days with the support ..allegedly they really continue not pay out ..have the support then confronted with 2 screenshots where people have received money with the clear question of why this is so ... as an answer came then this:

kleo7777 Nada (MuchBetter)
14. March 2023, 1:32 PM GMT
Hello

Thank you so much for contacting us.

We can confirm that this transaction is not from us as it has a different reference number.

While we are unable to provide further details, we are continuing our efforts to clarify this matter. We are working with the appropriate parties to better understand this and assist as needed.

We realize this may cause inconvenience for some of our customers and we are sincerely sorry that we were not able to resolve as quickly as we would have liked, but rest assured that we will keep our customers informed of any news or updates as soon as we have them.

We thank you for your understanding and support.
Regards,
Nada
MuchBetter Support Team

But I have seen it myself...so somehow they talk about head and neck

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gamble1
Icon

kleo7777 wrote on 03/14/2023 at 16:54:

Ne have written all the days with the support ..allegedly they really continue not pay out ..have the support then confronted with 2 screenshots where people have received money with the clear question of why this is so ... as an answer came then this:

gamble1 Nada (MuchBetter)
14. March 2023, 1:32 PM GMT
Hello

Thank you so much for contacting us.

We can confirm that this transaction is not from us as it has a different reference number.

While we are unable to provide further details, we are continuing our efforts to clarify this matter. We are working with the appropriate parties to better understand this and assist as needed.

We realize this may cause inconvenience for some of our customers and we are sincerely sorry that we were not able to resolve as quickly as we would have liked, but rest assured that we will keep our customers informed of any news or updates as soon as we have them.

We thank you for your understanding and support.
Regards,
Nada
MuchBetter Support Team

But I have seen it myself...so somehow they talk about head and neck

So wait a minute there are people who get their MuchBetter money but not from Muchbetter?

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NuggetKing
Amateur

gamble1 wrote on 03/14/2023 at 5:20 pm:

So wait there are people who get their MuchBetter money but not from Muchbetter ???

i think so, I have also seen 2 people who got money from mutchbetter but well let's wait and see

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kleo7777
Experienced

gamble1 wrote on 03/14/2023 at 5:20 pm:

So wait there are people that get their MuchBetter money but not from Muchbetter ???

Yeah no kidding!!! I have sent them screenshots of people who have received their money I have seen both withdrawal requests and account statement with credit and then came seriously the answer above ..and that's exactly why I'm now the collar burst because there feels my intelligence fooled

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gamble1
Icon
Oh you sche*** what's going on there please

Could this somehow be related to the application that some had to make directly to xyz ?

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kleo7777
Experienced

gamble1 wrote on 14.03.2023 at 17:30: Oh you sh*** what's going on there please

Could this somehow be related to the application some had to make directly to xyz ?

No dad I don't believe myself I wrote 2 complaints to lithuania I wrote 2 complaints to MuchBetter and didn't get a response to any of them ... everything really everything muchbetter tells is a lie for me personally ... and it's really hard to get me going I'm actually such a calm pool but now it really is enough

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gamble1
Icon

kleo7777 wrote on 03/14/2023 at 5:47 pm:

No dad I don't believe myself I wrote 2 complaints to lithuania I wrote 2 complaints to MuchBetter and didn't get a response to any ... everything really everything muchbetter tells is a lie for me personally ... and it's really hard to get me going I'm actually so nen calm pool but now it's really enough

Understandable because can not be that you do not even get a logical answer why some get their money and others not

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NuggetKing
Amateur

gamble1 wrote on 03/14/2023 at 6:07 pm:

Understandable because can't be that you don't even get a logical answer why some get their money and others don't

maybe those were older auzahlungen!

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kleo7777
Experienced

NuggetKing wrote on 03/14/2023 at 7:48 pm:

maybe those were older payouts!

No that was the Gigi55 who writes here siebhat Friday evening paid out Saturday morning was the money there !!!! Another at telegram has paid out Saturday money was there Monday ....

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playsigame

Gigi55 wrote on 11.03.2023 at 09:37: Moin I had my money today in the bank account, applied yesterday ..yeahhh

Great, I am happy for you. They always write that it depends on the region. With that they can actually only mean the country, right?
May I ask where your residence is?

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playsigame
I have requested the payment to my bank account on 25.02. The amount was not reversed, but it was not paid out either.
MuchBetter kept telling me my money was safe and as soon as they had the release.... blah blah blah - the usual

It has now been two and a half weeks since 02/25. So I took the liberty of asking again today.
A few moments later the payout was cancelled and I received an email with the usual appeasements.

Since support always refers to local restrictions, I'd be interested to know where the lucky ones who get a payout through are sitting.

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