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Deposit and withdrawal methods: MuchBetter service interruption (Page 34)

Topic created on 09th Feb. 2023 | Page: 34 of 53 | Answers: 787 | Views: 148,189
T0uchTheSky
Elite
kleo7777 wrote on 04.03.2023 at 14:22: Now I understand only station! Doesn't it say no deposits from merchants ? Or have I read wrong ?
Today on my MuchBetter account booked one of me Abgegebene return at ikea this I have at Ikea Abgegeben on 4.03.2023 with the request to refund the amount because I have paid this at that time with Muchbetter card the money was credited today at Muchbetter ne raff I not

This has someone on the Telegramguppe also reported that he got money back from Amazon on his MB card. I guess times, refunds were not blocked, only the sending and receiving of money including deposits and withdrawals

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NuggetKing
Amateur

T0uchTheSky wrote on 04/03/2023 at 15:49:
Someone on the telegram group also reported this, that they got money back from Amazon on their MB card. I guess times, refunds were not blocked, only sending and receiving money incl deposits and withdrawals

yes with me also because I wanted it so!

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kleo7777
Experienced

T0uchTheSky wrote on 04/03/2023 at 15:49:
Someone on the telegram group also reported this, that they got money back from Amazon on their MB card. I guess times, refunds were not blocked, only sending and receiving money incl deposits and withdrawals

Okay yes then ...somehow everything stupid ..I hope the come then but sometime out of the quark ..strangely enough I tried to pay out on 22.02 30 euros are not back until today

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NuggetKing
Amateur

kleo7777 wrote on 04.03.2023 at 16:39:

Okay yes then ...somehow everything stupid ..I hope they come then but sometime out of the quark ..strangely enough I tried on 22.02 30 euros to pay out the are not back until today

thatwegen also stonieren it is paid out net zurziet is in the queue

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T0uchTheSky
Elite

NuggetKing wrote on 04/03/2023 at 16:45:

thats why also stonieren it is paid out net zurziet is in the queue

And what do you get out of cancelling this ?

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NuggetKing
Amateur

T0uchTheSky wrote on 04/03/2023 at 16:53:

And what do you get out of cancelling this ?

a payout that did not go off and nothing happened 14days!

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T0uchTheSky
Elite

NuggetKing wrote on 04/03/2023 at 16:57:

a payout that didn't come off and nothing happened 14days!

And now ? Whether the payout has been on hold for 14 days or is in your account, what's the difference? Because you can not use it anyway at the moment

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NuggetKing
Amateur

T0uchTheSky wrote on 04/03/2023 at 17:03:

And now ? Whether the payout has been on hold for 14 days or is in your account, what's the difference? Because you can't use it at the moment anyway

it was the question if you can cancel it, and the money is not auzgezahlt anyway and can verchwinden

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T0uchTheSky
Elite

NuggetKing wrote on 04/03/2023 at 17:05:

it was the question whether you can cancel it, and the money is not auzgezahlt anyway and can verchwinden


You mean,the money on hold can disappear and the money on your MuchBetter account can not ?

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NuggetKing
Amateur

T0uchTheSky wrote on 04/03/2023 at 17:13:

You mean,the money on hold can disappear and the money on your MuchBetter account can't ?

yes so it was said by support the days that if you have paid out something and it goes through net it can disappear

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T0uchTheSky
Elite

NuggetKing wrote on 04/03/2023 at 17:15:

yes so it was said by support the days that if you have paid out something and it doesn't go through it can disappear


Sorry, don't be angry with me, but because of you I got even more headaches. I write here first time nothing more to it...

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kleo7777
Experienced

T0uchTheSky wrote on 04/03/2023 at 17:19:


Sorry,don't be mad at me, but you made my head hurt even more. I write here first time nothing more to it...

I write you times a pn !

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NuggetKing
Amateur

T0uchTheSky wrote on 04/03/2023 at 17:19:


Sorry,don't be mad at me, but you made my head hurt even more. I write here first time nothing more to it...

all right delete me here too!

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barry23
Referring to this, could it mean that our funds indeed safe and will able to access it when this ends?

"How does this impact your account balance?

UAB Payrnet is an authorized E-Money institution, supervised by the Bank of Lithuania, and as part of its regulatory requirements, it must protect all customers' funds. This is done by keeping those funds in a segregated account, which is separate from their operational funds. That means that your funds are safe and secure.

We have contacted UAB Payrnet several times asking when our customers' funds can be released so that you can withdraw your money. Unfortunately, we are still waiting for a reply. MuchBetter is even willing to pay you from its own funds but for this, approval from UAB Payrnet and the regulatory authorities will be required."
kleo7777
Experienced

barry23 wrote on 03/06/2023 at 10:38 am: Could this mean that our funds are actually safe and we can access them when it ends?

" How does this affect your bank balance?

UAB Payrnet is an authorized e-money institution, supervised by the Bank of Lithuania, and as part of its regulatory requirements must protect all customer funds. It does this by keeping these funds in a separate account , which is separate from the operating funds. This means that your funds are safe and secure.

We have contacted UAB Payrnet several times asking when our clients' funds can be released so you can withdraw your money. Unfortunately, we are still waiting for a response. MuchBetter is even ready to pay you from its own funds, but this requires approval from UAB Payrnet and regulators."

We all got this answer... if it is true or not nobody can tell you...because MuchBetter support keeps making different statements...in the app it was also updated that as long as there is no approval there is no payout possible.

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