Topic created on 09th Feb. 2023 | Page: 33 of 53 | Answers: 787 | Views: 149,166
Anonym
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Former Member
MuchBetter service interruption
2nd Mar. 2023, at 04:23 pm CET#481
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I had submitted a review in the store when the app was still there. Today came by mail the answer since I can no longer see that in googlestore 😂
Hi Gigi, could you please provide us with the ticket number that was sent to the support team so we can find your account and provide information via email. Thank you for your cooperation. Your MuchBetter team
Gigi55 wrote on 02.03.2023 at 16:23: I had submitted a review in the store when the app was still there. Today came by mail the answer because I can no longer see that in googlestore 😂
Hi Gigi, could you please provide us with the ticket number that was sent to the support team so we can find your account and provide information via email. Thank you for your cooperation. Your MuchBetter team
🙈😂
I'm really curious what the times
Yes they have taken the app for new customers out until they have fixed the problem
I upload in 40min new update from mutchbetter on mobile I can net it
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Anonym
verified
Former Member
MuchBetter service interruption
2nd Mar. 2023, at 08:16 pm CET#484
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NuggetKing wrote on 02.03.2023 at 20:10: I upload in 40min new update from mutchbetter on mobile I can it net
??
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Anonym
verified
Former Member
MuchBetter service interruption
2nd Mar. 2023, at 08:27 pm CET#485
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I got this today :
Hello Gigi
Thank you very much for contacting me.
I'm afraid the situation remains the same.
Please note that we are unfortunately unable to give an approximate timeframe for resolution at this time. We also do not want to speculate on how long this review will take. However, rest assured that we are doing our best to have a satisfactory update for our customers as soon as possible.
As soon as we have an update, we will share it with our affected customers.
We thank you for your patience and understanding and apologize for any inconvenience this may have caused.
Regards,
Service interruption
Please note that there will be an interruption of our
following services will occurə
-All transfers to and from merchants are
temporarily unavailable
Deposits are temporarily unavailable for EEA customers
temporarily unavailable
Card fob and wearable transactions are
Wearable transactions are not available
- Applications for new cards/fobs are not available
not available.
Your account balance and the ability to
Withdrawals through our various payment
Payment methods are still available, but
available, but new withdrawal
Withdrawal requests will remain pending and will only be processed
will be processed as soon as we have received the
Have received approval.
In the meantime, all funds in your MuchBetter account will remain safe
MuchBetter account remain safe and accessible to you
MuchBetter apologizes for the
inconvenience caused and will provide
will provide further updates in due course
in due course
NuggetKing wrote on 02/03/2023 at 20:49: Service interruption
Please note that there will be an interruption of our
following services will occurə
-All transfers to and from merchants are
temporarily unavailable
Deposits are temporarily unavailable for EEA customers
temporarily unavailable
Card fobs and wearable transactions are
Wearable transactions are not available
- Applications for new cards/fobs are not available
not available.
Your account balance and the ability to
Withdrawals through our various payment
Payment methods are still available, but
available, but new withdrawal
Withdrawal requests will remain pending and will only be processed
will be processed as soon as we have received the
Have received approval.
In the meantime, all funds in your MuchBetter account will remain safe
MuchBetter account remain safe and accessible to you
MuchBetter apologizes for the
inconvenience caused and will provide
will provide further updates in due course
Nothing new that we didn't already know, except that it's now in the app
exactly and the payout you made before the loss of service you will still get the rest there will be later then only
No that can not be... with me it is so all payments I have made before and after the service failure or wanted are all returned ... no matter on 10 euro, 50 euro, or 100 euro
No that can not be... with me it is so all withdrawals I have made before and after the service outage or wanted are all come back ... no matter on 10 euro, 50 euro, or 100 euro
can only tell you that they have said so, you can also stonieren payment in the meantime!
No that can not be... with me it is so all withdrawals I have made before and after the service outage or wanted are all come back ... no matter on 10 euro, 50 euro, or 100 euro
Now I understand only station! Does not it mean no deposits from merchants ? Or have I read wrong?
Today on my MuchBetter account booked one of me Abgegebene return at ikea this I have at Ikea Abgegeben on 4.03.2023 with the request to refund the amount because I have paid this at that time with Muchbetter card the money was credited today at Muchbetter ne raff I not
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Anonym
verified
Former Member
MuchBetter service interruption
4th Mar. 2023, at 02:38 pm CET#493
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NuggetKing wrote on 04/03/2023 at 00:16 PM:
you are welcome to write me pn then I explain it to you!
Understand also only station, explain times publicly
kleo7777 wrote on 04.03.2023 at 14:22: Now I understand only station! Doesn't it say no deposits from merchants ? Or have I read wrong ?
Today on my MuchBetter account booked one of me Abgegebene return at ikea this I have at Ikea Abgegeben on 4.03.2023 with the request to refund the amount because I paid this at that time with Muchbetter card the money was credited today at Muchbetter ne raff I not
Gigi55 wrote on 04.03.2023 at 14:38:
Understand also only station, explain times publicly
you can write support the withdrawals and deposits you can cancel that it goes to your mb account again
MuchBetter service interruption
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Hi Gigi, could you please provide us with the ticket number that was sent to the support team so we can find your account and provide information via email. Thank you for your cooperation. Your MuchBetter team
🙈😂
I'm really curious what the times
This post has been translated automatically
MuchBetter service interruption
Nobody has liked this post so far
Yes they have taken the app for new customers out until they have fixed the problem
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MuchBetter service interruption
Nobody has liked this post so far
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MuchBetter service interruption
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??
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MuchBetter service interruption
Nobody has liked this post so far
Hello Gigi
Thank you very much for contacting me.
I'm afraid the situation remains the same.
Please note that we are unfortunately unable to give an approximate timeframe for resolution at this time. We also do not want to speculate on how long this review will take. However, rest assured that we are doing our best to have a satisfactory update for our customers as soon as possible.
As soon as we have an update, we will share it with our affected customers.
We thank you for your patience and understanding and apologize for any inconvenience this may have caused.
Regards,
This post has been translated automatically
MuchBetter service interruption
Nobody has liked this post so far
Please note that there will be an interruption of our
following services will occurə
-All transfers to and from merchants are
temporarily unavailable
Deposits are temporarily unavailable for EEA customers
temporarily unavailable
Card fob and wearable transactions are
Wearable transactions are not available
- Applications for new cards/fobs are not available
not available.
Your account balance and the ability to
Withdrawals through our various payment
Payment methods are still available, but
available, but new withdrawal
Withdrawal requests will remain pending and will only be processed
will be processed as soon as we have received the
Have received approval.
In the meantime, all funds in your MuchBetter account will remain safe
MuchBetter account remain safe and accessible to you
MuchBetter apologizes for the
inconvenience caused and will provide
will provide further updates in due course
in due course
This post has been translated automatically
MuchBetter service interruption
Nobody has liked this post so far
Nothing new that we didn't already know, except that it's now in the app
This post has been translated automatically
MuchBetter service interruption
Nobody has liked this post so far
exactly and the payout you have made before the service failure you will still get rest there will be later then only
This post has been translated automatically
MuchBetter service interruption
Nobody has liked this post so far
No that can not be... with me it is so all payments I have made before and after the service failure or wanted are all returned ... no matter on 10 euro, 50 euro, or 100 euro
This post has been translated automatically
MuchBetter service interruption
Nobody has liked this post so far
can only tell you that they have said so, you can also stonieren payment in the meantime!
This post has been translated automatically
MuchBetter service interruption
Nobody has liked this post so far
you can write me like pn then I explain to you!
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MuchBetter service interruption
Nobody has liked this post so far
Today on my MuchBetter account booked one of me Abgegebene return at ikea this I have at Ikea Abgegeben on 4.03.2023 with the request to refund the amount because I have paid this at that time with Muchbetter card the money was credited today at Muchbetter ne raff I not
This post has been translated automatically
MuchBetter service interruption
Nobody has liked this post so far
Understand also only station, explain times publicly
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MuchBetter service interruption
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you can write support the withdrawals and deposits you can cancel that it goes to your mb account again
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MuchBetter service interruption
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Sorry, but do you even understand yourself what you write here sometimes?
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