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Deposit and withdrawal methods: MuchBetter service interruption (Page 3)

Topic created on 09th Feb. 2023 | Page: 3 of 53 | Answers: 787 | Views: 148,895
hustlehoff
Expert

MuchBetter service interruption

10th Feb. 2023, at 11:11 am CET#31
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Jo ok have now asked rather cash withdrawals and debit card payments (supermarket). Have the card also but no balance

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Max_Bet
Expert

MuchBetter service interruption

10th Feb. 2023, at 11:14 am CET#32
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hustlehoff wrote on 10.02.2023 at 11:11 am: Jo ok hab now rather at cash withdrawals and debit card payments (supermarket) asked. Have the card also but no balance

Never had any problems with the card so far. Mainly used at gas stations. Cash is limited to 270€/day I think, but can be increased. The cool thing is also that deposits in the casino also work as normal Visa KK deposits even where no token wallet is offered.

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gamble1
Icon

MuchBetter service interruption

10th Feb. 2023, at 04:20 pm CET#33
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mowolum wrote on 10.02.2023 at 09:38:

Coinbase has quite high fees though
and it has to be bought first,as far as I know


I am not sure so I would have to lie now if I would make a statement there

It may be that for sales fees are payable payment to the bank account but at least with me for free

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danny005
Elite

MuchBetter service interruption

10th Feb. 2023, at 04:44 pm CET#34
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gamble1 wrote on 10.02.2023 at 16:20:
Not sure so I would have to be lying now if I made a statement there

It may be that there are fees for sales payout to the bank account is but at least with me for free

For crypto withdrawal 2% are required, possibly then the usual network fees are added.


Withdrawal to bank account is also not free of charge for me. 2.2% + 2€.

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supermode
Expert

MuchBetter service interruption

10th Feb. 2023, at 05:09 pm CET#35
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Yes, the lack of transparency is really not cool. Is MB actually the only e-wallet that offers this with crypto deposits withdrawals? Had first considered whether it is because it is not regulated or the like but if the problem is not only DE but worldwide or Europe-wide I do not think that it is. On 07.02. I could still withdraw cash at the ATM. Has anyone ever tried to withdraw money at the ATM since the message and what message was there?

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supermode
Expert

MuchBetter service interruption

10th Feb. 2023, at 05:16 pm CET#36
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gamble1 wrote on 10.02.2023 at 09:27: A small TIpp uses Coinbase and verifies you pays out on MuchBetter and lets you withdraw your funds as crypto at Coinbase you can then pay out free to the bank account

So it still works from MB payout in crypto?

Edit: Can't Deposit right now by the way, doesn't even come up with a choice of which method to deposit with. There is something going on

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Anonym

MuchBetter service interruption

10th Feb. 2023, at 05:27 pm CET#37
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Oh dear crap, and I still have over 1 k on it, take off did not work today

In the casino e.g. stake7 appears MuchBetter no longer as a Deposit method

Rant also gone as a deposit method

Well time to stop

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refucs
Expert

MuchBetter service interruption

10th Feb. 2023, at 05:42 pm CET#38
1 Like

Liked this post: Avatar von roccoammo11 roccoammo11
Since you can really only hope that the coal on the accounts is not gone. Very dubious what is going on.

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danny005
Elite

MuchBetter service interruption

10th Feb. 2023, at 05:49 pm CET#39
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Have now paid out most of my money from MuchBetter to my trustwallet via LTC. Supposed to take 3-5 days.

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Xavi22
Expert

MuchBetter service interruption

10th Feb. 2023, at 05:52 pm CET#40
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danny005 wrote on 02/10/2023 at 17:49: Have now paid out most of my money from MuchBetter to my trustwallet via LTC. Supposed to take 3-5 days.

Report back when it arrives or if it arrives. For me, until last week, crypto withdrawals often took only 60 minutes, 5 hours at most.

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supermode
Expert

MuchBetter service interruption

10th Feb. 2023, at 05:59 pm CET#41
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Liked this post: Avatar von refucs refucs, Avatar von roccoammo11 roccoammo11

danny005 wrote on 02/10/2023 at 17:49: Have now paid out most of my money from MuchBetter to my trustwallet via LTC. Supposed to take 3-5 days.

Doesn't take 3-5 days in my lifetime. LTC will be on the trust wallet within 1h, they are relatively fast when the chain is not busy and at current rates it should be speedy.


Have fun at stake7 just asked in support why MB is gone but I should just delete my cookies... that the support staff, no matter where, can still take themselves seriously in the copy paste answer

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danny005
Elite

MuchBetter service interruption

10th Feb. 2023, at 06:02 pm CET#42
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supermode wrote on 10.02.2023 at 17:59:

Doesn't take 3-5 days in life. LTC will be on the trust wallet within 1h, they are relatively fast when the chain is not busy and at current rates it should be speedy.


Just for fun, I asked stake7 support why MB is gone but I should just delete my cookies... that the support staff, no matter where, can still take themselves seriously with the copy paste answer

It says in the notifications "Payout of EUR xxx is being checked. Payouts can take up to 3-5 business days. New account balance xxx"


I think this is checked manually and can therefore take a while.

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Xavi22
Expert

MuchBetter service interruption

10th Feb. 2023, at 06:06 pm CET#43
1 Like

Liked this post: Avatar von supermode supermode

danny005 wrote on 10.02.2023 at 18:02:

It says in the notifications "Withdrawal of EUR xxx is under review. Payouts can take up to 3-5 business days. New account balance xxx"


I think this is checked manually and can therefore take a while.

That's always there, but is usually always processed very quickly. But as I said, before this story with the non-functioning cards.

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Jojolino
Amateur

MuchBetter service interruption

10th Feb. 2023, at 07:11 pm CET#44
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Deposits also no longer go! There is nothing more displayed for me to choose from, have looked for fun times whether there is still MuchBetter in the APP Store from Apple --> NO. If I now wanted to delete the app from the phone, I no longer get the APP. Sounds and feels like it is something problematic.
Has anyone contacted Muchbetter support in a ticket about this?
Also awesome that there is no info e.g. on the Muchbetter homepage only this stupid service interruption in the app.

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Krabbenburger
Experienced

MuchBetter service interruption

10th Feb. 2023, at 07:25 pm CET#45
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In my opinion, this all stinks of insolvency. If you have credit on it, take it off. Let's hope that there is no exit scam.
The only thing that currently speaks against an insolvency, is that according to MuchBetter only EEA countries are affected (EU countries).

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