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Deposit and withdrawal methods: MuchBetter service interruption (Page 27)

Topic created on 09th Feb. 2023 | Page: 27 of 53 | Answers: 787 | Views: 148,187
Anonym

T0uchTheSky wrote on 02/21/2023 at 12:21 PM:

Yes, this was reported on Telegram as well. It hasn't happened for me yet, maybe soon too

Is then also of no use if you do not get it

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Anonym

NuggetKing wrote on 21.02.2023 at 12:00: All debits or withdrawals have just come back on mutchbetter account

Mine too and nu?

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kleo7777
Experienced

Gigi55 wrote on 02/21/2023 at 2:21 pm:

Mine too and nu?

Does then simply the money which one has given to the disbursement come back ? Or how should I understand the grad

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Anonym

kleo7777 wrote on 02/21/2023 at 2:32 pm:

Does then simply the money which one has given to the disbursement come back ? Or how should I understand this straight

Yes is back in the account at mb

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kleo7777
Experienced

Gigi55 wrote on 02/21/2023 at 2:33 pm:

Yes is back in account at mb

I'm freaking out this is not their seriously

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NuggetKing
Amateur
Well, they don't have a license to pay out, what can you do?

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Anonym

kleo7777 wrote on 02/21/2023 at 2:45 pm:

I'm freaking out this is not their seriously

Soon you will get mail and have to prove where the money is from (would be the worst scenario)

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NuggetKing
Amateur
Just does not mean wait

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kleo7777
Experienced

Gigi55 wrote on 21.02.2023 at 15:11:

There you get mail soon and have to prove where the money is from ( would be the worst scenario)

Shock me would no longer ... what I currently in this situation so angry is really ONLY that you do not get a reasonable statement ... I do not know how many emails I have received partly even without the I have written to those where each time it said: their payout is being processed or their payout is checked in turn ... and now I read everywhere that the funds come back ... it was now from the beginning of a Completely Wrong information, the beginning it was also still Ein and payout remain in place ...

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NuggetKing
Amateur

kleo7777 wrote on 21.02.2023 at 15:18:

Schocken would me that no longer ... what me currently in this situation so angry is really ONLY that you get no reasonable statement ... I do not know how many emails I have received partly even without I have written to those where each time it said: their payout is being processed or their payout is checked in turn ... and now I read everywhere that the funds come back ... it was now from the beginning of a Completely Wrong information the beginning it was also still said and payout remain in place ...


Correct is still in it the Ein and auzahlunge go. I can not even withdraw the money

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Anonym
You should perhaps read the terms and conditions of MB what happens when the license is gone

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Xavi22
Expert
A response from MuchBetter to a customer review on Trustpilot that claimed, among other things, that MB had opened insolvency proceedings.

"Dear Daniel,

have you already written to our support team asking for more information? Surely you know then that we know much less details than you do.

We would appreciate it if no information is shared that cannot be substantiated.

As have been nicely explained, while no further details can be provided, we are seeking further clarification on this matter and are working with the Bank of Lithuania to assist them and will fully cooperate in their review process.

We realize that this may cause inconvenience to some of our customers, and we are sincerely sorry that we are not able to provide a resolution as quickly as we would have liked.

MuchBetter did not anticipate this situation and no one is laughing as you put it.

We thank you for your understanding and support and hope to be back for you and all our other customers soon!"

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kleo7777
Experienced

Xavi22 wrote on 02/21/2023 at 15:27: A response from MuchBetter to a customer review on Trustpilot that claimed, among other things, that MB had opened insolvency proceedings.

"Dear Daniel,

have you already written to our support team asking for more information? Surely you know then that we know much less details than you do.

We would appreciate it if no information is shared that cannot be substantiated.

As have been nicely explained, while no further details can be provided, we are seeking further clarification on this matter and are working with the Bank of Lithuania to assist them and will fully cooperate in their review process.

We realize that this may cause inconvenience to some of our customers, and we are sincerely sorry that we are not able to provide a resolution as quickly as we would have liked.

MuchBetter did not anticipate this situation and no one is laughing as you put it.

We thank you for your understanding and support and hope to be back for you and all our other customers soon!"

😂😂😂😂I read that too ! Wanted to put it here first but then did not do it ... but I find quite honestly if you read through everything there is also the case that the support always gives different statements

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kleo7777
Experienced

NuggetKing wrote on 02/21/2023 at 3:21 pm:

Correct it still says the ein and auzahlunge go . I can not even withdraw the money

No Exactly and I think that is MuchBetter his mistake ... from the beginning they could have written NO WITHDRAWAL because of various reasons (simply abbreviated now) and is good ... but this today so tomorrow so unsettles the people whereupon of course all the support Anschreiben and then have the chaos ... if no one An Exact Info Bekommt it is clear that all fear for their money have

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Xavi22
Expert
Something else for a moment: I'm looking for an alternative with crypto payouts and the like. I have now seen that Revolut now also offers crypto shipping. Has anyone already tried? How fast do they process it when I send something to an external Bitcoin address?

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