Deposit and withdrawal methods: MuchBetter service interruption (Page 26)

Leo F. (MuchBetter) 20. Feb. 2023, 5:56 PM GMT Hi Jörg, thank you very much for your contact. Please note that we are unfortunately not able to give an approximate timeframe for a resolution at this time. We also do not want to speculate on how long this review will take. However, rest assured that we are doing our best to have a satisfactory update for our customers as soon as possible. As soon as we have an update, we will share it with our affected customers. We thank you for your patience and understanding and apologize for any inconvenience this may have caused. Regards, Leo F. MuchBetter Support Team

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T0uchTheSky wrote on 20/02/2023 at 20:38: Finally they tell that the payout is currently not possible and not every time can take up to 5 working days

Someone posted this on Telegram:

"We deeply understand your discomfort.

At the moment, we are unable to process your withdrawal request per our recent announcement of service disruption in your location.

We understand this may be inconvenient and we sincerely apologize for the delay but rest assured your funds are safe, your pending withdrawal is queued and to be processed in the coming days.

Thank you for your understanding and patience.
Regards,
Irene
MuchBetter Support Team
https://support.muchbetter.com /"

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Xestery wrote on 13.02.2023 at 13:15: I also wrote to the support and asked if the payouts are still being processed?

This answer came:


Nada (MuchBetter)

13. Feb. 2023, 9:21 AM GMT

Hello ***

Thank you so much for contacting us.

I see that you have initiated a withdrawal from your MuchBetter account. Please note that all withdrawal requests are queued and reviewed in the order they are received. Once approved, they will be forwarded to the appropriate team for processing.

Withdrawal processing times can vary and can take anywhere from a few hours to three days to be completed and credited to the target account.

Rest assured that your money is safe and your withdrawal request is in process.
We thank you for your understanding and patience.
Regards,

Nada
MuchBetter Support Team
https://support.muchbetter.com/

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T0uchTheSky wrote on 20/02/2023 at 21:45: @Nuggetking. This is not a new update, they already say this on 13.2

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T0uchTheSky wrote on 20.02.2023, at 06:26 pm: UAB Mir or MuchBetter was revoked the license, perhaps this helps us a little further, translated into German,:

"After examining the severity and duration of the violations, as well as other circumstances, the Bank of Lithuania withdrew the license of UAB "epayblock", which means that the institution is no longer entitled to provide financial services. It must return the funds to its clients within the deadlines specified in the legal acts to personal accounts in banks or other credit, payment or e-money institutions specified by them."

https://www.lb.lt/en/news/the-licence-of-uab-epayblock-revoked-due-to-gross-breaches-of-anti-money-laundering-requirements

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T0uchTheSky wrote on 20.02.2023 at 22:25: Current status


" Manuel Blanco (MuchBetter)
Feb 20, 2023, 9:13 PM GMT
Hello ________,

Thank you very much for contacting us.

At this time, we are unable to process your withdrawal due to the recently announced service interruption at your location. Rest assured that your account balance is safe and your withdrawal will be forwarded for processing as soon as we are cleared to process it.

We thank you for your understanding and patience.
"

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NuggetKing wrote on 20.02.2023 at 22:28:

yes i got this mail today too, it's just wait and see!

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T0uchTheSky wrote on 20.02.2023 at 22:40:

omg, how many times a day do you write to MuchBetter ?

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R0UNDER wrote on 02/21/2023 at 11:18 AM:

The post is dated 06 August 2021. Anyone doing research should pay attention to information about the date.

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NuggetKing wrote on 02/21/2023 at 12:00: All debits or withdrawals have just come back on mutchbetter account

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