MuchBetter service interruption

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Experienced

StarGames_Official

Casino Manager

Forum posts: 486 Member since: 15.10.2020

17th Feb. 2023, at 05:25 pm CET#316

1 Like

Liked this post: Sonnenscheinchen

MikeG111213 wrote on 11.02.2023 at 16:52: Has anyone of you today made experiences, regarding casino payouts on MuchBetter? I now have the problem that I would like to pay out at StarGames, however, this does not work or I am unsure because I am only given Muchbetter as a payout option. A conversation in the Live Chat has brought nothing.

We hope that you could pay out in the meantime. Hopefully this will never happen again, but next time just contact us here via Communicator and we will be happy to look at such special cases.

As you may have noticed: we removed MuchBetter from our site on Monday - alternatively you can pay out to your bank account.

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Falko

Forum posts: 6.425 Member since: 08.07.2018

MuchBetter service interruption

17th Feb. 2023, at 05:52 pm CET#317

4 Likes

Liked this post: denyo123, Donnie, garfield68, StarGames_Official

StarGames_Official wrote on 17.02.2023 at 17:25:As you may have noticed: we removed MuchBetter from our site on Monday - alternatively you can cash out on your bank account.

Stargames the best support there is. Always active here and never leaves anyone hanging with a problem. Again great, it prevents immediately after this case becomes known that players of his casino fall into the MutchBetter trap when paying out 👍

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Amateur

NuggetKing

Forum posts: 122 Member since: 15.02.2023

MuchBetter service interruption

17th Feb. 2023, at 07:58 pm CET#318

0 Likes

Nobody has liked this post so far

there is still nothing eingagangen although the assured me today that it is received !

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Experienced

kleo7777

Forum posts: 406 Member since: 14.04.2020

MuchBetter service interruption

17th Feb. 2023, at 08:02 pm CET#319

0 Likes

Nobody has liked this post so far

NuggetKing wrote on 17.02.2023 at 19:58: it is still nothing eingagangen while the assured me today that it is received!

Has who assured you ?

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Amateur

NuggetKing

Forum posts: 122 Member since: 15.02.2023

MuchBetter service interruption

17th Feb. 2023, at 08:05 pm CET#320

0 Likes

Nobody has liked this post so far

kleo7777 wrote on 02/17/2023 at 20:02 PM:

Who insured you ?

i had tuesday to get told that it comes Friday on the crypto casino, but probably nothing !

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Experienced

kleo7777

Forum posts: 406 Member since: 14.04.2020

MuchBetter service interruption

17th Feb. 2023, at 08:08 pm CET#321

0 Likes

Nobody has liked this post so far

NuggetKing wrote on 02/17/2023 at 8:05 PM:

i had tuesday to get told that it comes friday on the crypto casino, but probably nothing !

Update : February 17 MuchBetter shares via Instagram via chat that not only as claimed credit cards + FOB but also all withdrawals currently can not be made . An estimate of when they have a solution for this they can not give !

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Amateur

NuggetKing

Forum posts: 122 Member since: 15.02.2023

MuchBetter service interruption

17th Feb. 2023, at 08:11 pm CET#322

0 Likes

Nobody has liked this post so far

kleo7777 wrote on 02/17/2023 at 20:08 PM:

Update : February 17 MuchBetter shares via Instagram via chat that not only as claimed credit cards + FOB but also all withdrawals currently can not be made . An estimate of when they have a solution for this they can not give !

yes i know that but tuesday i had that as mail but what the heck

hope really that the still pay out

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Sonnenscheinchen

Forum posts: 3 Member since: 18.02.2023

MuchBetter service interruption

18th Feb. 2023, at 01:26 am CET#323

0 Likes

Nobody has liked this post so far

StarGames_Official wrote on 17.02.2023 at 17:25:

We hope you were able to cash out by now. Hopefully this will never happen again, but next time just contact us here via Communicator and we'll be happy to look at such special cases.

As you may have noticed: we removed MuchBetter from our site on Monday - alternatively you can pay out to your bank account.

Yes, so far always without problems Can recommend Much Better, but currently a service interruption. Also can no longer load money from my account to Much Better.

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Julien0520

Forum posts: 8 Member since: 16.02.2023

MuchBetter service interruption

18th Feb. 2023, at 01:32 am CET#324

0 Likes

Nobody has liked this post so far

NuggetKing wrote on 17.02.2023 at 19:58: it is still nothing eingagangen while the assured me today that it is received !

No offense but I think everyone reading this thread knows by now that you are waiting for your 60€ crypto Deposit - there are many people sitting here on thousands of Euros MuchBetter balances/withdrawals and it doesn't help us much if you say 3 times a day your 60€ doesn't arrive

The money will probably not come for the time being so it would be nice if this is news about what is happening and not what payouts are still missing

Thanks a lot

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Amateur

NuggetKing

Forum posts: 122 Member since: 15.02.2023

MuchBetter service interruption

18th Feb. 2023, at 01:42 am CET#325

0 Likes

Nobody has liked this post so far

Julien0520 wrote on 02/18/2023 at 01:32 PM:

No offense but I think everyone reading this thread knows by now that you are waiting for your 60€ crypto Deposit - there are many people sitting here on thousands of Euros MuchBetter credits/withdrawals and it doesn't help us much if you say 3 times a day your 60€ won't arrive

The money will probably not come for the time being so it would be nice if this is news about what is happening and not what payouts are still missing

Thanks a lot

It is only about the deposit to a casino. I still have 2500 on it on mutchbetter

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gamble1

Forum moderatorverified

Forum posts: 6.439 Member since: 21.04.2019

MuchBetter service interruption

18th Feb. 2023, at 02:44 am CET#326

0 Likes

Nobody has liked this post so far

Falko wrote on 17.02.2023 at 17:52:

Stargames the best support there is. Always active here and never leaves anyone hanging with a problem. Again, great, it prevents immediately after this case becomes known the players of his casino in the MutchBetter trap tappen when paying out 👍

They are certainly also affected because I can not imagine that MB may pay out to partners who are so seen also only customers

But everything else I agree StarGames is really trying to help even here in the forum always

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Ein_Gnot_in_Not

Forum posts: 9 Member since: 15.02.2023

MuchBetter service interruption

18th Feb. 2023, at 07:54 am CET#327

0 Likes

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At least they are still working, even if there are only standard answers:

Thank you for your email.

We apologize for the delay processing your pending withdrawal. Our aim is and has always been to give the best service and support to our customers. We are working hard to solve the issue and restore the services back to normal. Rest assured that your funds are safe and that your withdrawal request will be credited soon.

We thank you for your patience and understanding.

Well, I guess it's wait and see. But I don't have a really good feeling about this. I still have 1,680 euros in the account myself.

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Amateur

NuggetKing

Forum posts: 122 Member since: 15.02.2023

MuchBetter service interruption

18th Feb. 2023, at 10:24 am CET#328

0 Likes

Nobody has liked this post so far

Ein_Gnot_in_Not wrote on 18.02.2023 at 07:54: At least they are still working, even if there are only standard answers:

Well, I guess it's called sitting it out. But I don't have a really good feeling about this. I still have 1,680 euros in the account myself.

You get at least still answer. I get since Wednesday nothing, not even confirmation mail

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Experienced

kleo7777

Forum posts: 406 Member since: 14.04.2020

MuchBetter service interruption

18th Feb. 2023, at 11:14 am CET#329

0 Likes

Nobody has liked this post so far

@NuggetKing I can understand you that you are p**sed off because of your casino payout or your credit but it is now times so dad sit at the longer lever ... it brings so purely nothing to Aufzuregen or others to ask how long they are waiting ...
I have now many Forume on the head and the statements are really reason different the one waits already weeks the other only Std.
And believe me I'm p**sed because I also have 8700 lying there and waiting for 6 days in addition to 375 bank disbursement ... Mentally, I have the money already written off should it still come sometime times Freut one is umsomehr... So head up wait and this thread possibly restrict to ONLY NEW info...

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Pokerbaer

Forum posts: 4 Member since: 17.02.2023

MuchBetter service interruption

18th Feb. 2023, at 11:15 am CET#330

1 Like

Liked this post: Max_Bet

Max_Bet wrote on 02/17/2023 at 17:19 PM:

I would immediately initiate a payout. About the complete amount. Even if it has no chance of success at the moment. If it should come down to the date at some point, the sooner the better

But it's just my opinion, just reading along here & fortunately I'm not affected.

There you have seen crystal clear the point that I have not considered!
Thank you very much... then I pay out immediately (and wonder sometime when the money actually arrives; I expect at least months).

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