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Deposit and withdrawal methods: MuchBetter service interruption (Page 14)

Topic created on 09th Feb. 2023 | Page: 14 of 53 | Answers: 787 | Views: 149,168
supermode
Expert

MuchBetter service interruption

14th Feb. 2023, at 07:31 pm CET#196
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kleo7777 wrote on 02/14/2023 at 16:51 PM:

Yes but I am 100% sure that I have very quickly someone from the bank on the phone or they even block my account...last year I have 700 euros of platinum paid out to my bank account shortly after I might seriously Antanzen at the bank and listen to a 2 hour sermon incl they wanted to block my account ...

Yes I feel the point but when you transfer from MB to bank it doesn't say casino win but just MB. Can still understand if you the Risk for a possible conversation with the bank is too high.

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kleo7777
Experienced

MuchBetter service interruption

14th Feb. 2023, at 07:39 pm CET#197
1 Like

Liked this post: Avatar von supermode supermode

supermode wrote on 02/14/2023 at 19:31:

Yes I feel the point but when you transfer from MB to bank it doesn't say casino win but just MB. Can still understand if you feel the Risk is too high for a possible conversation with the bank.

I think about it but at the moment not even the requested 300 come from MuchBetter if that does not funzt then I need the rest yes not even try

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Frontosa_89

MuchBetter service interruption

14th Feb. 2023, at 08:16 pm CET#198
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Hello all,

so about MuchBetter I have never paid out via bank transfer ! But was always satisfied so far !

Since I have received like many others here also no answer to my question but only this stalling answer, I let my credit pay out ! Well, it was "only" 154 euros, which I let pay out on Saturday !
I also quickly got a message via email that I had to verify myself and send a statement of account, so that the payout can be processed !
An employee confirmed a processing the same day and so far nothing came to my account !

But I have not received a separate message that the withdrawal has been processed !
Have you received a message or should one ?

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kleo7777
Experienced

MuchBetter service interruption

14th Feb. 2023, at 09:51 pm CET#199
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So I have not had to submit any documents or anything else but have done everything directly after registration ... when paying out to the bank account you get as far as I know a message in the app when it has been verified... but at the moment all very strange as you may have read some get their money very quickly others are waiting for days ...

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Anonym

MuchBetter service interruption

14th Feb. 2023, at 10:04 pm CET#200
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Ben100485 wrote on 02/14/2023 at 10:44 am: Hello, just received the payout. I am with N26 bank. The amounts I paid out were 198, 205, 177, 216 and now 75. For 198 and 75 it took about 45 minutes, for the others about 6 hours. Therefore, they are currently still paying out. This is for your information

Then you are the only one? Why such crude sums? (Ask out of curiosity)

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gamble1
Icon

MuchBetter service interruption

15th Feb. 2023, at 08:53 am CET#201
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kleo7777 wrote on 14.02.2023 at 19:06: There was also a response from platinum because of my payout because I have then only times bad luck... the only way would have been to Deposit 10 euros via Skrill then they would have paid me there ... skrill I had but demonstrably blocked in December because one has stolen my iPhone and I no longer have any access ... joyce of platinum but was really trying but what else they could not offer me now man what is all annoying

Call Skrill there is a nice man always in DE support that helps you further

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kleo7777
Experienced

MuchBetter service interruption

15th Feb. 2023, at 09:34 am CET#202
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gamble1 wrote on 02/15/2023 at 08:53 AM:

Call Skrill there is a nice man always in DE support who helps you further

Can you send me possibly by pn the hotline number ? I always end up on the English page would be great

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david555
Visitor

MuchBetter service interruption

15th Feb. 2023, at 10:27 am CET#203
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Can you theoretically Deposit at MuchBetter right now? Actually, it says that deposits and withdrawals are possible. However, when I go to deposit, comes: Please select, but no method that you can select? I would be interested to know if this is just me?

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kleo7777
Experienced

MuchBetter service interruption

15th Feb. 2023, at 10:32 am CET#204
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david555 wrote on 15.02.2023 at 10:27: Can you theoretically Deposit at MuchBetter right now? Actually it says that deposits and withdrawals are possible. However, when I go to deposit it says please select, however no method to select? I would be interested to know if this is just me?


No is with me too and money also does not come

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gamble1
Icon

MuchBetter service interruption

15th Feb. 2023, at 10:39 am CET#205
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kleo7777 wrote on 02/15/2023 at 09:34 AM:

Can you possibly send me by pn the hotline number ? I always end up on the English page would be great

Sure moment

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david555
Visitor

MuchBetter service interruption

15th Feb. 2023, at 10:52 am CET#206
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Does anyone have new updates from support in the meantime? I would be interested to know what their current wording is.

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kleo7777
Experienced

MuchBetter service interruption

15th Feb. 2023, at 10:56 am CET#207
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david555 wrote on 15.02.2023 at 10:52: Does anyone have new updates from support in the meantime? Would be interested to see what their wording is currently like.

I can send you the standard answer ... it really always comes the same... I guess we really have no choice but to wait ...

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david555
Visitor

MuchBetter service interruption

15th Feb. 2023, at 11:00 am CET#208
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kleo7777 wrote on 02/15/2023 at 10:56 AM:

I can gladly send you the standard reply ... it really always comes out the same... I guess we really have no choice but to wait ...

can you maybe post it in here?

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Anonym

MuchBetter service interruption

15th Feb. 2023, at 11:06 am CET#209
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Frontosa_89 wrote on 14.02.2023, at 08:16 pm: Hello all,

so about MuchBetter I have never paid out via bank transfer ! But was always satisfied so far !

Since I have received like many others here also no answer to my question but only this stalling answer, I let my credit pay out ! Well, it was "only" 154 euros, which I let pay out on Saturday !
I also quickly got a message via email that I had to verify myself and send a statement of account, so that the payout can be processed !
An employee confirmed a processing the same day and so far nothing came to my account !

But I have not received a separate message that the withdrawal has been processed !
Have you received a message or should one ?

i verified my identity from the start. as of now, still no money transfer to postal account (italy) and account balance is 0 (the sum has been detracted from the balance)
kleo7777
Experienced

MuchBetter service interruption

15th Feb. 2023, at 11:12 am CET#210
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david555 wrote on 02/15/2023 at 11:00 AM:

can you maybe post them in here?


Thank you very much for contacting us.

We regret to inform you that we have recently made temporary changes. Please note that we have temporarily disabled the following services for customers from the EEA:

-MuchBetter card, FOB/Wearable transactions
-Issuance of new MuchBetter cards and FOBs
-Top-ups to accounts of customers from the EEA
-Registration of new users in the EEA

If you already have a MuchBetter account, please note that all other transaction services are not affected and you can use your MuchBetter account and funds as usual for withdrawals and P2P transfers.

Rest assured that your account and funds are safe. At MuchBetter, we continue to work to bring you the products and services you love and more, and we look forward to resolving this issue for you as soon as possible.

We sincerely apologize for the inconvenience caused and hope you continue to enjoy our fast, convenient and secure products and services available to you on the MuchBetter app.

*This text was translated by Google Translate, we take no responsibility for grammatical errors, thank you for your understanding

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