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Deposit and withdrawal methods: MuchBetter service interruption (Page 12)

Topic created on 09th Feb. 2023 | Page: 12 of 53 | Answers: 787 | Views: 151,364
T0uchTheSky
Elite

MuchBetter service interruption

14th Feb. 2023, at 12:40 pm CET#166
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kleo7777 wrote on 14.02.2023 at 12:18 pm: I get no matter what I ask in support always this answer ... and slowly I'm getting mad too which is really rare but I feel screwed !!!!


T0uchTheSky Stephanie C (MuchBetter)
13. Feb. 2023, 9:47 PM GMT


Thank you so much for contacting us.

We regret to inform you that we have recently made temporary changes. Please note that we have temporarily disabled the following services for customers from the EEA:

-MuchBetter card, FOB/Wearable transactions
-Issuance of new MuchBetter cards and FOBs
-Top-ups to accounts of customers from the EEA
-Registration of new users in the EEA

If you already have a MuchBetter account, please note that all other transaction services are not affected and you can use your MuchBetter account and funds as usual for withdrawals and P2P transfers.

Rest assured that your account and funds are safe. At MuchBetter, we continue to work to bring you the products and services you love and more, and we look forward to resolving this issue for you as soon as possible.

We sincerely apologize for the inconvenience caused and hope you continue to enjoy our fast, convenient and secure products and services available to you on the MuchBetter app.

*This text was translated by Google Translate, we take no responsibility for grammatical errors, thank you for your understanding*





How can it be that this guy up there has had so many payouts since Saturday and 2 of them even within 45 minutes, and we've been waiting for it for several days, so is he really the CEO of Muchbetter ? ^^

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kleo7777
Experienced

MuchBetter service interruption

14th Feb. 2023, at 12:49 pm CET#167
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T0uchTheSky wrote on 02/14/2023 at 12:40 PM:


How can it be that this guy up there has had so many payouts since Saturday and 2 of them even within 45 minutes, and we've been waiting for it for several days, so is he really the CEO of MuchBetter ? ^^

Do not worry I personally do not believe that 😉.... it would surprise me very very much ...

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david555
Visitor

MuchBetter service interruption

14th Feb. 2023, at 01:11 pm CET#168
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Is there anyone with whom records have also been requested?

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T0uchTheSky
Elite

MuchBetter service interruption

14th Feb. 2023, at 01:13 pm CET#169
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david555 wrote on 14.02.2023 at 13:11: Is there anyone for whom documents were also requested?

nope, about you?

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kleo7777
Experienced

MuchBetter service interruption

14th Feb. 2023, at 01:15 pm CET#170
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Nope not until NOW ...

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Ben100485
Rookie

MuchBetter service interruption

14th Feb. 2023, at 01:26 pm CET#171
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Kleo quite honestly, it is always the same. Just because it is not so with you, it does not mean that it counts for all others!
In my opinion, not everyone has payout problems, what it is that it works better with me or others, you will never know. Maybe it's crypto, maybe not, maybe it's the amount, maybe not.

If you do not mind, I would like to send you screenshots of the transactions of me, but to stand here and say that is not true etc.. - i find very weak

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kleo7777
Experienced

MuchBetter service interruption

14th Feb. 2023, at 01:30 pm CET#172
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Ben100485 wrote on 14.02.2023 at 13:26: Kleo honestly, it's always the same. Just because it doesn't count for you doesn't mean it counts for everyone else!
In my opinion, not everyone has payout problems, what it is that works better for me or others, you will never know. Maybe it's crypto, maybe not, maybe it's the amount, maybe not.

If you do not mind, I would like to send you screenshots of the transactions of me, but to stand here and say that is not true etc.. - i find very weak

Dear Ben ! Point 1 hold the ball flat ... where did I write the wording : not true ! Or did I write: I personally DO NOT BELIEVE IT... Point 2: it is not only my opinion if you read everything there is still someone doubts your statement ..Point 3: where did I complain because that it works with others? Funny ne Merkste themselves what you write here for nen nonsense or? So all good

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Anonym

MuchBetter service interruption

14th Feb. 2023, at 01:30 pm CET#173
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hi, i'm writing here because i'm having the same problems: i can't move my remaining fund from the MuchBetter account to my postal account with movement. the amount has been deducted from the muchbetter account but nothing has arrived to the postal account.
Anonym

MuchBetter service interruption

14th Feb. 2023, at 01:58 pm CET#174
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i've requested the transfer on friday evening of past week. as of today, the import has been deducted from the MuchBetter account but nothing has arrived to my postal account yet. i'm quite desperate now!
T0uchTheSky
Elite

MuchBetter service interruption

14th Feb. 2023, at 02:04 pm CET#175
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urfausto wrote on 02/14/2023 at 13:58: I requested the transfer on Friday evening last week. Since today the import has been debited from the MuchBetter account, but nothing has arrived in my postal account yet. I am quite desperate now!

I think until the money is credited to your account, takes maybe 1 more day

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Anonym

MuchBetter service interruption

14th Feb. 2023, at 02:11 pm CET#176
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T0uchTheSky wrote on 14.02.2023, at 02:04 pm:

I think until the money is credited to your account, takes maybe 1 more day

i've asked to the support center about it and they are not even replyin! usually they always replied steadily and fast to my questions!
kleo7777
Experienced

MuchBetter service interruption

14th Feb. 2023, at 02:18 pm CET#177
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urfausto wrote on 02/14/2023 at 2:11 pm:

i checked with the support center and they don't even answer! Usually they have always answered my questions quickly and reliably!

I think they will get many requests because of the situation! And when they answer it is but mostly a standard answer look up there I have posted the maybe it helps you

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Anonym

MuchBetter service interruption

14th Feb. 2023, at 02:40 pm CET#178
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kleo7777 wrote on 14.02.2023, at 02:18 pm:

I think they will get many requests because of the situation!  And when they answer it is but mostly a standard answer look up there I have posted the maybe it helps you

yes, just received that answer via email:


"Thank you for your question.
 
While we are unable to provide further details and we are seeking further clarify on this matter, we are working with the Bank of Lithuania to assist them and will be cooperating fully with their review process.
 
However, you can rest assured that your account balance and funds are safe and will be available at any time if you prefer to leave it there for now and use it when you see appropriate or once we have been able to provide a satisfactory resolution and restore all of our regular services and products.
 
We appreciate this may cause an inconvenience to some of our customers, and we are truly sorry that we have not been able to provide a resolution as fast as we wish.
 
Thank you for your understanding and support."
kleo7777
Experienced

MuchBetter service interruption

14th Feb. 2023, at 03:12 pm CET#179
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@urfausto you see they answer but sometimes it takes a while ... 😀

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david555
Visitor

MuchBetter service interruption

14th Feb. 2023, at 03:23 pm CET#180
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Please post in here when you received your crypto payout and how long it took in total? I'll let you know if the transfer worked for me!

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