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Deposit and withdrawal methods: MuchBetter service interruption

Topic created on 09th Feb. 2023 | Page: 1 of 53 | Answers: 787 | Views: 151,510
R0UNDER
Top Member

MuchBetter service interruption

9th Feb. 2023, at 12:49 am CET#1
1 Like

Liked this post: Avatar von Fatally Fatally
I was unable to withdraw money from an ATM today via MuchBetter Mastercard. The following message appears in the app.
Edit by Julian: Image had to be removed due to incorrect formatting

Changes are not a technical fault. If anyone has more information about this, please let us know.

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Fatally
Amateur

MuchBetter service interruption

9th Feb. 2023, at 01:16 am CET#2
0 Likes

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Yes, unfortunately, since yesterday nothing is possible. Also wanted to pay something and it did not work.

They are also very sparing with information.

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Xavi22
Expert

MuchBetter service interruption

9th Feb. 2023, at 11:16 am CET#3
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Just saw it too and wondered that it seems to be since yesterday. Is of course unfortunate that they don't provide information on duration and co. I hope that it will work again during the day.

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supermode
Expert

MuchBetter service interruption

9th Feb. 2023, at 05:26 pm CET#4
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"Transactions with MuchBetter card" - can you then also not withdraw money at the ATM or is it just about paying with the card itself?

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Andre
Expert

MuchBetter service interruption

9th Feb. 2023, at 05:30 pm CET#5
1 Like

Liked this post: Avatar von supermode supermode
Withdrawal from ATM also does not work

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Kanalmalocher
Rookie

MuchBetter service interruption

9th Feb. 2023, at 05:41 pm CET#6
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I noticed it today when I wanted to pay with the card in the supermarket. Of course, no cash or other card with me. Top. I don't get the warning in the app currently anymore? Her?

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Jojolino
Amateur

MuchBetter service interruption

9th Feb. 2023, at 05:51 pm CET#7
1 Like

Liked this post: Avatar von Fatally Fatally
I still get the message displayed and when should it go again ? 🧐
Without the card MuchBetter makes no sense.
Hope the Fixen that soon.
Or give times ne info out.

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R0UNDER
Top Member

MuchBetter service interruption

9th Feb. 2023, at 06:01 pm CET#8
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Still get the message displayed. It reads in any case not so good. I'm really curious what's coming now.

That there has been no mail or the like from MuchBetter in advance and now no further information about it is published for a long time, is just shit. Does not go at all.

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Fatally
Amateur

MuchBetter service interruption

9th Feb. 2023, at 06:05 pm CET#9
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I no longer get the notice, but payment by credit card is still not possible.

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gamble1
Icon

MuchBetter service interruption

9th Feb. 2023, at 06:23 pm CET#10
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With me also no hint but map also does not work

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gamble1
Icon

MuchBetter service interruption

9th Feb. 2023, at 06:38 pm CET#11
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So an update :

Until further notice, we regret to inform you that cards FOBs and wearables are currently unavailable. MuchBetter is considering options to resume Muchbetter Cards and FOB transactions at the earliest possible time and will provide you with further updates in due course

So it is clear that this is not a technical problem but a whole deactivation but why you did not get time to react is strange so Muchbetter is quite unnecessary as if you wait 2 days until your balance what usually comes after 1 day on the MB account at a payout on the account is

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danny005
Elite

MuchBetter service interruption

9th Feb. 2023, at 07:58 pm CET#12
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Does not sound good. Has anyone tried withdrawal today? How long does it take to transfer to the account or crypto wallet?

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R0UNDER
Top Member

MuchBetter service interruption

9th Feb. 2023, at 08:08 pm CET#13
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danny005 wrote on 02/09/2023 at 19:58: Doesn't sound good. Has anyone tried withdrawal today? How long does it take to transfer to account or crypto wallet?

Crypto withdrawals are fast. Never had to wait more than an hour.

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danny005
Elite

MuchBetter service interruption

9th Feb. 2023, at 08:10 pm CET#14
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Hmm, the MuchBetter app is no longer available in the appstore either?

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Fatally
Amateur

MuchBetter service interruption

9th Feb. 2023, at 08:37 pm CET#15
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The app is still in the store.


Do I pay off my credit or not?

This is the question I'm asking myself right now, I don't feel like paying the fees.

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