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Deposit and withdrawal methods: Muchbetter no support

Topic created on 07th Jan. 2021 | Page: 1 of 1 | Answers: 4 | Views: 1,510
Anonym

Muchbetter no support

7th Jan. 2021, at 07:45 am CET#1
1 Like

Liked this post: Avatar von Jesss711 Jesss711
The other day, to buy something with the card, I wanted to Deposit 320 euros via giropay. The transaction failed, but the money was debited from my account as usual

Since it was important, I deposited another 320 and it worked fine
Conclusion : 640 gone from the bank account, but only 320 on the MB account.

With PayPal, the money comes back automatically after 2-3 days

With MuchBetter this did not happen


Now the problem: the support does not react. In this case for 4 days, in another ticket where it is about a double booking for 17 days

Does anyone of you have experience with this ? Has anyone received an answer from them since the brexit ? How else can you contact them ?

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Anonym

Muchbetter no support

7th Jan. 2021, at 08:23 am CET#2
0 Likes

Nobody has liked this post so far
Yes, via Facebook, insta and twitter
After you write the first message, there will be an automatic reply
Then you write your email and your name
But you have to be lucky and catch the right time that they read it
IF someone read it, you will get an answer within 2 hours
Only by tickets...... No chance

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gamble1
Icon

Muchbetter no support

7th Jan. 2021, at 08:38 am CET#3
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I currently fail many payments with the MuchBetter credit card I think this is still due to the Wirecard thing and the change due to the Brexit

Money often gone order not registered

The money is not gone in such a case but only separated and if there is no allocation after a few days it comes back

With the Giropay transaction you can also call the support of Giropay: +49 (0) 69 24 75 38 2211

Muchbetter needs usually currently very long for answers with an unregistered order on Amazon where the money was nevertheless separated it took approx. 2-3 weeks to the conclusion and the repayment was answered however several times

Currently I have again a failed booking which is checked at the moment by a purchase

I would advise people to currently refrain from payments at least with the credit card or to connect it to a PayPal account Withdrawals at the machine go to my knowledge without problems

Conclusion : Money has often disappeared for a short time (60 € - 1,000 €) but I have always got it back without any problems, so don't worry

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Jesss711
Amateur

Muchbetter no support

7th Jan. 2021, at 09:02 am CET#4
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I also have the problem mut those! On 01.01. I wanted to transfer money to my other credit card...
MuchBetter just did not process it at first as usual immediately, then the money was debited but I still have not received my money from MuchBetter to my other account or my credit card! Tried several times to contact, no one answers and not one answer.

It makes me want to puke!

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Sabine
Experienced

Muchbetter no support

7th Jan. 2021, at 09:02 am CET#5
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There is already a thread created that contains this topic. To keep the overview in the forum, I will have to close this thread.
You can get to the current thread here:
https://www.gamblejoe.com/forum/online-casinos/einzahlung-auszahlung/muchbetter-skrill-neteller-usw-197835/6/


This topic has been closed

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