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Deposit and withdrawal methods: Mifinity payout to Skrill account disappeared

Topic created on 05th Feb. 2024 | Page: 1 of 1 | Answers: 1 | Views: 587
Jackrussel
Hello,
i have the following problem. I wanted to make my first Mifintiy withdrawal of 240 euros to my verified Skrill credit card.
First it was on hold for 24 hours on kyc and then today I received an email that the withdrawal has been made to Skrill.
The status at Mifinity is now "submitted".
At the same time as the Mifinity email about the payout, I received an email from Skrill rejecting the transaction due to lack of funds.
I saw on my Skrill account that 240 euros had been attempted to be withdrawn from Mifinity instead of deposited.
The transaction was declined.
However, the 240 euros have completely disappeared from my Mifinity account.
Has anyone had the same experience? Where is my money now?

This post has been translated automatically

T0uchTheSky
Elite

Jackrussel wrote on 05.02.2024 at 15:54: Hello,
i have the following problem. I wanted to make my first Mifintiy withdrawal of 240 euros to my verified Skrill credit card.
First it was on hold for 24 hours on kyc and then today I got an email that the withdrawal was made to Skrill.
The status at Mifinity is now "submitted".
At the same time as the Mifinity email about the payout, I received an email from Skrill rejecting the transaction due to lack of funds.
I saw on my Skrill account that 240 euros had been attempted to be withdrawn from Mifinity instead of deposited.
The transaction was rejected.
However, the 240 euros have completely disappeared from my Mifinity account.
Has anyone had the same experience? Where is my money now?

Then you need to contact Mifinity, they seem to have made a mistake, instead of crediting money they tried to debit money.

This post has been translated automatically

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