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Deposit and withdrawal methods: Luckycircus credit card depositor disappeared

Topic created on 08th Jan. 2025 | Page: 1 of 1 | Answers: 2 | Views: 132
Davne90

Luckycircus credit card depositor disappeared

8th Jan. 2025, at 01:41 pm CET#1
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Hello everyone,

At Christmas I deposited at Luckycircus (I have been playing there for a long time and have never had any problems with deposits or withdrawals)
deposited 300 euros by credit card. The money was debited but the payment was rejected in the casino. Since then the support has been putting me off with emails like: we are checking the case with our payment provider.
Or: we have escalated the check and will keep you up to date. But nothing has happened for 3 weeks. The money is gone and the payment recipient is listed as: Article Alchemy Harju maakond EE.

Has anyone had this before and knows what?

LG

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observer
Amateur

Luckycircus credit card depositor disappeared

8th Jan. 2025, at 05:15 pm CET#2
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Had the same problem at kingbillycasino, also the Dama group. 2 depositors that were declined but still debited. I went on their nerves every 2 days and after a little over a week it was credited. It was also shortly after Christmas.

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roccoammo11
Expert

Luckycircus credit card depositor disappeared

8th Jan. 2025, at 10:02 pm CET#3
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observer wrote on 08.01.2025 at 17:15: Had the same problem at kingbillycasino, also the Dama group. 2 depositors that were declined but still debited. Got on their nerves every 2 days and after a little over a week it was credited. It was also shortly after Christmas.

I've also had this at a dama casino from time to time... but they were mega fast there & didn't even have to wait 24 hours...


with the names of the payee I'm not surprised that it takes longer... first make contact & then they have to find the error first..then there were holidays & certainly some on vacation....
the only thing that helps is a complaint with screenshots that prove that everything is as you described..Lucky Circus Support can be forgotten anyway..had written an email to support in December & no answer so far..there are probably only 3 people working in the home office as they are just funny & the rest runs automatically....
but hope & think your money will arrive or be returned at some point...
Good luck

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