Deposit and withdrawal methods: King Billy Payout Problems (Page 2)
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King Billy Payout Problems
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King Billy Payout Problems
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Yes I am in contact with support via email
Today came another request for PDF, then I described the situation that it is not possible for me to send PDF
Then it was noted and forwarded. Now I am waiting for an answer
Because actually it is obvious with the sent account statements that no money arrived
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King Billy Payout Problems
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Would like to know why they do not just call inpay and ask what is going wrong. Am curious how long this drags on
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King Billy Payout Problems
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It does not go forward at all, the payment Provider still does not respond, for 3 days, I get the same answer, slowly it seems strange to me .
I do not understand what is taking so long. Soon 2 weeks passed since the payout request and no one can tell me how it continues .
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King Billy Payout Problems
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Casino and payment Provider insist that was transferred, should talk to my bank. I did this bypass, they said from the EU area not a single transfer arrived with me. Now I told them that and now they wanted to have bank statements again. As proof that the money is not there.
I don't get it, the money can't disappear. Slowly I am really annoyed. Especially since it drags on and on
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King Billy Payout Problems
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With me as I said exactly the same with Duxcasino
Although only 50€, but also had to send bank statements.
after asking the casino that I submit the PDF I pointed out that I can not, because no online banking
I was answered that it will be forwarded so
I am now also waiting for 2 days for an answer. Monday at the latest I ask what is now the state of affairs
Otherwise, I still have the forum here, Dux is listed here... Nevertheless, I would rather clarify it through support instead of opening a case here
Are in any case not alone, with me also 01.08 date of the confirmation email that was paid out and payment provider is also InPay
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King Billy Payout Problems
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UPDATE:
Have received today response and with me exactly the same. They insist that was transferred. Have me even attached a proof by PDF. With me, however, money never arrived. I have also given them the proof of this
What do I do now? Do I answer them now again that I have not received any money or do I contact now here for it extra the forum
Goes in the final effect with me only around 50€, but nevertheless. And extra to the bank I do not run for it and ask there, afterwards gives that still trouble because of casino transaction
Hm... I think about it. Here in the forum is actually for it a contact
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King Billy Payout Problems
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She also told me that with such amounts from abroad, is not controlled every time and they also book it immediately. Am with Sparkasse
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King Billy Payout Problems
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King Billy Payout Problems
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"Waiting for Execution"
From this you can see that it seems to be connected and the error lies with the payment office. So with InPay
This "waiting for Execution" Is also mysterious to me, if it was nevertheless executed then that says exactly the opposite, namely that it was not executed
Well... I will have to contact the forum here. Whether I open an extra thread for it I do not know, have never done that here
In any case, I have not received my money and at the bank liegts not
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