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Deposit and withdrawal methods: Jeton wants to know everything about me

Topic created on 25th Jul. 2024 | Page: 1 of 2 | Answers: 17 | Views: 1,383
Anonym
Hello, I recently received an email from Jeton wallet saying that I should reveal half of my life to them within 10 days, otherwise my account will be frozen and I won't be able to make any more transactions.
I've had a similar email from them before, I just didn't reply to it, but I don't know if it also included the 10 days. In any case, that was many months ago.
Does anyone have any experience? Just wait and see what happens?

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Andre
Expert
Take a look at this thread: click here

Maybe it fits in terms of content and you will get some answers. Otherwise feel free to correct me

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Anonym

Andre wrote on 25.07.2024 at 16:59: Have a look at this thread: click here

Maybe it fits in terms of content and you will get some answers. Otherwise feel free to correct me

Thanks first, mine is a separate email and not a form.

Do they really close the accounts if you don't respond?

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evopower140
Expert
Yes, I think they have to abide by the rules. Did you pay too much in and out or how did they come up with such an idea?

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Falke
Expert
What exactly do they want to know?

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Anonym

evopower140 wrote on 25.07.2024 at 23:51: Yes, I think they have to abide by the rules. Did you Deposit and withdraw too much or how do they get such an idea?

Deposited a lot and paid out a little at casinos and deposited at other casinos.

Hmm because I once read here that these are just empty threats to get their way. But I can't remember if it was at Jeton or MiFinity.

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Anonym

Falke wrote on 26.07.2024 at 01:08: What exactly do they want to know anyway?

Salary slips, income and expenses and stuff like that

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Anonym

evopower140 wrote on 25.07.2024 at 23:51: Yes, I think they have to abide by the rules. Have you paid too much in and out or how do they get such an idea?

Couldn't I just get around this by deleting my account and simply creating a new one? What do you think?

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fowi30
Amateur
hello

i have sent a friend 6000 euro from my Jeton wallet to his Jeton wallet
now jeton wants to know why i sent money to this person

i personally think it's cheeky that I now have to justify why I sent money to a buddy - it's nobody's business

i have lent my buddy the money can i write the jeton like this?
now i'm kind of afraid to write something wrong and that i'll get in trouble

what would you do? what would you write back to jeton so that you don't get in trouble?

Dear ...... ... .

We are contacting you regarding your Jeton Account.

We are kindly asking you to provide us with a detailed explanation regarding your relation with the following customer:...... ... ...


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gamble1
Icon

fowi30 wrote on 26.07.2024 at 22:22: hello

i have sent a friend 6000 euros from my Jeton wallet to his Jeton wallet
now jeton wants to know why i sent money to this person

i personally think it's cheeky that I now have to justify why I sent money to a buddy - it's nobody's business

i lent my buddy the money can i write the jeton like this?
now i'm kind of afraid to write something wrong and that i'll get in trouble

what would you do? what would you write back to jeton so that you don't get in trouble?

Dear ...... ... .

We are contacting you regarding your Jeton Account.

We are kindly asking you to provide us with a detailed explanation regarding your relation with the following customer:...... ... ...



Why should you get in trouble if you tell them the truth?


Granted it is quite unusual to ask the customer why you are sending money to another person and they are more likely to ask where you got the money you sent but I don't think they will accept a "none of your business" and I guess if you don't explain to them what they want the account is gone

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Anonym

fowi30 wrote on 26.07.2024 at 22:22: hello

i have sent a friend 6000 euros from my Jeton wallet to his Jeton wallet
now jeton wants to know why i sent money to this person

i personally think it's cheeky that I now have to justify why I sent money to a buddy - it's nobody's business

i lent my buddy the money can i write the jeton like this?
now i'm kind of afraid to write something wrong and that i'll get in trouble

what would you do? what would you write back to jeton so that you don't get in trouble?

Dear ...... ... .

We are contacting you regarding your Jeton Account.

We are kindly asking you to provide us with a detailed explanation regarding your relation with the following customer:...... ... ...



You don't need to reply to it. I think it's an automated email, I had it once. Nothing happened

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Anonym

gamble1 wrote on July 26, 2024 at 11:30 pm:

Why would you get in trouble for writing them the truth ?


Admittedly it is quite unusual to ask the customer why you are sending money to another person and they are more likely to ask where you got the money you sent but I don't think they will accept a "none of your business" and I guess if you don't explain what they want the account is gone

Could I avoid my problem by simply deleting my account and creating a new one?

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evopower140
Expert

GambleLeon1 wrote on 27.07.2024 02:27:

Could I get around my problem by just deleting my account and creating a new one?

No, that won't work, they will notice that during Verification and with such an action you make yourself suspicious if you have nothing to hide now.


What exactly do they want? They just need to be able to verify that the payments are not black money.

They are a service Provider and basically don't put any obstacles in your way.

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Anonym
evopower140 wrote on 27.07.2024 at 15:08:

No, that won't work, they'll notice that during Verification and with such an action you make yourself suspicious if you have nothing to hide now.


What exactly do they want, they just have to be able to track the payments that it is not black money.

They are a service Provider and basically don't put any obstacles in your way.


Proof of salary, income and expenses, etc..
The hope that I would have is that this is simply an automatic process and that I would only have this with a new account if I had exceeded some limit again. And until then I would have peace of mind

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MisterL
Expert
when they are controlled by Jeton itself
on the part of the state

and have not fulfilled their obligations

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