Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Deposit and withdrawal methods: Jeton wants to know everything about me

Topic created on 25th Jul. 2024 | Page: 1 of 2 | Answers: 17 | Views: 1,269
G****1
Hello, I recently received an email from Jeton wallet saying that I should reveal half of my life to them within 10 days, otherwise my account will be frozen and I won't be able to make any more transactions.
I've had a similar email from them before, I just didn't reply to it, but I don't know if it also included the 10 days. In any case, that was many months ago.
Does anyone have any experience? Just wait and see what happens?

This post has been translated automatically

Andre
Expert
Take a look at this thread: click here

Maybe it fits in terms of content and you will get some answers. Otherwise feel free to correct me

This post has been translated automatically

G****1

Andre wrote on 25.07.2024 at 16:59: Have a look at this thread: click here

Maybe it fits in terms of content and you will get some answers. Otherwise feel free to correct me

Thanks first, mine is a separate email and not a form.

Do they really close the accounts if you don't respond?

This post has been translated automatically

evopower140
Expert
Yes, I think they have to abide by the rules. Did you pay too much in and out or how did they come up with such an idea?

This post has been translated automatically

Falke
Expert
What exactly do they want to know?

This post has been translated automatically

G****1

evopower140 wrote on 25.07.2024 at 23:51: Yes, I think they have to abide by the rules. Did you Deposit and withdraw too much or how do they get such an idea?

Deposited a lot and paid out a little at casinos and deposited at other casinos.

Hmm because I once read here that these are just empty threats to get their way. But I can't remember if it was at Jeton or MiFinity.

This post has been translated automatically

G****1

Falke wrote on 26.07.2024 at 01:08: What exactly do they want to know anyway?

Salary slips, income and expenses and stuff like that

This post has been translated automatically

G****1

evopower140 wrote on 25.07.2024 at 23:51: Yes, I think they have to abide by the rules. Have you paid too much in and out or how do they get such an idea?

Couldn't I just get around this by deleting my account and simply creating a new one? What do you think?

This post has been translated automatically

fowi30
Amateur
hello

i have sent a friend 6000 euro from my Jeton wallet to his Jeton wallet
now jeton wants to know why i sent money to this person

i personally think it's cheeky that I now have to justify why I sent money to a buddy - it's nobody's business

i have lent my buddy the money can i write the jeton like this?
now i'm kind of afraid to write something wrong and that i'll get in trouble

what would you do? what would you write back to jeton so that you don't get in trouble?

Dear ...... ... .

We are contacting you regarding your Jeton Account.

We are kindly asking you to provide us with a detailed explanation regarding your relation with the following customer:...... ... ...


This post has been translated automatically

gamble1
Icon

fowi30 wrote on 26.07.2024 at 22:22: hello

i have sent a friend 6000 euros from my Jeton wallet to his Jeton wallet
now jeton wants to know why i sent money to this person

i personally think it's cheeky that I now have to justify why I sent money to a buddy - it's nobody's business

i lent my buddy the money can i write the jeton like this?
now i'm kind of afraid to write something wrong and that i'll get in trouble

what would you do? what would you write back to jeton so that you don't get in trouble?

Dear ...... ... .

We are contacting you regarding your Jeton Account.

We are kindly asking you to provide us with a detailed explanation regarding your relation with the following customer:...... ... ...



Why should you get in trouble if you tell them the truth?


Granted it is quite unusual to ask the customer why you are sending money to another person and they are more likely to ask where you got the money you sent but I don't think they will accept a "none of your business" and I guess if you don't explain to them what they want the account is gone

This post has been translated automatically

G****1

fowi30 wrote on 26.07.2024 at 22:22: hello

i have sent a friend 6000 euros from my Jeton wallet to his Jeton wallet
now jeton wants to know why i sent money to this person

i personally think it's cheeky that I now have to justify why I sent money to a buddy - it's nobody's business

i lent my buddy the money can i write the jeton like this?
now i'm kind of afraid to write something wrong and that i'll get in trouble

what would you do? what would you write back to jeton so that you don't get in trouble?

Dear ...... ... .

We are contacting you regarding your Jeton Account.

We are kindly asking you to provide us with a detailed explanation regarding your relation with the following customer:...... ... ...



You don't need to reply to it. I think it's an automated email, I had it once. Nothing happened

This post has been translated automatically

G****1

gamble1 wrote on July 26, 2024 at 11:30 pm:

Why would you get in trouble for writing them the truth ?


Admittedly it is quite unusual to ask the customer why you are sending money to another person and they are more likely to ask where you got the money you sent but I don't think they will accept a "none of your business" and I guess if you don't explain what they want the account is gone

Could I avoid my problem by simply deleting my account and creating a new one?

This post has been translated automatically

evopower140
Expert

GambleLeon1 wrote on 27.07.2024 02:27:

Could I get around my problem by just deleting my account and creating a new one?

No, that won't work, they will notice that during Verification and with such an action you make yourself suspicious if you have nothing to hide now.


What exactly do they want? They just need to be able to verify that the payments are not black money.

They are a service Provider and basically don't put any obstacles in your way.

This post has been translated automatically

G****1
evopower140 wrote on 27.07.2024 at 15:08:

No, that won't work, they'll notice that during Verification and with such an action you make yourself suspicious if you have nothing to hide now.


What exactly do they want, they just have to be able to track the payments that it is not black money.

They are a service Provider and basically don't put any obstacles in your way.


Proof of salary, income and expenses, etc..
The hope that I would have is that this is simply an automatic process and that I would only have this with a new account if I had exceeded some limit again. And until then I would have peace of mind

This post has been translated automatically

MisterL
Expert
when they are controlled by Jeton itself
on the part of the state

and have not fulfilled their obligations

This post has been translated automatically

Hot Topics18th Oct. 2024 at 05:45 am CEST

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately