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Deposit and withdrawal methods: Jeton Wallet payout to Jeton Card (Page 2)

Topic created on 18th Dec. 2023 | Page: 2 of 4 | Answers: 49 | Views: 5,284
Shiningstar216
Rookie
Hello!

Perhaps one of you knows more. I have made two withdrawals directly to my Jeton debit card. Yesterday the app already showed pending, once €2000 and once €350. Today I was credited with the €350, but the €2000 has not yet arrived and is no longer listed in my account.

Thank goodness I took a screenshot!

Anyone have any idea what's going on 🥺?

Greetings!

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Malganes
Top Member

Shiningstar216 wrote on 29.02.2024 at 17:25: Hello!

Maybe one of you knows more. I have made two withdrawals directly to my Jeton Debitcard. Yesterday it was already pending in the app, once €2000 and once €350. Today I got the €350 credited, but the €2000 has not yet arrived and is no longer listed in my account.

Thank goodness I took a screenshot!

Anyone have any idea what's going on 🥺?

Greetings!

I had the same experience. I also had to deal with the larger amount, which was only credited after 2 days. The smaller amount arrived a day later. Just be patient a little longer.

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Shiningstar216
Rookie

Malganes wrote on 29.02.2024 at 23:51:

I also had this experience. For me it was also about the larger amount, which was only credited after 2 days. The smaller amount was credited a day later. Just be patient a little longer.

Thank you for your feedback!

Then I'm reassured 😮‍💨 because I've only had good experiences with Jeton so far!

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Shiningstar216
Rookie
So nothing has arrived yet 🙁

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Donnie
Elite

Shiningstar216 wrote on 01.03.2024 at 17:53: So far nothing has arrived yet 🙁

Doesn't Jeton have support? Ask about that

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Shiningstar216
Rookie
But I have already asked several times because, as I said, the payment is no longer listed as pending in the transaction list. Each time I was told that it could take up to 48 hours. These have been around for a while now ....
It would take longer because the amount would be so high 🙄

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Anonym

Shiningstar216 wrote on 29.02.2024 at 17:25: Hello!

Maybe one of you knows more. I have made two withdrawals directly to my Jeton Debitcard. Yesterday it was already pending in the app, once €2000 and once €350. Today I got the €350 credited, but the €2000 has not yet arrived and is no longer listed in my account.

Thank goodness I took a screenshot!

Anyone have any idea what's going on 🥺?

Greetings!

I also had it at the beginning when I was new to Jeton and didn't know it, the money comes in any case, larger amounts just take a little longer....

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Shiningstar216
Rookie
I have been with Jeton..... for over a year now
There have never been any problems, the money has always arrived.
The customer service man has now forwarded the case to the relevant department and we are now waiting for an answer. I just hope that the money doesn't go back to the casino..😞

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KayRONALDOne
Rookie
Hello everyone,

I would like to withdraw 2000 at Octocasino to my Jeton wallet and I am told that it is currently not possible.
however, 500 euros still worked this morning.

Are there any known problems with Jeton?

Or does Jeton refuse higher payouts and you have to split them up?

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yildir
Rookie
I was paid out €1734 to my token wallet at Octocasino today at 12 noon.

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KayRONALDOne
Rookie

yildir wrote on 02.03.2024 at 17:40: I was paid out € 1734 to my Jeton Wallet at Octocasino today at 12 noon.

Ok thanks for the info

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T0uchTheSky
Elite

Shiningstar216 wrote on 29.02.2024 at 17:25: Hello!

Maybe one of you knows more. I have made two withdrawals directly to my Jeton Debitcard. Yesterday it was already pending in the app, once €2000 and once €350. Today I got the €350 credited, but the €2000 has not yet arrived and is no longer listed in my account.

Thank goodness I took a screenshot!

Anyone have any idea what's going on 🥺?

Greetings!

All current transactions are only visible there for 1 or 2 days. You have to select the period in the Transaction menu, then you can see everything again. When the transaction of your 2000 euros is confirmed by Jeton, you will be able to see it again in your Jeton Wallet.

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Shiningstar216
Rookie
Oh man same game again....

Now the support says no payment has been received, although the money was still pending in the transaction list until yesterday morning. I should contact the casino.

Sol Casino has always paid reliably within a very short time and I received the payment confirmation directly by email.


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Anonym

Shiningstar216 wrote on 04.04.2024 at 17:56: Oh man same game again....

Now the support says no payment has been received, although the money was still pending in the transaction list until yesterday morning. i should contact the casino.

Sol Casino has always paid reliably within a very short time and I also received the payment confirmation directly by email.



I'll write you a direct message

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buddymueller
I also have a brief question regarding the transfer from the wallet to the card.

I have had "approve and export" since this morning
Status "Waiting"

When I look on the Jeton page, it says Money sent.

Can anyone tell me how long it will take until the money is actually credited to the card and ready for collection?

Do I then receive an e-mail or do I have to check again?

Another question, I have set the 2 factor authentication, where I should receive a code by sms, but it does not work, if I then click via mail, the mail comes, but not by sms, what could be the reason?

Regards

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