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Deposit and withdrawal methods: Jeton Wallet payout to Jeton Card

Topic created on 18th Dec. 2023 | Page: 1 of 4 | Answers: 49 | Views: 5,285
Natalina87
Hello dear community,

i am new to Jeton Wallet and unfortunately could not find any precise information on the Internet regarding my request. So I'm asking here and hope that someone can help me.
The situation is as follows:

On Saturday I made a withdrawal of 310 euros from Jeton Wallet to Jeton Card. It said "pending" in the yellow bar and "sending" in the red bar at the bottom. Since this morning, the yellow bar says "waiting" and the red bar says "ApproveAndExport".

What does it mean? Is the payout still being processed? Or has it already been approved? To be honest, it's all a bit confusing.

Many thanks in advance

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hustlehoff
Expert
Do not work on weekends, the transfer from wallet to card is transferred manually by Jeton, so today or tomorrow is then available on the card tomorrow or Wednesday.

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Natalina87

hustlehoff wrote on 18.12.2023 at 14:48: Does not work on weekends, the transfer from wallet to card is transferred manually by Jeton, so today or tomorrow is then available tomorrow or Wednesday on the card.

Thanks for reply. So it's still in process, do I understand correctly?

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Donnie
Elite
Natalina87 wrote on 18.12.2023 at 15:11:

Thanks for reply. So it's still in progress, do I understand correctly?

Yes you will get an email when it is processed, after that you have to wait another day until you can pick it up

It generally takes 2-3 working days until everything is ready for collection and no bookings are made at weekends. Example from me. I request a payment to my card on Saturday at noon, then I usually receive an email on Monday afternoon that it has been processed and I can pick it up on Tuesday at noon

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Natalina87

Donnie wrote on December 18, 2023 at 3:13 pm:

Yes you will get an email when it is processed, after that you have to wait another day until you can pick it up

Ok thanks. I'll wait then

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Natalina87
A little update from me:

I actually got an email with confirmation an hour ago. Now the transaction bar is green.

Thanks again for the info

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Donnie
Elite

Natalina87 wrote on 18.12.2023 at 18:14: Small update from me:

I actually got an email with confirmation an hour ago. Now the bar is green for the transaction.

Thanks again for the info

You will see the credit on the card tomorrow at noon and can collect it

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T0uchTheSky
Elite
From Jeton Wallet to the Jeton card is now much faster, at least the last 2 payouts for me, after confirmation the money is on the card after about 2 hours. The sender is now Thunes, before it was something with UK and always took at least 1 day after confirmation,

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B****3
Paid out to Jeton 800 on Thursday evening and then immediately transferred it to the credit card.

I was able to pick up the money on Friday.

It's definitely faster now.

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Manecko
Rookie
I would also like to ask about Jeton.
So to withdraw money with this Jeton credit card, do I have to send the money from my account to the card first? Or can I simply withdraw the money once it is in my account?

And where can I withdraw money with my credit card?

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Simbda
Top Member

Manecko wrote on 07.02.2024 at 06:35: I would also like to ask about Jeton.
So to withdraw money with this Jeton credit card, do I have to send the money from the account to the card first? Or can I just withdraw when the money is in my account?

And where can I withdraw money with my credit card?

Stupidly, you first have to transfer the money from your account to the credit card.

Wherever Visa is accepted. Withdrawals from ATMs cost fees. You can see how much they charge on the page

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roccoammo11
Expert

Simbda wrote on 08.02.2024 08:15:

Stupidly done you have to book/transfer it from your account to the credit card first.

Wherever Visa is accepted. Withdrawals from ATMs cost fees. You can see how much on their website

it's actually rather cleverly done... if it weren't for the fact that you first have to transfer it from your account to your bank card, Jeton would hardly be available anywhere as a payment method like Skrill & netteller...

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diana1211
Amateur
It was the same for me last week, Sunday paid out to card, Monday noon the confirmation s e-mail and money was still on it the same day, I was surprised myself, before that it was definitely the next day after the confirmation e-mail:)

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Harald_B
Amateur
It's really quick now, the transfer took me less than 24 hours. Before you always had to wait about 2 days

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Anonym
I had the same problem once, especially when I was new to Jeton and knew nothing about it.
However, I can tell you that your money will be late. Tuesday on your account.
When I made a withdrawal to my Jeton credit card on Fridays or Saturdays. It was always on Tuesday.
So it's definitely coming.
The customer support is shit, to be honest, and only makes you feel insecure.
Wait until Tuesday.

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