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Deposit and withdrawal methods: Jeton card- does anyone have it ? (Page 8)

Topic created on 03rd Nov. 2022 | Page: 8 of 19 | Answers: 184 | Views: 32,289
Maho78
Amateur

Jeton card- does anyone have it ?

24th Mar. 2023, at 05:27 pm CET#71
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Max_Bet wrote on 24/03/2023 at 15:44:
Could it be that you still need to activate them?

In France cashautomat and normal ATM I could not withdraw money either. In the history in the app it always says "Feature blocked for card".


The activation can not be because I could withdraw on Saturday 18.03. Already at a bank. And in the app under card details it says "Withdrawal from ATM, daily limit 250 euros"

Have written again with the support that I could not withdraw money in France.

My concern is now being escalated and I should hear back by Monday where the problem is.

Has no one else withdrawn money with Jeton since a few days?

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Marqes
Expert

Jeton card- does anyone have it ?

24th Mar. 2023, at 09:33 pm CET#72
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I think many do not have the token card yet.

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garfield68
Elite

Jeton card- does anyone have it ?

24th Mar. 2023, at 09:54 pm CET#73
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i also have the card, but have never used it before.

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Anonym

Jeton card- does anyone have it ?

25th Mar. 2023, at 06:14 am CET#74
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So now when I want to withdraw something from the ATM I first have to go to cash out and then pay to Jeton card???

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Anonym

Jeton card- does anyone have it ?

25th Mar. 2023, at 06:28 am CET#75
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Gigi55 wrote on 25.03.2023 at 06:14: So now if I want to withdraw something at the ATM I have to first go to cash out and then pay to Jeton card????

And then? Is the money now on the visual card and must go to physical or vice versa?


What do I click after

1. Payout
2. Pay to jeton card
3. Amount
4. ??? There are now both card numbers


Why is it so complicated?

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Maho78
Amateur

Jeton card- does anyone have it ?

25th Mar. 2023, at 09:32 am CET#76
1 Like

Liked this post: Anonym

Gigi55 wrote on 03/25/2023 at 06:28 AM:

Then what? Is the money now on the visual card and must go to physical or vice versa?


What do I click after

1. Payout
2. Pay to Jeton card
3. Amount
4. ??? There are now both card numbers


Why is it so complicated?

Pay to jeton card then type in which amount you want to book on the card. After that there is a field with 2 numbers (one is the virtual card, the other is the card you got). Click on the one with the number that corresponds to the last digits of the card you want to use to withdraw money from the ATM.)


Once you see the amount on the physical card after 1-2 business days, then you can withdraw.

I would first not book so much on it, eventually it is known to no longer work

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pintomando
Visitor

Jeton card- does anyone have it ?

25th Mar. 2023, at 09:43 am CET#77
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Maho78 wrote on 03/25/2023 at 09:32 AM:

Pay to Jeton card then type in what amount you want to charge to the card. After that comes a box with 2 numbers (one is the virtual card, the other is the card you got). Fu click the one with the number which is the final digits of your card with which you want to withdraw money at the ATM).


Once you see the amount on the physical card after 1-2 business days, then you can withdraw.

I would not book so much on it at first, eventually it is known not to work anymore

Would be really interesting to know if it is a general problem or specifically something with your card.


For this we would need users with Jeton cards who could try it out. I'm still waiting for my card and will test it as soon as it arrives.

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T0uchTheSky
Elite

Jeton card- does anyone have it ?

25th Mar. 2023, at 09:49 am CET#78
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Gigi55 wrote on 03/25/2023 at 06:28 AM:

Then what? Is the money now on the visual card and must go to physical or vice versa?


What do I click after

1. Payout
2. Pay to Jeton card
3. Amount
4. ??? There are now both card numbers


Why is this so complicated?



It doesn't matter which card, because the balance on the card is for both cards, i.e. if you have 100 euros on your physical card, you also have the same amount on the virtual one.

I have not yet withdrawn money from the ATM, I use the money mostly with my Revolut Bank. There I always load the money directly with the token card and the money is instant on my Revolut account, and from there I transfer from time to time to another bank account or use the Revolut card for shopping.

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T0uchTheSky
Elite

Jeton card- does anyone have it ?

25th Mar. 2023, at 10:09 am CET#79
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Aha yes, and this is not complicated. Because Jeton Wallet and card are separate, probably 2 different companies. But that's better, because that makes the Jeton card a normal prepaid card like all the others. With the Netteler and MuchBetter cards I couldn't load money at Revolut, because Netteler and MuchBetter want you to transfer your money to your bank account, so they can collect fees. Since the Jeton is a normal prepaid card, you load the money at Revolut and before there you transfer the money to a normal bank account and then you withdraw. 0 euro fee.

P.s. if someone did not know yet, at Jeton you also have a normal IBAN xD You can also transfer money there with a bank account to his Jeton card, if someone has no credit card and you want to use a credit card when shopping ^^

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Maho78
Amateur

Jeton card- does anyone have it ?

25th Mar. 2023, at 10:34 am CET#80
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T0uchTheSky wrote on 03/25/2023 at 10:09 am: Aha yes, and it's not complicated. Because Jeton wallet and card are separate, probably 2 different companies. But that's better, because that makes the Jeton card a normal prepaid card like all the others. With the Netteler and MuchBetter cards, I could not load money at Revolut, because Netteler and MuchBetter want you to transfer your money to the bank account and thus can collect fees. Since the Jeton is a normal prepaid card, you load the money at Revolut and before there you transfer the money to a normal bank account and then you withdraw. 0 euro fee.

P.s. if someone did not know yet, at Jeton you also have a normal IBAN xD You can also transfer money there with a bank account to your Jeton card, if someone does not have a credit card and you want to use a credit card when shopping ^^

As I said, we need someone who has tried the last 2 days to withdraw money with the jeton card in Germany or to pay the purchase in the supermarket ect. With me everything did not work, have tested all possible ATM machines in my region. I live in Baden-Württemberg and close to Rhineland-Palatinate and 20 km from France (lauterburg).


3 ATM in lauterburg also had the visa sign on it where I could normally withdraw with jeton. However, as you know, always comes the message their card is not approved for this.

But I wonder why in France I can not, has nothing to do with the regulation in Germany?

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