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Deposit and withdrawal methods: Jeton Card customer satisfaction survey

Topic created on 30th Aug. 2023 | Page: 1 of 3 | Answers: 34 | Views: 4,130
Malganes
Top Member
A few minutes ago I received this email from Jeton:

Dear Jeton Card User

At Jeton, we believe your satisfaction is our top priority and your valuable insights can help us serve you even better.
That is why we are reaching out to you today!

We would like to invite you to participate in a short customer satisfaction survey for your Jeton card. Your feedback means a lot to us and as a token of our appreciation we are pleased to offer you a fantastic bonus of €5 that will be credited to your Jeton Wallet Bonus account once you have participated in the survey!



If anyone accidentally deleted this email, I would still have the link to the survey handy. Because the email ended up in my spam folder and I almost deleted it too.

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Anonym

Malganes wrote on 08/30/2023 at 13:18: A few minutes ago I received this email from Jeton:

Dear Jeton Card User

At Jeton, we believe your satisfaction is our top priority and your valuable insights can help us serve you even better.
That is why we are reaching out to you today!

We would like to invite you to participate in a short customer satisfaction survey for your Jeton card. Your feedback means a lot to us and as a token of our appreciation we are pleased to offer you a fantastic bonus of €5 that will be credited to your Jeton Wallet Bonus account once you have participated in the survey!



If anyone accidentally deleted this email, I would still have the link to the survey handy. Because the email ended up in my spam folder and I almost deleted it too.

Unfortunately there is nothing with me...

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Malganes
Top Member
B****3
When you want to load money on your card from the Jeton account, it says

Withdrawal waiting

Approved and Export and still yellow in the history

But the amount is already visible on the jeton card.

Is that then on it or must the yellow first become green!

Thank you

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Anonym198
Rookie
They will need the survey.... There seems to be a lot wrong with them at the moment

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RebellYell
Top Member
danny005
Elite

Blubbo33 wrote on 30.08.2023 at 14:43: When you want to load money on your card from the Jeton account, it says

Payout waiting

Approved and Export and still yellow in the history

But the amount is already visible on the jeton card.

Is that then on it or must the yellow first become green!

Thank you very much

Would be surprised if it is actually already on the card. Even with "Approved" it usually takes another day until I can dispose of the money on the card.

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Malganes
Top Member

RebellYell wrote on 08/30/2023 at 3:45 PM:

For me, the survey had ended up in the spam folder and would have gone down there. From there, thanks for the Tip

You're welcome As I had already written in the opening post, the email from Jeton had also landed in my spam folder.

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kersei
Top Member

Malganes wrote on 08/30/2023 at 13:18: A few minutes ago I received this email from Jeton:

Dear Jeton Card User

At Jeton, we believe your satisfaction is our top priority and your valuable insights can help us serve you even better.
That is why we are reaching out to you today!

We would like to invite you to participate in a short customer satisfaction survey for your Jeton card. Your feedback means a lot to us and as a token of our appreciation we are pleased to offer you a fantastic bonus of €5 that will be credited to your Jeton Wallet Bonus account once you have participated in the survey!



If anyone deleted this email by mistake, I would still have the link to the survey handy. Because the email ended up in my spam folder and I almost deleted it too.

Have you already received the 5 Euro? Or someone else?

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Lizzy0805
Experienced

danny005 wrote on 08/30/2023 at 16:20:

Would be surprised if it is actually already on the card. Even with "Approved" it usually takes another day before I can dispose of the money on the card.


I find that totally confusing. I really thought I had somehow messed up the transfer from the wallet to the card because the money isn't on it. Good thing I read this or I'd probably spend hours on hold again. So thanks for your comment. Skrill is definitely better there; even though it sucks that there are fees all the time now. But at least the money is always immediately everywhere and can also be spent immediately.

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Malganes
Top Member

kersei wrote on 08/31/2023 at 7:18 pm:

Did you get the 5 euros already too? Or anyone else?

I just checked to see if the 5 euros have been credited yet. Unfortunately, nothing has arrived yet. I'm curious how long they need for it. Is the bonus on my account, I will let you know here.

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RebellYell
Top Member

Malganes wrote on 08/31/2023 at 10:11 pm:

I just checked to see if the 5 euros have been credited yet. Unfortunately, nothing has arrived yet. I'm curious how long they need for it. Is the bonus on my account, I will let you know here.

With me the same. Yesterday I did the survey, but so far no bonus has been credited.

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kersei
Top Member

Malganes wrote on 08/31/2023 at 10:11 pm:

I just checked to see if the 5 euros have been credited yet. Unfortunately, nothing has arrived yet. I'm curious how long they need for it. Is the bonus on my account, I will let you know here.

Thanks for the info. For me, the mail was also in spam, so I did not do it for now.

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Malganes
Top Member
The 5 Euro bonus has still not arrived in my token account. I will wait for the next week to see if the bonus is actually credited. If not, I will contact the support.

Has anyone of you already received the 5 Euro bonus? That would interest me.

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jasminberlin
Rookie
ACCORDING TO SUPPORT IT TAKES UP TO 72 HOURS ON WEEKDAYS UNTIL DR BONUS IS CREDITED

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