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Deposit and withdrawal methods: Jeton Card ...Answer questions

Topic created on 10th Mar. 2024 | Page: 1 of 7 | Answers: 94 | Views: 8,456
Marieangels
Amateur

Jeton Card ...Answer questions

10th Mar. 2024, at 11:50 am CET#1
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When I wanted to transfer €400 from my Jeton account to my Jeton Card today, I received a text from Jeton. Roughly speaking, everyone who uses the card must answer these questions by 31.3.24. They asked what you use it for, how much you Deposit each month, how much turnover you make in a year, how you earn your money and, if you are self-employed, what you do. I often use Jeton, but only for small amounts. Has anyone else received this? I have replied and will wait and see what they say. Possibly just routine or a chore.

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MisterL
Expert

Jeton Card ...Answer questions

10th Mar. 2024, at 02:31 pm CET#2
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that's all for the new authority in Halle

they will soon get started and get their share from illegal gambling

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gamble1
Icon

Jeton Card ...Answer questions

11th Mar. 2024, at 02:31 am CET#3
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You have to fill in the fun everywhere, no matter if bank Skrill Jeton online account everyone has to collect the information even at Coinbase I had to do that

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KayRONALDOne
Rookie

Jeton Card ...Answer questions

11th Mar. 2024, at 12:39 pm CET#4
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Today I received this email from Jeton

Dear Jeton Card User,

To comply with the changes in AML law , we are required to collect additional information prior to offering our services. Upon accessing Jeton Card (in web version), you will be required to take the following actions:



  • Provide additional informationfor the purpose of customer classification,

  • Complete a questionnaire to ensure that our products and services are appropriate for you.


You will need to complete the above-mentioned actions in order to continue enjoying full use of Jeton Card, no later than March 31, 2024 .

In case you don't provide us with the answers, from regulatory perspective, Jeton will keep the right to close your card account.

The Questionnaire is not available through the mobile app, please fill it through the Web.

Your privacy and the security of your information are paramount to us. We assure you that we committed to maintaining the highest standards of data protection in compliance with applicable regulations.

If you have any questions, please visit Our FAQ Page where you can find information on a range of relevant topics or contact our Customer Service via Live Chat at www.jeton.com .

Thank you for your understanding.

The Jeton Team




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kaktusjack
Rookie

Jeton Card ...Answer questions

11th Mar. 2024, at 01:08 pm CET#5
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I also received the email today.
It seems to be specifically about the Jeton Card, not about the account.
In the long text there is (unfortunately) also something about gambling etc..
I also answered the questions because otherwise I will be kicked out of Jeton by the end of March. At least they reserve the right to do so.

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garfield68
Elite

Jeton Card ...Answer questions

11th Mar. 2024, at 04:16 pm CET#6
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i received the same email today, is it about a virtual credit card or the one you can use to withdraw money? i have it, but haven't used it yet.

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Max_Bet
Expert

Jeton Card ...Answer questions

11th Mar. 2024, at 05:38 pm CET#7
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kaktusjack wrote on 11.03.2024 at 13:08: I also received the email today.
It seems to be specifically about the Jeton Card, not the account.
In the long text there is (unfortunately) also something about gambling etc..
I also answered the questions because otherwise I will be kicked out of Jeton by the end of March. At least they reserve the right to do so.

When I send the questionnaire, I get an error popup every time: 500 400 Bad Request

What a snot again ...

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T0uchTheSky
Elite

Jeton Card ...Answer questions

11th Mar. 2024, at 05:43 pm CET#8
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Max_Bet wrote on 11.03.2024 at 17:38:

When sending the questionnaire, I get an error popup every time: 500 400 Bad Request

What a snot again ...

Do you have an internet connection with Vodafone? I often have problems with Jeton when I go online with my cable connection ^^

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kersei
Top Member

Jeton Card ...Answer questions

11th Mar. 2024, at 07:38 pm CET#9
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I also received the mail.

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Anonym

Jeton Card ...Answer questions

11th Mar. 2024, at 08:40 pm CET#10
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I got this today too. Now I'm paying out on it and I'm afraid that my money is gone 😂

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kaktusjack
Rookie

Jeton Card ...Answer questions

11th Mar. 2024, at 09:09 pm CET#11
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Max_Bet wrote on 11.03.2024 at 17:38:

When sending the questionnaire, I get an error popup every time: 500 400 Bad Request

What a snot again ...

that was probably just a temporary error ..

I was able to send it without any problems and after a few minutes I was able to access the card again via the menu.
I also paid out a small amount today and will test at the end of the week whether I can withdraw the money without any problems.

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supermode
Expert

Jeton Card ...Answer questions

11th Mar. 2024, at 09:34 pm CET#12
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Max_Bet wrote on 11.03.2024 at 17:38:

When sending the questionnaire, I get an error popup every time: 500 400 Bad Request

What a snot again ...

Yup, for me too. Can't be sent.

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Anonym

Jeton Card ...Answer questions

11th Mar. 2024, at 10:24 pm CET#13
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kaktusjack wrote on 11.03.2024 21:09:

that was probably just a temporary error ..

I was able to send it without any problems and after a few minutes I was able to access the card again via the menu.
I also paid out a small amount directly today and then test at the end of the week whether you can withdraw the money without any problems.


I was able to complete the form without any problems

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Shiningstar216
Rookie

Jeton Card ...Answer questions

12th Mar. 2024, at 01:25 pm CET#14
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Where can I find the questionnaire 🫠 Sorry

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kaktusjack
Rookie

Jeton Card ...Answer questions

12th Mar. 2024, at 02:28 pm CET#15
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Go to Jeton via Desktop / PC and then to Card . Then it should appear .
Takes 1 minute .

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