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Deposit and withdrawal methods: Izzi casino does not pay out yet.

Topic created on 04th Jun. 2024 | Page: 1 of 1 | Answers: 2 | Views: 575
Felix97
Good evening, I also have a problem ...

Deposited on 13.05

Won on 14.05

On 15.05 the amount of 580 Euro paid out via sepa.

The money was returned to my player account due to a system error.

Money was back in my account & I now paid it out via PayPal via bank.


On 20.05 I wrote a message to the izzi support because the money has still not reached me . I should send account statements .

The payment Provider has transferred the money and I should please wait.

On 28.05 exactly the same, account statements fetched sent...

Answer, the payment provider has sent a document where he confirms the payment (white sheet with the transfer) ...

They had already sent the money on 15.05.

03.06 ...I went back to the bank to get account statements where you can see that the money has not yet been received and sent it there

I should please contact my bank...? I have been there more than 4 times and it is not because of the savings bank.

This post has been translated automatically

hustlehoff
Expert
No matter what, one does not pay out from illegal casinos to the current account of the house bank, 95% of the time there is a report and account closure. I also suspect that the savings bank blocks the incoming money.

This post has been translated automatically

Malganes
Top Member

Felix97 wrote on 04.06.2024 at 23:37: Good evening, I also have a problem ...

Deposited on 13.05

Won on 14.05

On 15.05 the amount of 580 Euro paid out via sepa.

The money was returned to my player account due to a system error.

Money was back in my account & I now paid it out via PayPal via bank.


On 20.05 I wrote a message to the izzi support because the money has still not reached me . I should send account statements .

The payment Provider has transferred the money and I should please wait.

On 28.05 exactly the same, account statements fetched sent...

Answer, the payment provider has sent a document where he confirms the payment (white sheet with the transfer) ...

They had already sent the money on 15.05.

03.06 ...I went back to the bank to get account statements where you can see that the money has not yet been received and sent it there

I should please contact my bank...? I have been there more than 4 times and it is not because of the savings bank.

It's definitely not the casino's fault that you're not getting the money. Izzi Casino belongs to the Carrer N.V. Group and they are so reputable and I can't say anything negative about this group. I've only had good experiences with their casinos. I think everyone here will be able to confirm this. As Hustlehoff has already written, 99% of the time it will be down to your bank, i.e. Sparkasse.


Well, what else can you say, once again it's the oh-so-great savings bank that's causing trouble.

This post has been translated automatically

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