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Deposit and withdrawal methods: Instant bank transfer error?

Topic created on 10th Jan. 2025 | Page: 1 of 1 | Answers: 7 | Views: 94
gambler67
Experienced

Instant bank transfer error?

10th Jan. 2025, at 06:36 pm CET#1
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Hello Community,

i received the following error today: " Request due to an unfeasible instant bank transfer" Unfortunately, it is currently not possible to make an instant bank transfer from the selected sender account. We now need your help to rectify this irregularity.

Please fill in all the fields below. For processing, please send us either your IBAN or your account number with sort code .

is not spam as far as I can tell, because the address is sofort.com

Please help us

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Butterbrezel
Elite

Instant bank transfer error?

10th Jan. 2025, at 06:43 pm CET#2
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gambler67 wrote on 10.01.2025 at 18:36: Hello Community,

i received the following error today " Request due to an unfeasible instant bank transfer" Unfortunately, it is currently not possible to execute the instant bank transfer from the selected sender account. We now need your help to rectify this irregularity.

Please fill in all the fields below. For processing, please send us either your IBAN or your account number with sort code .

is not spam as far as I can tell, because the address is sofort.com

Please help us


Can you take a screenshot and the direct link of the "fields below"?

Off the top of my head, it sounds like spam to me.


Have you made a transfer that would explain such a message?

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gambler67
Experienced

Instant bank transfer error?

10th Jan. 2025, at 06:52 pm CET#3
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gambler67

This post has been translated automatically

gambler67
Experienced

Instant bank transfer error?

10th Jan. 2025, at 06:54 pm CET#4
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gambler67

This post has been translated automatically

gambler67
Experienced

Instant bank transfer error?

10th Jan. 2025, at 06:55 pm CET#5
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this is the imprint think it is not a fake

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Langhans_innen
Expert

Instant bank transfer error?

10th Jan. 2025, at 07:22 pm CET#6
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If they know that instant bank transfer is not possible from your account and therefore write you a message, then they also know who you are and what your account number is. Why should you give them your account details first? Apart from that: "If you do not send us your data, we will have to close your request". What request? You didn't even make a request. This "unfortunately" doesn't sound at all German either. I'm anything but an expert on payment methods, but it doesn't look entirely kosher to me.

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gambler67
Experienced

Instant bank transfer error?

10th Jan. 2025, at 07:25 pm CET#7
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Langhans_innen wrote on 10.01.2025 at 19:22: If they know that instant bank transfer is not possible from your account and therefore write you a message, then they also know who you are and what your account number is. Why should you give them your account details first? Apart from that: "If you do not send us your data, we will have to close your request". What request? You didn't even make a request. This "unfortunately" doesn't sound at all German either. I'm anything but an expert on payment methods, but it doesn't look entirely kosher to me.

that's why I found it strange, but it also appears on all pages where I want to make a depositor

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gambler67
Experienced

Instant bank transfer error?

10th Jan. 2025, at 07:33 pm CET#8
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I have to say in advance that Novoline wrote to me on December 30th to refund a depositor to my account, which I neither made nor received, which I also proved, and I received an apology from Novoline saying that my bank had problems with transfers on that day. And since today I have been getting this error

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