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Deposit and withdrawal methods: Instant bank transfer error?

Topic created on 10th Jan. 2025 | Page: 1 of 1 | Answers: 10 | Views: 440
gambler67
Experienced
Hello Community,

i received the following error today: " Request due to an unfeasible instant bank transfer" Unfortunately, it is currently not possible to make an instant bank transfer from the selected sender account. We now need your help to rectify this irregularity.

Please fill in all the fields below. For processing, please send us either your IBAN or your account number with sort code .


is not spam as far as I can tell, because the address is sofort.com

Please help us

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Butterbrezel
Elite

gambler67 wrote on 10.01.2025 at 18:36: Hello Community,

i received the following error today " Request due to an unfeasible instant bank transfer" Unfortunately, it is currently not possible to execute the instant bank transfer from the selected sender account. We now need your help to rectify this irregularity.

Please fill in all the fields below. For processing, please send us either your IBAN or your account number with sort code .


is not spam as far as I can tell, because the address is sofort.com

Please help us


Can you take a screenshot and the direct link of the "fields below"?

Off the top of my head, it sounds like spam to me.


Have you made a transfer that would explain such a message?

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gambler67
Experienced
gambler67

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gambler67
Experienced
gambler67

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gambler67
Experienced
this is the imprint think it is not a fake

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Langhans_innen
Elite
If they know that instant bank transfer is not possible from your account and therefore write you a message, then they also know who you are and what your account number is. Why should you give them your account details first? Apart from that: "If you do not send us your data, we will have to close your request". What request? You didn't even make a request. This "unfortunately" doesn't sound at all German either. I'm anything but an expert on payment methods, but it doesn't look entirely kosher to me.

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gambler67
Experienced

Langhans_innen wrote on 10.01.2025 at 19:22: If they know that instant bank transfer is not possible from your account and therefore write you a message, then they also know who you are and what your account number is. Why should you give them your account details first? Apart from that: "If you do not send us your data, we will have to close your request". What request? You didn't even make a request. This "unfortunately" doesn't sound at all German either. I'm anything but an expert on payment methods, but it doesn't look entirely kosher to me.

that's why I found it strange, but it also appears on all pages where I want to make a depositor

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gambler67
Experienced
I have to say in advance that Novoline wrote to me on December 30th to refund a depositor to my account, which I neither made nor received, which I also proved, and I received an apology from Novoline saying that my bank had problems with transfers on that day. And since today I have been getting this error

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Toastbrot
Experienced
I experienced the same error on exactly the same date. However, all immediate transfers went out on that day and were clearly a total of 5 transfers of 20 euros each... Approx. 4-5 days later, these transfers completely disappeared from the account and no longer appear... However, my account balance increased by approx. 20 euros every hour over the day on which the transfers disappeared until there were 100 euros more in the account again without any booking - chargeback being seen at all, as if the transactions had simply never taken place.

At the end of the day, the corresponding company wrote to me saying that I had supposedly withdrawn the corresponding transfers and that I should now please transfer it again... and SOFORT is currently no longer working with the same error message... I didn't withdraw anything, either the bank had initiated it or it was the same error as yours. It wasn't a transaction to an illegal "casino or something that you might think the bank stopped, it was a normal store from Germany. The fact is that I had the money back and will now make the transfers again in the hope that the bank will allow them 🤷🏻‍♂️ otherwise I won't be able to use it again until this is resolved.

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gambler67
Experienced

Toastbrot wrote on 11.01.2025 at 00:25: I experienced the same error on exactly the same date. However, all immediate transfers went out on that day and were obviously a total of 5 transfers of 20 euros each... About 4-5 days later, these transfers disappeared completely from the account and no longer appear... However, my balance on the account increased by about 20 euros every hour over the day on which the transfers disappeared until there were 100 euros more in the account without seeing any booking - chargeback at all as if the transactions had simply never taken place.

At the end of the day, the corresponding company wrote to me saying that I had supposedly withdrawn the corresponding transfers and that I should now please transfer it again... and SOFORT is currently no longer working with the same error message... I didn't withdraw anything, either the bank had initiated it or it was the same error as yours. It wasn't a transaction to an illegal "casino or something that you might think the bank stopped, it was a normal store from Germany. The fact is that I had the money back and will now make the transfers again in the hope that the bank will allow them 🤷🏻‍♂️ otherwise I won't be able to use it again until this is resolved.

Yes, it's the same for me, it was also a legal casino in my case Novoline. I think it's due to Sofort because transfers via Trustly only work with Sofort

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Christian1965
Visitor
Hello!
I have been playing at Duxcasino for about 3 years (only roulette)! Never had a problem with deposits/withdrawals, in the beginning I think you could deposit/withdraw with 6 different payment systems (Mifinity and Sofortüberweisung /Sparkasse Raiffeisen-Volksbank and Post, can't recognize the levels) When I go to Sofortüberweisung and go through the individual steps, such as selecting a bank, entering the amount, then entering the IBAN etc., I get the message I failed! Then there is the option to go directly to the bank, select your bank, enter the name, not found. There is only ABN AMRO or Rabobank and Revolut.
I've had this problem for a few days now and can't find Raiffeisen-Volksbank.

MFG
Christian

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