Samira wrote on 08/08/2018 at 01:08 PM
Can understand your restlessness, had a similar case once.
That was with Quasar, there I wanted to pay out something, but the money has been waiting. When I asked support, they said I still had a total of two Deposit open. I was explained, could also prove that the money was posted, but it was not debited from my account. I then instructed the money again and got my expected payout relatively quickly.
The strange thing about the story was, however, that the error with the not debited payments, was already about four months ago and I still received payments.
No idea how there can be errors, but it yes me is something similar happened.
Hope you get your money soon.
Hello Samira,
thank you for your comment. The story is quite curious. But if everything could be clarified in the end, everything is good. I received my money yesterday. By the way, I had tried the casino because of the nice streamgirls from "Sixslots" on Twitch.
So everything is good. Support is also friendly, although I had awesome rumgemotzt.
i have also had this problem with several casinos, even with the so often mentioned "reputable" ones. Is therefore not pure arbitrariness. I also send reluctantly my account statements, because one could easily declare me crazy with the confused bookings and where I play everywhere and for what I spend money, but is unfortunately not to do otherwise.
Most of the time I even win, because after looking through the bank statements, I'm sure they feel sorry for me.
Nicki2411 wrote on 08/08/2018 at 17:35: Hello farmhand 😉 Thank you for your reply. I have sent my excerpts now. Now I just have to hope they pay attention to my mail ðŸ˜'
Don't worry, they will. I was also worried at first, but in the end it does carry weight if we (could) complain about them. That are then times evenly some registrations less nowadays, since many inform themselves before in forums. And because of the "few euros" makes today no one more wet.
My concern was only the payment process via "Sofortüberweisung" and why there are delays with it.
Instant bank transfer
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Hello Samira,
thank you for your comment. The story is quite curious. But if everything could be clarified in the end, everything is good. I received my money yesterday. By the way, I had tried the casino because of the nice streamgirls from "Sixslots" on Twitch.
So everything is good. Support is also friendly, although I had awesome rumgemotzt.
This post has been translated automatically
Instant bank transfer
Nobody has liked this post so far
i have also had this problem with several casinos, even with the so often mentioned "reputable" ones. Is therefore not pure arbitrariness. I also send reluctantly my account statements, because one could easily declare me crazy with the confused bookings and where I play everywhere and for what I spend money, but is unfortunately not to do otherwise.
Most of the time I even win, because after looking through the bank statements, I'm sure they feel sorry for me.
This post has been translated automatically
Instant bank transfer
Nobody has liked this post so far
Thanks for your reply. I have sent my excerpts now. Now I just have to hope that they pay attention to my mail ðŸ˜'
This post has been translated automatically
Instant bank transfer
Nobody has liked this post so far
Don't worry, they will. I was also worried at first, but in the end it does carry weight if we (could) complain about them. That are then times evenly some registrations less nowadays, since many inform themselves before in forums. And because of the "few euros" makes today no one more wet.
My concern was only the payment process via "Sofortüberweisung" and why there are delays with it.
This post has been translated automatically