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Deposit and withdrawal methods: Important question ?

Topic created on 23rd Jan. 2019 | Page: 1 of 1 | Answers: 4 | Views: 1,688
Lilboy1989
Rookie
I have an important question I signed up 1 month ago at sunnyplayer and before I make a Deposit I always send my documents which was verified and confirmed! Today I had some luck and won 350€! I paid it out and suddenly I noticed in account by accident that my COD last letter is reversed instead of an r is there yes?


Do you think the payout does not go through or so because my documents are verified!

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Anonym
Write to the support there, is the easiest.

No one will be able to help you here 😉

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Horsepower44
Top Member
I would say that nothing stands in the way of your payout because of the verification. If, however, simply contact the support and describe the case. At sunnyplayer I see no problem that they are not accommodating
I myself had half a year ago at another casino the case that I had my first withdrawal there and was not yet verified. The address data was no longer up to date. After I had sent my documents, this was of course inquired. I simply wrote them that I had moved in the meantime and a few hours later the withdrawal was approved and the data was updated in the account.
So don't panic

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Lilboy1989
Rookie
Ok thank you very much then I'll wait until tomorrow it will be processed in 24 std the payment! Thank you and have a nice evening!

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Lilboy1989
Rookie
So money was paid out the next day without problems. Then I turned to the support and told him that he should change that!

Kind regards

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