Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Deposit and withdrawal methods: [HELP] Skrill - Withdrawal

Topic created on 03rd Aug. 2023 | Page: 1 of 1 | Answers: 9 | Views: 1,361
Terrilici0us
Rookie
Hello dear gamblers,

i need your advice. I have been playing at CasiQo Casino for over a year now and have never had any problems.
Now, however, there are difficulties with my withdrawal and I do not know what to do.

I have always cashed out to my VR bank via Skrill. Meanwhile, this account no longer exists, as I have opened a new one at Sparkasse.
Casiqo has misleadingly paid out to the VR-Bank account, which no longer exists.
No matter if I contact Casiqo, Skrill or my banks, no one can really tell me anything.
Skrill not, because I am only the recipient. Casiqo not, because according to their feedback everything has worked and the bank not, because the account does not exist.

So. and now I'm looking for help and advice to get my win

Thanks and greetings
Terri

This post has been translated automatically

gamble1
Icon
If a transfer is made to an account that does not exist, it will be returned to the sender, but how can a casino transfer money to your bank via Skrill? You have to request a transfer from Skrill itself

This post has been translated automatically

Terrilici0us
Rookie
I have entered my bank details for payment via Rapid Transfer.
So I am the recipient and CasiQo sender... or?

Yes then I have to wait... that can certainly take time.

This post has been translated automatically

bruffl
Expert
the money will be charged back. Takes 2-3 days. So do not panic.

This post has been translated automatically

gamble1
Icon

Terrilici0us wrote on 03/08/2023 at 13:39: I have given my bank details for withdrawal, via Rapid Transfer.
So I am recipient and CasiQo sender... right?

Yes then I have to wait... that can certainly take time.

Yes then it is via Paysafe and then I would wait few days usually 7 business days

This post has been translated automatically

Terrilici0us
Rookie
Update:

VR-Bank has informed me that the transfer was automatically returned to the sender on 07/28/2023 because the account does not exist.

I have spoken with Skrill. They can't tell me anything about this, because they can only check and track outgoing payments via Rapid Transfer.

Casiqo will not do anything without Skrill confirming that the withdrawal has been returned to the sender. The confirmation from the receiving bank is not enough.

_____

No matter what I do, I go around in circles and don't know where my withdrawal is.

Does anyone have any other tips?

Thanks,
Terri

This post has been translated automatically

gamble1
Icon
Terrilici0us wrote on 08/07/2023 at 10:21 am: Update:

VR bank told me that the transfer automatically went back to the sender on 07/28/2023 because the account does not exist.

Have spoken with Skrill. They can't tell me anything about this, because they can only check and track outgoing payments via Rapid Transfer.

Casiqo will not do anything without Skrill confirming that the withdrawal has been returned to the sender. The confirmation from the receiving bank is not enough.

_____

No matter what I do, I go around in circles and don't know where my withdrawal is.

Does anyone have any other tips?

Thanks,
Terri

Then I would just wait it also takes until Skrill the payment registers again

This post has been translated automatically

Woschte
Rookie
A little Tip for the future, order the Skrill card for 10 and you can withdraw your money free of charge, then you don't have to transfer it to your bank account.

I understand anyway not quite why you make it so complicated with the withdrawal

This post has been translated automatically

gamble1
Icon
Woschte wrote on 08.08.2023 at 15:57: Small Tip for the future, order the Skrill card for 'n 10er and you can withdraw your money free of charge, then you do not need to transfer the cumbersome to your bank account.

I understand anyway not quite why you make it so complicated with the payout

Also costs fees when I withdraw 1000 € I pay depending on the bank between 1010-1025

This post has been translated automatically

Terrilici0us
Rookie

Woschte wrote on 08.08.2023 at 15:57: Small Tip for the future, order the Skrill card for 'n 10er and you can withdraw your money free of charge, then you do not need to transfer the cumbersome to your bank account.

I do not quite understand why you make it so complicated with the withdrawal anyway

Never had any problems with it in the past. The payout has usually been within minutes on my account.

There are also no fees or the like incurred.

Still, thanks for the tip. I will get it for the future; then Skrill would definitely also be my contact.

This post has been translated automatically

Hot Topics22nd Dec. 2024 at 06:06 pm CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately