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Deposit and withdrawal methods: Help deposit - money gone (Page 2)

Topic created on 08th Jan. 2023 | Page: 2 of 3 | Answers: 21 | Views: 3,586
R3hab
Elite

Help deposit - money gone

8th Jan. 2023, at 05:02 pm CET#6
0 Likes

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Had that also once, do not know which casino, the money was immediately debited but in the casino was nothing

Has also taken 3 days but it came

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gamble1
Icon

Help deposit - money gone

8th Jan. 2023, at 10:08 pm CET#7
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Jap was also with me once so in one case I was told it was executed as a normal transfer randomly and the other time it was an error but the money is not lost in any case and ends up either back at the sender or the recipient

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BinGOLDiG
Expert

Help deposit - money gone

13th Jan. 2023, at 08:33 pm CET#8
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I guess that's what you mean when you say:

"the money is still in the balance" 💸💸

🤫🤭🤑

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Tanja1987
Rookie

Help deposit - money gone

13th Jan. 2023, at 10:04 pm CET#9
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So meanwhile 9 days have passed after my Deposit and the money has still not arrived at Wunderino. Nothing has come back to my bank account either. I have already phoned Klarna and they think the money is hanging somewhere at Worldpay or Megapixel Entertainment and I should get in touch with the merchant or contact Worldpay.
Merchant in this case Wunderino can not help me and Klarna pushes it on others.
How am I supposed to contact Worldpay or Megapixel Entertainment?

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Donnie
Elite

Help deposit - money gone

13th Jan. 2023, at 11:06 pm CET#10
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You can already google and contact and waste his time.But is the point of the thing there his own money chasing?The,who screwed up should just be accommodating,you transfer the 30€ and take care of the shit themselves😡

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Tanja1987
Rookie

Help deposit - money gone

13th Jan. 2023, at 11:56 pm CET#11
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I find it an absolute impertinence. No matter where I have requested each pushes it on the other. Here it is fortunately only about 30 € but I still do not want to give away. So it would have been even if I had paid instead of the 30 € possibly 100 € or more!

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BinGOLDiG
Expert

Help deposit - money gone

14th Jan. 2023, at 02:41 am CET#12
2 Likes

Liked this post: Anonym, Avatar von xorbit2033 xorbit2033
Tanja1987 wrote on 13.01.2023 at 23:56: I find it an absolute impertinence. No matter where I have requested each pushes it on the other. Here it is fortunately only about 30 € but I still do not want to give away. So it would have been even if I had paid instead of the 30 € possibly 100 € or more!

Write wunderino best an email (and maybe you call before again at Klarna and ask for a written confirmation about this statement)

You then forward this with the email to wunderino and ask them for the last time to follow up on the matter, otherwise you will file a complaint with the consumer protection!!!
Then you can see how quickly your money reappears 😉

Such a thing can just with fresh license not need 😅

Speaking of license, it occurs to me that about what is also in the treaty... You can tie the same with them on the nose... 🐽


https://ibb.co/zbqZ8xh

BinGOLDiG

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Ballermann1
Rookie

Help deposit - money gone

14th Jan. 2023, at 07:52 am CET#13
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Quite cheeky. But that's what happens when everything runs through a thousand service providers who "work together". You can always blame others... I have never heard of Worldpay or Megapixel Entertainment. Hope the problem is solved soon and you get your money back.

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Donnie
Elite

Help deposit - money gone

14th Jan. 2023, at 08:47 am CET#14
0 Likes

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4.5 times it has happened to me in life that the Deposit was not immediately booked.At the latest after a day it was either on the game account or back to the bank account.9 days are not normal, impudence

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frapi07
Elite

Help deposit - money gone

14th Jan. 2023, at 09:15 am CET#15
0 Likes

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Tanja1987 wrote on 13.01.2023 at 22:04: So meanwhile 9 days have passed after my Deposit and the money has still not arrived at Wunderino. Nothing has come back to my bank account either. I have already called Klarna and they think the money is hanging somewhere at Worldpay or Megapixel Entertainment and I should contact the merchant or contact Worldpay.
Merchant in this case Wunderino can not help me and Klarna pushes it on others.
How am I supposed to contact Worldpay or Megapixel Entertainment please?

You should have asked Klarna if they can give you an email or phone number. They should have a contact person.

What I can find are some American phone numbers. Get In Contact | Worldpay from FIS (fisglobal.com)

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