Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Deposit and withdrawal methods: G2A credit not withdrawable or usable

Topic created on 05th Jul. 2024 | Page: 1 of 1 | Answers: 13 | Views: 1,163
Justchill72

G2A credit not withdrawable or usable

5th Jul. 2024, at 10:47 pm CEST#1
0 Likes

Nobody has liked this post so far
Hello good evening,

I need your help Community have been trying for days to explore something myself but without success.

I bought something on g2a, the amount was refunded to me and the money is on my wallet.

For some agreements eu bla bla bla I can not use it what do I do now with my credit is also not little money .

I ask for your advice.

Greetings go out 🥰🥰

This post has been translated automatically

denyo123
Experienced

G2A credit not withdrawable or usable

6th Jul. 2024, at 08:43 am CEST#2
0 Likes

Nobody has liked this post so far

Justchill72 wrote on 05.07.2024 at 22:47: Hello good evening,

I need your help Community have tried for days to explore something myself but without success.

I bought something on g2a, the amount was refunded to me and the money is on my wallet.

For some agreements eu bla bla bla I can not use this what do I do now with my credit is also not little money .

I ask for your advice.

Greetings go out 🥰🥰

I think only the support can help you.

This post has been translated automatically

roccoammo11
Expert

G2A credit not withdrawable or usable

6th Jul. 2024, at 10:06 am CEST#3
0 Likes

Nobody has liked this post so far

Justchill72 wrote on 05.07.2024 at 22:47: Hello good evening,

I need your help Community have tried for days to explore something myself but without success.

I bought something on g2a, the amount was refunded to me and the money is on my wallet.

For some agreements eu bla bla bla I can not use this what do I do now with my credit is also not little money .

I ask for your advice.

Greetings go out 🥰🥰

With which payment method?which wallet?if you are looking for serious help here then please be more specific.I will be happy to help you as soon as I understand your problem better.

This post has been translated automatically

Justchill72

G2A credit not withdrawable or usable

7th Jul. 2024, at 07:31 pm CEST#4
0 Likes

Nobody has liked this post so far
Hey sry if I forgot to mention something, had paid via Paysafecard therefore a refund was not possible so I have the credit now on my g2a account.

I have already informed the support several times they tell me that since 2019 in eu is not allowed, but I can pay out the money via PayPal, Skrill, sepa but that does not work I will not be redirected to the wallet.

This post has been translated automatically

Freakz0id
Experienced

G2A credit not withdrawable or usable

7th Jul. 2024, at 08:54 pm CEST#5
0 Likes

Nobody has liked this post so far
Why was the amount refunded?

This post has been translated automatically

Justchill72

G2A credit not withdrawable or usable

7th Jul. 2024, at 09:27 pm CEST#6
0 Likes

Nobody has liked this post so far
Because the seller could not deliver the key.

This post has been translated automatically

Freakz0id
Experienced

G2A credit not withdrawable or usable

7th Jul. 2024, at 11:55 pm CEST#7
0 Likes

Nobody has liked this post so far
Did you pay with a PSC account or just with the code? ..

This post has been translated automatically

Justchill72

G2A credit not withdrawable or usable

8th Jul. 2024, at 12:17 am CEST#8
0 Likes

Nobody has liked this post so far
I paid with the code and now I have the money on my balance that I can't use 🤮

This post has been translated automatically

Freakz0id
Experienced

G2A credit not withdrawable or usable

8th Jul. 2024, at 01:04 pm CEST#9
0 Likes

Nobody has liked this post so far
Why not swap it for something?

This post has been translated automatically

Justchill72

G2A credit not withdrawable or usable

8th Jul. 2024, at 09:54 pm CEST#10
0 Likes

Nobody has liked this post so far
It doesn't work, that's why I'm writing in here not usable

This post has been translated automatically

roccoammo11
Expert

G2A credit not withdrawable or usable

8th Jul. 2024, at 10:44 pm CEST#11
0 Likes

Nobody has liked this post so far

Justchill72 wrote on 08.07.2024 at 21:54: Doesn't work that's why I write here not usable

So if I understood correctly, you can actually only have this credit paid out to one of the methods you were told..why that doesn't work now I can't tell you...maybe change browser..delete cookies/cache..log in & out..and otherwise contact support again..eventually it will work

This post has been translated automatically

xxjj19
Experienced

G2A credit not withdrawable or usable

6th Sep. 2024, at 02:00 pm CEST#12
0 Likes

Nobody has liked this post so far
Ahoy,

just for the information of the thread creator or those who are also concerned:

Have now had the same case. Bought CashLib cards on Monday and paid via Paysafe account, codes were not delivered. And suddenly you have your money somewhere on a G2A wallet and can't get to it.

G2A cannot refund items purchased via Paysafe to Paysafe.

After the Verification process at G2A and registering with Skrill, I was able to click on "Pay out via Skrill" today.

Supposedly takes between 2 - 3 days. At least the money is not completely gone.

The funny thing is, since it wasn't my fault, I now have to pay the fees for withdrawing the money between G2A and Skrill myself. That's really cheeky. Instead of being able to simply pay with the G2A wallet.

VG

This post has been translated automatically

xxjj19
Experienced

G2A credit not withdrawable or usable

6th Sep. 2024, at 02:14 pm CEST#13
0 Likes

Nobody has liked this post so far

xxjj19 wrote on 06.09.2024 at 14:00: Ahoy,

just for the information of the thread creator or those who are also concerned:

Have now had the same case. Bought CashLib cards on Monday and paid via Paysafe account, codes were not delivered. And suddenly you have your money somewhere on a G2A wallet and can't get to it.

G2A cannot refund items purchased via Paysafe to Paysafe.

After the Verification process at G2A and registering with Skrill, I was able to click on "Pay out via Skrill" today.

Supposedly takes between 2 - 3 days. At least the money is not completely gone.

The funny thing is, since it wasn't my fault, I now have to pay the fees for withdrawing the money between G2A and Skrill myself. That's really cheeky. Instead of being able to simply pay with the G2A wallet.

VG

i have forgotten one more thing: Pay out my balance on Skrill minus fees and then buy credit from G2A via Skrill plus fees.


What irony

This post has been translated automatically

xxjj19
Experienced

G2A credit not withdrawable or usable

8th Sep. 2024, at 08:27 am CEST#14
0 Likes

Nobody has liked this post so far
Ahoy

Just an update on the topic:

The money has been transferred from G2A to Skrill.

Unfortunately it cost fees, but it's done. And you are well prepared for the next "unredeemed" voucher 😀

This post has been translated automatically

Hot Topics22nd Dec. 2024 at 01:27 pm CET

Gossip
0
Offline Casinos
0
Offline Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre online
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately