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Deposit and withdrawal methods: FlipperFlip - Transaction could not be processed - Money gone?

Topic created on 30th Oct. 2021 | Page: 1 of 1 | Answers: 6 | Views: 1,056
TranceBabe
Expert
Hello all,

i just made a Deposit of 30€ via Skrill at FlipperFlip Casino.
For this there should be an additional 100 free spins for Dracula.

After the payment was completed, I got the following notice:

TranceBabe

Now I have neither the 30€ on the FlipperFlip account, nor are the free spins available.

The money was debited and so far not posted back

TranceBabe

What can I do? Does anyone know such a problem?

This post has been translated automatically

RebellYell
Top Member
TranceBabe wrote on 10/30/2021 at 5:53 pm: Hello everyone,

i just made a Deposit of 30€ via Skrill at FlipperFlip Casino.
For this there should be an additional 100 free spins for Dracula.

After the payment was completed, I got the following notice:

RebellYell

Now I have neither the 30€ on the FlipperFlip account, nor are the free spins available.

The money was debited and so far not posted back

RebellYell

What can I do? Does anyone know such a problem?


Sometimes it takes a while until the money is credited. Otherwise contact support and they will surely want proof that the money has gone out of your Skrill account

However, I have not had good experiences with the casino and hope that everything runs smoothly for you.

This post has been translated automatically

TranceBabe
Expert
RebellYell wrote on 10/30/2021 at 18:40
Sometimes it takes a while for the money to be credited. Otherwise contact support and they will surely want proof that the money has gone out of your Skrill account

However, I have not had good experiences with the casino and hope that everything runs smoothly for you.

Support I have already contacted, which wrote me the following:


Hello xxxx!

Your last Deposit is marked as unsuccessful in our database, the deposit was made on 30/10/2021 15:45:02 UTC. Just before you wrote. This means that the money should be automatically refunded to your account.

Sincerely, Flipper and FlipperFlip.com team!

I also wrote directly to Skrill support, let's see how long it takes now

This post has been translated automatically

RebellYell
Top Member
TranceBabe wrote on 30.10.2021 at 18:52
I have also written directly to Skrill support, let's see how long it takes now

Skrill had always answered me quite quickly. But now it's the end of the week. Since it can of course take a little longer. This is really annoying

This post has been translated automatically

TranceBabe
Expert
I wait times the WE, I hope it does not take too long...

Thanks for your answers.

This post has been translated automatically

RebellYell
Top Member
TranceBabe wrote on 30/10/2021 at 19:09: I'll wait for the WE, I hope it doesn't take too long...

Thanks for your answers.

But you're welcome. Have a nice We to you.

And write here times, if there is something new

This post has been translated automatically

TranceBabe
Expert
Thank you, I wish you the same. I will definitely report back.

This post has been translated automatically

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