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Deposit and withdrawal methods: EgoCasino payout

Topic created on 19th Mar. 2020 | Page: 1 of 1 | Answers: 2 | Views: 1,558
skyro
Experienced

EgoCasino payout

19th Mar. 2020, at 08:44 pm CET#1
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Hello dear casino friends,

need your help because it is really hard to make some things clear to an English support. So I signed up at Ego Casino with the Ask Gamblers AG Coin Bonus where you get 10€ without Deposit, know certainly some. Then I played with it and landed at some point on 200€. But I knew that the AG Coin Bonus usually have a max cash out of 100€. Then I first wanted to pay out 100€. Then came an email I must first verify and deposit with a specified deposit method what is also max cash out 50€. Thought ok all clear. Then I deposited 10 € and 50 € for withdrawal requested, so then still had 160€ (150+10€) on my memory. Thought ok, play halt with the 10€.. Have then exactly paid attention and won within my deposited 10 € (have paid attention) again and now stand at 270 €.. Now I can theoretically pay out my 120 € ... Is my right or? I try to ask the support if that works and the still talks what of Max cash out 50€ and rest balance is deleted. For me, this is just really extremely much money and it would be very important for me. Am I in the right? What to do

This post has been translated automatically

skyro
Experienced

EgoCasino payout

20th Mar. 2020, at 11:30 am CET#2
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Actually, I'm right about this, aren't I? Does no one like answers?

This post has been translated automatically

skyro
Experienced

EgoCasino payout

20th Mar. 2020, at 06:57 pm CET#3
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Thank you for contacting our support team. The maximum amount of winning with the promo code which you've activated after registration is 100 euro. In order to withdraw the winning with the no Deposit bonus it's necessary to make a minimum deposit in order to verify the payment system, but in case if the user continue to play using the amount of minimum deposit, the deposit cannot be withdrawn. So, in case that you've combined the amount of winning and amount of deposit, your winning from deposit has been cancelled and you've received the winning in amount of 100 euro.



If there is anything else we can do, just let us know.

Best wishes,
EgoCasino Team




Hmm do you think this is legal? Does anyone know anything about this?

This post has been translated automatically

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