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Deposit and withdrawal methods: EcoPayz blocks credit card

Topic created on 27th Mar. 2020 | Page: 1 of 1 | Answers: 5 | Views: 2,372
skyro
Experienced

EcoPayz blocks credit card

27th Mar. 2020, at 01:05 am CET#1
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Hello,

i use ecoPayz for playing in various Online Casinos, also have an analog card. The day before yesterday I was shopping and wanted to pay with the card which has otherwise always worked, but the card was rejected. Then I checked my e-mails. The following email came:
Dear Sebastian *,
We are writing with regard to your ecoAccount. Your ecoAccount contains some information we need to clarify.
In order to remove the hold from your account, could you give us an explanation on the reason why you have received funds with MoneySends and what is your relation with the remitter?
Please feel free to contact us should you require any further assistance.
Best regards,
The ecoPayz Team


Guys, can anyone tell me what "MONEY SENDS" is??? What do they want from me... it's about an amount of 100€ that I won from a No Deposit Bonus at EgoCasino. I don't understand why they block my card because of 100€ I received and what the heck is "Money Sends"?? so I can speak good English but I don't understand that. I would also advise against EcoPayz, I have never done anything illegal there and suddenly the card is blocked for no reason, I am dependent on the money that is on there... now I can wait with shopping until they check whatever. Maybe someone has had a similar problem or can explain to me what the problem could be. That would help me already times extremely not to freak out...

greeting

This post has been translated automatically

Krabbenburger
Experienced

EcoPayz blocks credit card

27th Mar. 2020, at 11:59 am CET#2
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I think by "money sends " they mean a P2P transfer.
Did you get money from a friend or acquaintance to your ecoPayz account ?
My account was also restricted for no reason. After 2 days, but that was over again and I could use everything as usual.
Is of course annoying, has me also a*******t.

This post has been translated automatically

Dutch78
Expert

EcoPayz blocks credit card

27th Mar. 2020, at 07:47 pm CET#3
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skyro wrote on 03/27/2020 at 01:05: Hello,
Dear Sebastian *,
We are writing with regard to your ecoAccount. Your ecoAccount contains some information we need to clarify.
In order to remove the hold from your account, could you give us an explanation on the reason why you have received funds with MoneySends and what is your relation with the remitter?


Moneysends is the company that made the transfer to your card.
So this is the company name of the operator who makes the payments.
Remitter is the remitter.
They just want to know why you received money from MoneySends and what your relationship is with them.

This post has been translated automatically

ka3ttt
Rookie

EcoPayz blocks credit card

17th Apr. 2020, at 08:34 pm CEST#4
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I was closed ecoPayz account a week ago, I deposited 500 € and collected 200 € with the card. That was the reason, does anyone know the problem???

This post has been translated automatically

Priince
Amateur

EcoPayz blocks credit card

17th Apr. 2020, at 09:15 pm CEST#5
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ka3ttt wrote on 04/17/2020 at 20:34: I was closed the ecoPayz account a week ago, I deposited €500 and collected €200 with the card. That was the reasoning, does anyone know the problem???

With a new Deposit method?

may be that they did that because of suspected money laundering. Had that also once.

Just send a bank statement and that's it

This post has been translated automatically

ka3ttt
Rookie

EcoPayz blocks credit card

17th Apr. 2020, at 09:23 pm CEST#6
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No, nothing new, only 500 deposited and 200 picked up and then the theater went off, account statement is also transmitted. nothing happened.

This post has been translated automatically

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